As you know by now, the bank logs every call, fax and email pertaining to a Short Sale. Every time you call them they log your name, number, time, date and all of the details of the call. If we want to compete, we have to do the same.
When I or someone from my team calls the bank, I make sure we get all of the details of who we spoke to, the day, time, content of the call. So when we speak to another person later in that week, we can reference the past call. Sometimes, documents, a BPO or other important detail gets lost. Because we have logged every call, we are able to go back to our notes and retrace or steps.
We can tell the bank when we faxed something, what fax number we sent it to, what fax number we sent it from, how many pages it was and at what time/day it was confirmed. We can do the same with the emails we have sent, we can call the BPO agent who did the BPO to make sure it was sent if the bank can't find it and etc.
If you log your calls, you can shorten a approval by 30-90 days. It just makes sense.
For and example of our log see: http://activerain.com/blogsview/547787/Option-One-Short-Sale-Log
Need more information, call me !
(248) 548-9100 x127
CDPE (Certified Distress Property Expert)
MCAR, Short Sale Trainer
Max Brook and Real Estate One Short Sale Specialist.
The Mike Realtor Team Blog - Metro Detroit/Oakland County
Servicing in Southeast Oakland County, Auburn Hills, Birmingham, Bloomfield, Berkley, Beverly Hills, Canton, Clawson, Farmington Hills, Ferndale, Huntington Woods, Northville, Novi, Pleasant Ridge, Plymouth, Royal Oak, Rochester Hills, West Bloomfield, Troy, etc. We worked with: Bank of America, Country Wide, HSBC, EverHome, Litton, GMAC, Chase, Wells Fargo, Flagstar, Fifth Third, Charter One, Comerica, Am Trust, US Bank, National City
But, We Can Help!
This is a competitive real estate market. If you have to sell and can not, perhaps it is time to look at a Short Sale. The Mike Realtor Team has performed dozens of Short Sales for professionals who have lost their job, income has declined, medical problems, relocation, retirement, divorce, loss of spouse, unable to make ends meet, or other reasons not listed.