I have never understood why people don't do their homework and find an agent who knows the area.
I recently had an agent present an offer well below the asking price. The answer when we did reply.....yes we did counter...was that our counter was not enough. They had offered 12% less than the asking price. We are currently selling for between 3% - 5% less than asking price.
The importance of having the right agent cannot be emphasized to much.
By the way we just sold this same property for 3% less than the asking price.