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Why The Lender On The Phone Is Not Telling You The Truth About The Rates - Part Three

By
Mortgage and Lending with Advantage Mortgage Inc NMLS 1770599 , Originating loans in CA, OR and WA. NMLS 11911

During the last two weeks I’ve discussed how your property location, credit score, your specific loan scenario, and timing can significantly impact the rate you pay for your loan. If you’ve missed either or both of the last two parts you can view them at PART I, and PART II.

Now we’ve arrived at the part I’m most passionate about - Games sales people play to bamboozle you. If you have read the previous sections you should honestly be saying to yourself – “hey, there is absolutely ZERO chance the mortgage guy I talked to on the telephone gave me a valid rate quote, or even if he did, that the quote is still valid now.”

To help you make a smart decision about what lender to work with, let me share with you some of the insider secrets I’ve learned during my 19 years in the business:

· Low Ball rate quotes over the telephone - The loan salesperson’s main motivation is to get you to make a formal application and cough up a non-refundable “application fee.” Given this motivation (and the information I’ve provided about all the factors that impact your rate), do you honestly think the rates you see published on web pages, in print, or given verbally over the phone are accurate and valid? Nope! Usually they are just low enough to entice you to call. Once they have your non-refundable application fee they can sell you on a higher rate very easily by referring you to any one, or more, of the “add on” factors I’ve mentioned previously. The conversation, quite honestly, goes like this – “gee, I’m sorry Mr. Borrower. After you applied I ordered your credit report and your credit score is a 685. I have to add .875% in fees to your loan.” A professional lender will allow you to hold off on the non-refundable fee until AFTER they’ve seen your credit report and given you a valid rate quote.

· Encouraging you to Float instead of Locking – when you apply for a loan, one of the first choices you have to make is whether to Lock the rate (if the lender allows this option before loan approval, see below) or whether to Float with the market while you are in process. If your motivation is to Float (gamble) with the market please understand you have just given the lender the ability to play games with your rate! Here’s how it works – you’ve applied with Sally Saleswoman because she had the “best rate” when you were rate shopping. Unbeknownst to you she gave you a Low Ball quote to get you to apply. You’ve now made application, paid your $450 non-refundable Appraisal/Application Fee, and handed over all your confidential financial information. Sally Saleswoman confidently advises you that “lenders offer the BEST rates when we only lock for 15 days. A 30 day lock is always more expensive – like .5% in added costs. If you want to pay the extra fees that’s ok. Or we can process your file to completion and then we’ll be in a position to lock for only 15 days and you’ll get the best pricing.” Sounds pretty good, doesn’t it? There are two problems with this scenario. First, if rates get worse by even a smidgen (see Timing in part two of this series) the rate you pay when you are eligible to lock for 15 days could be WAY higher than the rate you could have had if you had locked up front for 30 days!!!! Second, Sally Saleswoman knows you won’t back out if you wait to lock until only 15 days before closing escrow. She no longer has to honor the Low Ball offer she gave you to get your application and can now extract as much from you as she thinks she can get away with. Does every mortgage person play the game this way? Of course not! But given what you read in the papers about greed and irresponsible behavior do you think it’s possible that a good percentage of the mortgage people behave this way? How do you know whether you lender is playing games with you? There’s a secret way to expose the game players, and I’ll write about that shortly.

If you have a question about lending or real estate, please send Rebecca and I an email at MMullin@TheLoanConsultant.com, or give us a call at 509-252-9151. We’d love to share our knowledge with you!

Comments(1)

Nevin Williams
Fairway Independent Mortgage Corporation - Cary, NC
Senior Mortgage Advisor

True but also a lot to digest for the average Joe!

Apr 14, 2009 03:30 PM