The Confident Rookie Series - Secret Six - Find Your Handyman

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Education & Training with Sell with Soul

One of the very first things I advise rookie agents to do - well, at least in their first few months - is to find a handyman. A good handyman will save your backside and your commission over and over again and make you look good. I don't know how any real estate agent functions without a handyman on call. Find him, give him work, make sure he's paid promptly. Bob is my handyman and he's saved more of my deals than I can count.bob

How can a handyman help you look more experienced? Well, just the knowledge that you have someone on your team who can take care of home repairs for your buyer or seller gives you a Can-Do attitude. For example, when I work with buyers who are nervous about all the little maintenance items their inspector points out, I sweetly tell them "We'll just put that on the Bob-List" so they know they won't have to go to the yellow pages. When your sellers get a laundry list of repairs after the inspection, I comfort them by explaining that we'll have Bob come over and give us an estimate (today). When I'm helping a seller get ready for market, I look like the hero when I bring Bob in to get done in a day what would take the seller a month to do... and usually for under $1000 (less than a mortgage payment!)

How do you find a handyman? Put up your antenna! Ask other agents in the office. Send out an email to your Sphere of Influence. Call some property management companies. If you know anyone in construction, ask them. Ask at Home Depot. When you get a few names, give ‘em a test drive in your own home.

FIND YOUR BOB.

 The Confident Rookie Series:

  1. Know Your Systems
  2. Practice with Your Printer (sounds silly, I know)
  3. Preview, Preview, Preview
  4. Drive Your Route Ahead of Time
  5. Cheerfully Waste Your Time
  6. Find a Handyman
  7. Let Your Seller Prospect Do Most of the Talking
  8. Get Comfy with Your Commission
  9. Admit that You're New
  10. What to say when you don't know the answer

 Stay tuned...

 

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Rainmaker
3,238,637
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

I applaud that idea...and take it further to include the plumber, electrician, HVAC, etc., etc....be the expert that your past customers and clients rely upon....be more than a paper pusher...build relationships after the closing.

Apr 10, 2009 12:46 AM #1
Rainmaker
484,157
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Absolutely 100%!!!! And your handyman is a great resource to find these other contractors.

Apr 10, 2009 12:48 AM #2
Rainmaker
61,949
Brent Johnson
Chase International South Tahoe Realty - South Lake Tahoe, CA

Jennifer,

Great advice from the confident rookie series. Look forward to #7

Apr 10, 2009 12:48 AM #3
Rainer
9,471
Steve Chaisson
Keller Williams - Nashville, TN

Our office has a preferred vendors list based on agent recommendations through our intranet site.

Apr 10, 2009 01:37 AM #4
Rainmaker
484,157
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Steve - but do these preferred vendors know who YOU are? That's really critical to a good relationship - that the handyman/contractor appreciates YOUR business so he'll take good care of you.

Apr 10, 2009 01:49 AM #5
Rainmaker
747,020
Robert Rauf
HomeBridge Financial Services (NJ) - Toms River, NJ

Jennifer, You handy man idea is a great one, especially getting them up in front of the transaction and having your listings up to par from day 1! 

Apr 10, 2009 02:48 AM #6
Rainmaker
1,079,379
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Jennifer, this is great advice. Agents need to surround themselves with a group of support people - handyman, inspector, attorney/ title company, and other trades that Sally and David mentioned. One of my goals is to put these on my web site as a resource for visiors.

Apr 10, 2009 04:02 PM #8
Rainmaker
484,157
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Here's my referral directory magnet I've been doing for years... I also have an expanded version on my website: http://www.charmingolddenver.com/JennifersVIPReferralDirectory.ubr

magnet

Apr 10, 2009 10:20 PM #9
Rainer
8,089
Samantha Lorefice
Tierra Antigua Realty - Tucson, AZ
REALTOR , e-PRO, SFR

Another great tip Jennifer! A good handyman is soooo hard to find! I just love the idea of the VIP magnet too! Question though: do you ask for contributions from the VIPers to help pay for the cost of the magnet?

Apr 11, 2009 03:03 PM #10
Rainmaker
484,157
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Samantha - I do not ask for contributions for the magnet - I was offered payment by a few (I gave them 25-50 to hand out), but I declined. Just didn't seem worth the risk of being perceived as tacky to offset the cost of a few bucks! Let me know if you'd like to create your own through  the company I used since they already have the template!

Apr 12, 2009 12:16 AM #11
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Rainmaker
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Jennifer Allan-Hagedorn

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