Contact Management Systems

By
Real Estate Agent with www.eBrokerHouse.com

I must admit something to everybody out there. Here I consider myself a systems and technology guy and I have been the one who “dropped the ball” lately. I am speaking about my Contact Management System (CMS). It’s been exactly one year since I started to develop what is now known as www.eBrokerHouse.com full time. Along the way last I must have spoken to over different 500 individuals on the phone, over 2,500 emails, and many Tweets of course. All of these communications were primarily topics of this new virtual office I was creating.

About 3 months ago I stopped entering every single person that I came across into my CMS. I am currently using Google Apps but before that I was extremely into MS Outlook. I really like the Google Apps because it is 100% web based and I don’t ever have to worry about backing up the data myself. We all know that we never are diligent enough on backups and will always eventually get burned. But I am not here to write about the details and my thoughts on which CMS is best or easiest to use. etc

Here is the trick in whatever system you use, BE CONSISTENT. It may sound easy but it is not if you don’t train yourself to do it every single time. I fell victim as I neared the end of my project and was obviously overwhelmed. I thought I could remember everybody by situation and was not entering names, phone #’s, emails into my CMS for three months!! I just started to notice over this last week how crippling that was to my operations. Had I been too engulfed in my project that I forgot to do the little things? NO!! I was being lazy and not tracking every single lead that came my way. I am revamping my systems and getting things back on track. EBrokerHouse is now launched and ready to make the changes that our Beta Testers suggested. I will now have time to reorganize and rebuild my CMS into a masterpiece that is updated consistently and accurately.

To anybody who may have noticed this and maybe felt like I was being a little distant, I am sorry and it was nothing personal. I challenge everybody out there to contact me!! Let me prove my systems are back functioning. We are only as strong as our weakest link and I plan to fix mine!! Get out there and hustle and there will be plenty of good things to come your way.

 

 

Thomas Moore

702-580-0125 cell

Thomasgmoore222@gmail.com

www.eBrokerHouse.com

 

Comments (6)

James Engel
Keller Williams Realty Beverly Hills - Beverly Hills, CA
KW Beverly Hills

I have been Topproducer 8i and I agree with you, being non consistent has hurt me numerous times. You need a CMS and when you have one you need to follow it thru

Apr 12, 2009 10:48 AM
Pat Champion
John Roberts Realty - Eustis, FL
Call the "CHAMPION" for all your real estate needs

The point is keeping track and following up on our systems. Thanks for sharing.

Apr 12, 2009 11:29 AM
Thomas Moore
www.eBrokerHouse.com - Las Vegas, NV

James,

How do you like the new Topproducer 8i? I have heard good things about it

 

 

Apr 15, 2009 04:15 AM
Andrew Monaghan
The Monaghan Group - Glendale, AZ
CRS, GRI, EPro Associate Broker

keeping caught up is the key regardless which system you are using

 

Apr 26, 2009 01:04 PM
Scott Schmitz
RealOrganized, Inc. - Windsor, CO

Thomas,

I agree completely.  The best real estate organizer is the one you use.  The precise software organizer is going to be different for each person.  Some people can barely be bothered with entering contact info into something like Outlook, while others may want to track much more and be able to slice and dice their data to determine the most effective ways to spend their advertising dollars and time.  Others may rely more on gut instinct.  It all depends upon your personal style. I see a lot of people who convince themselves that they should purchase the fanciest and most expensive real estate software available, thinking that is going to give them the best results.  But you really do get out exactly what you put in.  It makes no sense getting something that's extremely powerful, if you can't understand how to use it.  You would have been better off finding something simpler that you would use.

One thing I have noticed about successful real estate professionals.  The ones that do well are extremely organized.  That's not something that software is going to do for you.  But it sure can help.  I think this is particularly important in a down market.  In the days where you could sell a house without much trouble, now you really do have to do promotions wisely and nurture your prospects.  All that talk about 14 touches for a prospect before they become a client - once you think of it like that really can appreciate what a real estate organizer can do for you.

Sincerely,

Scott Schmitz

RealOrganized, Inc.

Organizational Real Estate Software

May 08, 2009 02:12 PM
Thomas Moore
www.eBrokerHouse.com - Las Vegas, NV

Thanks for the great comment Scott!!

May 08, 2009 06:16 PM

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