I Now Know Why Some Sacramento Agents Never Answer Their Phone

By
Real Estate Agent with RE/MAX Gold DRE #00697006

sacramento short sale agentIt has puzzled me for a long while now that some agents just don't answer their phone. You know the drill. They leave a message that says they will answer calls between certain hours of the day, like, oh, from 5 PM to 6 PM, creating an impression that your call is not important to them.

It has finally dawned on me why they do it. Not that I am going to implement that procedure, mind you, but I thought I'd share with you the reasons:

"The listing says 'call first, lockbox,' can I show this home tomorrow morning?" (Probably, but the person you need to call is the seller.)

"My buyer can't pay list price, will your sellers take less?" (Try showing homes the buyer can afford.)

"I know you have a ton of offers, but can I send you a lowball because it's all cash?" (It's always all cash in the end.)

"Is the home vacant? The listing says the home is vacant." (Then I guess the home is vacant.)

"On this short sale, how long has the seller owned the property and how many loans are there?" (You can look that up yourself)

And it doesn't stop. I left a v/m for another agent on a listing that was priced way under market. It had been on the market for 2 days, and I suspected she was swamped with offers. I said, "Hi, Wendi, I have 2 words for you: Rock Creek." Because I figured her Rock Creek was my Red Cedar (a Sacramento short sale with tons of offers). She sent a text message, "Millions of offers." Efficient. I like that.

sacramento short sale agent

The Short Sale Savior, by Elizabeth Weintraub, coming in June 2009.

Photo: Big Stock Photo

If you're looking for information on Sacramento short sales, call Elizabeth Weintraub at 916.233.6759.

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Elizabeth Weintraub is co-partner of Weintraub & Wallace Team of Top Producing Realtors, an author, home buying expert at The Balance, a Land Park resident, and a veteran real estate agent who specializes in older, classic homes in Land Park, Curtis Park, Midtown, Carmichael and East Sacramento, as well as tract homes in Elk Grove, Natomas, Roseville and Lincoln. Call Elizabeth Weintraub at 916.233.6759. Put our combined 80 years of real estate experience to work for you. Broker-Associate at RE/MAX Gold. DRE License # 00697006.

Photo: Unless otherwise noted in this blog, the photo is copyrighted by Big Stock Photo and used with permission.The views expressed herein are Weintraub's personal views and do not reflect the views of RE/MAX Gold. Disclaimer: If this post contains a listing, information is deemed reliable as of the date it was written. After that date, the listing may be sold, listed by another brokerage, canceled, pending or taken temporarily off the market, and the price could change without notice; it could blow up, explode or vanish. To find out the present status of any listing, please go to elizabethweintraub.com.

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Rainer
256,688
Debi Ernst
St. Charles County, Missouri - Prudential Alliance Realtors - O'Fallon, MO
GRI, e-PRO, Broker/Sales Associate

Elizabeth - LOL!  5 p.m. to 6 p.m.???  I can't understand why some agents don't answer their phones, either...  :)

 

Apr 15, 2009 04:17 AM #1
Ambassador
251,062
Jesse & Kathy Clifton
Jesse Clifton & Associates, REALTORS® - Fairbanks, AK
Retired

There are days I would LOVE to throw my phone out the window and forget it ever existed. I had an agent yesterday ask me about a seller taking less... seems the house is about $20K under his buyers qualification and they want to know "since the market is so tough for sellers, if they'd take less..."  I knew I shouldn't have answered when I saw the number. haha. 

Apr 15, 2009 04:48 AM #2
Rainmaker
1,924,738
Tom Braatz Waukesha County Real Estate 262-377-1459
Coldwell Banker - Oconomowoc, WI
Waukesha County Realtor Real Estate agent. SOLD!

Elizabeth

You are too funny "Efficient. I like that.". I wonder why brokers dont answer phones and it is just business lost.

Tom

Apr 15, 2009 05:05 AM #3
Rainmaker
153,300
Kathy Knight
Intracoastal Realty Corp - Wilmington, NC
BROKER, ABR, CRS, GRI, SFR, SRES

I have had people tell me that they won't work with some agents that won't answer their phones. Way to go - call me...

Apr 15, 2009 05:11 AM #4
Ambassador
2,868,963
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

A few agents in my area with such a message are working their "real" jobs until 5.  I hate when they get listings.  Part time agents are a pain.

Apr 15, 2009 11:38 AM #5
Rainmaker
2,556,743
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

Elizabeth - That is hillarious.  I like that term "EFFICiENT." That says it all.  But returning calls only between the hours and 5pm and 6pm, MAY be a little radical:-)

Apr 15, 2009 12:11 PM #6
Rainmaker
1,062,878
Barbara S. Duncan
RE/MAX Advantage - Searcy, AR
GRI, e-PRO, Executive Broker, Searcy AR

Hey there!  I was about to comment but changed my mind to singing!  I just checked a box for comments under the last comment!!!  That's a whole lot better than under the blog as it has been.  Oh, your blog???   Great...as usual but I'm sure glad they're changing that comment location!

Apr 15, 2009 01:30 PM #7
Rainmaker
3,267,957
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

There is the time management school of real estate that says you leave a voice mail message longer than any conversation that tells the  caller that your time is important and you will return the call from this time to that time. That says that nothing you...the  caller has to say, do, want is as important as whatever the person has going on...oh not....I am a priority...my call is....I don't want to listen to your day's calendar....short and efficient...forget the "I'm so important, I will talk to you when/if I have time" message.

Apr 15, 2009 11:08 PM #8
Ambassador
3,092,992
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Elizabeth:  Sounds like many of the calls I get, that can be answered by reading the listings.  Drives me crazy, but I still call the folks back with answers...even though they are looking at them when they call.

Apr 16, 2009 12:57 PM #9
Rainmaker
416,376
Mesa, Arizona Real Estate Mesa Arizona Realtor
Homes Arizona Real Estate LLC - Mesa, AZ
AzLadyInRed

Elizabeth, lol....I like that too. At least she responded, huh? I almost always answer my phone. I'd rather do it now then call back later. ;-)

Apr 16, 2009 02:41 PM #10
Rainmaker
2,189,919
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Hey Sally: The day's calendar. LOL. Yup, yesterday had one of those. Lengthy long-winded message, primarily just wanting to know if I had any offers on a listing yet. When she got to the part about her dental appointment, I hung up.

Hi Chris Ann: I call them back, too. The other day somebody left a message late at night, asking me if a listing "was still there." I didn't know what that meant, still there. So I left her a v/m asking if it had burned down in the night.

Hi Teri: I'd rather take the calls as they come in because, like you, I prefer to use my time wisely, and it takes too much time to call them back. :)

sacramento short sale agent

Apr 17, 2009 02:39 AM #11
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