We all have these frustrations on a daily basis, and it is easy to get upset with the buyers. Why is it so difficult for them to do it the RIGHT WAY?
So what is the right way? We already know the answer from the agent's point of view. But we are not the ones who open the checkbooks. So what is their point of view? All we need is to try to put ourselves in the customers' shoes.
In all honesty, if you are looking for a home to buy in unfamiliar town and even state, would you first pick an agent and then start methodically working with this one agent? And if it does not click, what are you going to do?
If you are driving the street and see a house you like, and there is a sign, will you call with questions about the house (price, size, number of bathrooms) and the listing agents suggests that he/she can be there in 5 minutes and can show you the house, will you tell them that you are working with another Realtor?
Why instead you would write down the address, and then call your agent, and then wait till the agent gets to the computer and gets back to you next morning and gives you the answer, and by that time you have hard time remembering the property? What is the benefit of it besides protecting the agent's wallet? Wouldn't it be an unreasonable burden that we are trying to put on the Buyer?
Or, it is "No' if we are in the agents shoes and "Maybe" if we are in the buyers shoes?
There is an exellent repost by Jonathan Washburn Survey says... Realtors Suck. I highly recommend it. We need to look at ourselves in the mirror and see us the way the customer sees us, and learn to be in their shoes. That would be much more productive than teach them how we want them to behave, operate, think... Because they do not care about us, and they really shouldn't. For as long as the wallet is in their hands.
Buying a home is the most important financial decision in our lives. Why then we expect the buyer not to think about the homes, but about protecting the agent?
And if they assume it all wrong, they are the ones who pay, so we can teach them and not get their business, or we can get over the fact that they are talking to different people and have a chance to make a sale?
If they like us, and we offer to show properties that are not our listings, they may start working with us. But this is their call, not ours, and teaching them our ways is counter productive.
I am not the enemy who wants to hurt the agents. I am simply trying to look into not, actually, even the future, but into today, and see what is changing. I start seeing customers who are very knowledgeable and capable of doing everything. Sometimes all they need is a patient guy or gal close by, so that they can vent themselves, and you can add fine points, helping them to make a smart decision.
Jon Zolsky, your Daytona Beach, Florida connection