One of my buyer agents took a call from a prospective buyer calling off a magazine ad. She felt “he was rude, abrupt and nasty.” She didn’t want the lead and didn’t want to work with him.
I took the call and discovered that the reason he was not his normal happy self, was that he had left a voicemail message over the weekend, asking for information about a property we had listed. It turns out he hadn’t checked his messages. Had he listened to his voice mail, he would have heard that we called back immediately. We left a message for him with the information he requested, along with the information on other properties in the building. He politely apologized and I set an appointment for him to see the 12 units available in the building. He didn’t like any of them and asked me to set appointments for single family homes. As it turns out, he bought a home for $1,500,000, and after a few years of appreciation, now wants me to sell it for him. It should sell for $2,500,000. He then wants me to take the $2,500,000 and reinvest it in another purchase. He turned out to be the most easygoing, soft spoken, quick decision maker and a pleasure to deal with!
Moral of this story, don’t be quick to judge! Work through the difficult prospects. You just never know what may come of it!

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