Special offer

I am having problems changing email address. Help.

By
Home Stager with Gomes Design

Here is a simple one. Maybe it is not so simple and straight forward. I need to change my email address and I am not able to.  I have been sent emails that I can not receive.

Comments (5)

C. Bartch
Newark, OH

Isabel, this is from Brad's blog,

 

I need to change my email address on my account to and I can't find the area where I can do this.  On my profile, that part of the page is grayed out.  Can you help me with this?

  This is a feature that needs to be changed by our admin or staff, feel free to email any of the community builders or technical support at support@activerain.com and we will take care of it for you.  Be sure to send a link to your profile and what you'd like the new email address to be.

Apr 19, 2009 01:16 AM
C. Bartch
Newark, OH

Did this work Isabel?

Apr 21, 2009 04:59 AM
Sylvie Conde
Sutton Group-Associates Realty Inc., Brokerage - Toronto, ON
Broker, Toronto Real Estate

Hi Isabel,

You can't change your email address on your own.  You have to go through support@activerain.com

The system will send you an email which you have to confirm is not spam, so do go ahead and click on the link.... because if you ignore it, AR will never get the email.

You can also go to Active Brad's blog on AR and send him an email directly.  He will help you with this.

I tried sending you an email, but I'm assuming you're not getting it, if you've already changed email address.

Send Brad your new email address, and they'll change it for you.

Good luck,
Sylvie

Apr 24, 2009 11:57 AM
Isabel Gomes
Gomes Design - London, ON
Interior Decorator, Stager - London, Ont

Hi Cynthia and Sylvie.  I will follow your suggetions.  I have been having difficulty with the internet the last 3 weeks as I changed ISP's and have been losing the connection and not receiving emails.  I will get back you and let you know.

May 07, 2009 12:38 PM
Michele Muir
Silk Purse Decor - Halifax, NS
IDDP, ISP, CDECA - Silk Purse Décor - Halifax, NS

Isabel,

Please give me a call!!

 

Mel

Jun 03, 2009 01:19 PM