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Systems Update

By
Services for Real Estate Pros with Advanced Access

At this time most systems are up and running.  Specifically, certain websites will be running slowly throughout the rest of the day and the Classic 3.0 Virtual Office is currently inaccessible.  Email is operating and will be slowly moving through the backlog of messages from the past day and a half.  Our entire staff is working diligently to correct these remaining issues and we will continue to keep you updated.

On a positive note the resources available at this new location should help to prevent the very issues we experienced.  The new data center is a state-of-the-art facility with multiple fiber paths for internet connectivity, redundant environmental control systems, on-staff AC and electrical technicians and on-site backup diesel generators.

Please feel free to contact our Advanced Access Customer Service Team
Support@AdvancedAccess.com
866-518-1571

Debbie White
Southeast Alaska Real Estate - Juneau, AK
I Sell Alaska!

10:40PM Alaska Standard Time.  My site is down again.

I noticed YOURS is up.  Still missing emails too.

May 23, 2007 06:43 PM
Teri Arbogast, Davie, Weston, Plantation Real Estate- Top Realtor
TOP 1% of Realtors - Davie, FL
Davie Florida Realtor, Weston, Plantation, Miramar
Hi, I am hoving problems with customer support and with the professional marketing department.  please call me.  I am never able to reach anyone higher than customer service operators and supervisors are never available. I have been a loyal advanced access client for 6 years and pay for a lot of the extras.  I feel I have been treated badly.  Aron used to be my account representative...those were the days.  He was wonderful but things have changed.  teri arbogast
Oct 05, 2007 11:51 AM
Larry Yerkes
Harper Real Estate - Ridley Park, PA
Associate Broker, Southeastern PA Real Estate Services
It this blog still being monitored by anyone at Advance Access?



Feb 22, 2008 05:07 PM
Advanced Access
Advanced Access - Anaheim Hills, CA

Larry;

Yes, we are still monitoring this blog, however our "Official" blog is at http://www.advancedaccess.com/blog/. Also, if you need any help from us, be sure to contact our Customer Support Team at TOLL FREE 866-518-1571 or Support@AdvancedAccess.com.

I also wanted to thank you for starting up the AAUG group, that was a great idea! :)

Feb 25, 2008 01:46 AM