We have a Code of Ethics for a reason. Here's one.

By
Real Estate Broker/Owner with Tutas Towne Realty, Inc and Garden Views Realty, LLC BK607690

Don't make me sic TLW on ya!!!!Hi Nasty REALTOR(R),
 
My Seller, Ms Nice Lady, just forwarded me this email from you:
 
"I am not comfortable in working with a realtor that can't give me a code so that I can show a home.  You should not be comfortable working with a realtor that can't offer anymore assistance than this.  There are a LOT of buyers out there right now.  You are missing out on a huge opportunity as a seller.  Perhaps you might be interested in changing realtors.  This obviously isn't working for you."
 

The showing instructions for Ms Nice Lady's unit are in  the MLS. I'm not quite sure why you had difficulty getting the code since all you had to do was click on the "Request a Showing" button. Any way your email coming from a REALTOR(R) is very disheartening. Ms Nice Lady chose the level of service that she needed since she is a very experienced Seller and knows that I am only a phone call away if she needs me.
 
In the future, please refrain from these types of comments since it is a clear violation of our REALTOR(R) CoE.
 
Article 15

 

  • REALTORS® shall not knowingly or recklessly make false or misleading statements about competitors, their businesses, or their business practices. (Amended 1/92)



I take this stuff very serious. However, this time, I will let it slide. Please conduct yourself accordingly in the future.
END OF EMAIL

You know this is the first time I have EVER taken a Limited Service Listing. The Seller happens to be a friend of mine who has bought and sold numerous properties from me over the years. This email pissed her off as it did me. I know I would never send a Seller an email like this. Would you?

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Rainmaker
1,142,210
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

OK Ross, So......wouldn't you say that posting an article like this may in some small way make REALTORS(R) better at what they do so a Seller does not have to concern themselves with being treated like this just because they chose to use a 'Limited Service Listing" to assist them?

The only thing that supposedly separates a REALTOR(R) from a licensee is our CoE. Shouldn't we and the consumer be able to count on this "higher standard"?

May 06, 2009 11:19 AM #201
Rainer
36,063
Ross Westerman
Kingwood, TX

Bryant,

OK, yes REALTORS® should adhere to a higher standard regardless of the NAR's COE.  No we cannot count on this higher standard because we do not police ourselves which has been stated more than once in the comments. 

I do not believe in giving another agent the opportunity to be an ass which I have experienced on more than one occasion in my short career.  If all your friend wanted was on the MLS, well I have learned a valuable lesson from your post.

 

Thank you Bryant for taking the time to talk with me.

May 06, 2009 11:41 AM #202
Rainmaker
1,142,210
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

You're welcomer Ross. It's conversations like this that help us ALL learn. I keep these posts public for that reason as well. We should be open in our conversations so the consumer can see how passionalte we are about our jobs. Thanks for stopping by and participating.

May 06, 2009 11:50 AM #203
Rainmaker
1,142,210
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

Ross I also want to point out that even though the seller is my friend she paid me for my service. And if she needs more assistance as we go along she will pay me as needed. It was a win win. I'm in one of the worse markets in the country and have done quite a few things this year for the first time to generate income. I believe in adapting and taking what the market will give me. I also believe in doing it all legally and ethically.

May 06, 2009 11:57 AM #204
Rainer
36,063
Ross Westerman
Kingwood, TX

Bryant,

I am with you with all my being concerning ethically and legally and I have always said "I don't care if I am reffered to as an asshole just as long as they add, he is the most ethical asshole I ever worked with".

May 06, 2009 12:14 PM #205
Rainer
19,929
Kristi Roberts
Kristi Roberts Group/Premier Estates & Homes, Inc. - Temecula, CA

There have been instances in the past where agents have stepped over the line, contacted my clients or blatantly tried to steal them.  Many agents completely disregard showing instructions and many agents will give codes of lockboxes to their clients.  These are Realtors behaving like this.  I think many Realtors ignore the Code of Ethics because its convenient, they're hungry or they just don't care.  I wouldn't contact a seller and send an email like that and I wouldn't let it slide either.  I think you should forward her email to her broker and request that the broker inform their agent that you are contemplating an ethical complaint and perhaps they should insist on a class in ethics.  I too like your "I'm REALLY mad" look. 

May 06, 2009 03:27 PM #206
Anonymous
Anonymous

I'm not with you! I can't understand limited Service at all. It's stupid to say the least! Wreckless at the worst. Just plain neglegent at best. Limited service implies low ball commission. Either list for full service or let em go! I have read a lot of your post. You are the best. I enjoy your comments,but limited service even advocating limited service does a diservice to Realtors. The public already thinks of us as none working. As far as I'm concerned all though the agents actions were unethical and she did cross a line.Hey you got what you desevered and Putting your sellers information out there for all to see. Why the hell do they need you. Limited service should be against the code of ethics. No against the Law. geeezzz!

May 06, 2009 04:24 PM #207
Rainer
1,504
ginny herman
coldwell banker high country - Blue Ridge, GA

I would say contact the agents BROKER, this is why we have the brokerage and number on our signs as well as the agent. Make the agent accountable. Some agents DONT even know they are breaking the rules of ethics ( business ethics that is) and they are not being taught , brokers need to be accountable to there agents, as well as agents to there clients

Nothing infuriates me more then when a realtor helps give ALL agents a bad reputation. In all business there is always some that do this, but MAKE them accountable.!

May 07, 2009 03:00 AM #208
Rainmaker
1,142,210
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

Erica, Very interesting isn't it? Kind of scares me that folks are so concerned about how others charge for their business.

May 07, 2009 09:28 AM #210
Rainer
13,574
Carol Simonson
ReMax - Westlake Village, CA

Whoa there...hold your horses on that "Where's my gun" question!

I may not be the brightest crayon in the box...but I have a hunch (Not actual evidence to back this up) but still...call it a sixth scense of mine...that you could get in some sort of nasty pickle if you get a gun and shoot a fellow Realtor (even if they are horrendous and deserve being shot) really bad things might happen to you afterward.

Think it through man!

Unlike shooting an Attorney, I've heard rumors that shooting a Realtor carries some STIFF sentencing guidelines...You could even lose your library card or future AARP membership!

Don't do it...it's NOT worth it! 

Carol

www.ActiveSunshine.com

 

May 07, 2009 10:40 AM #212
Ambassador
557,018
"The Lovely Wife" (Broker Bryantnulls Wife) The One And Only TLW.
President-Tutas Towne Realty, Inc. - Kissimmee, FL

LOL Carol...

I sure hope you know that was a joke and that I'm just messing around :)

TLW...ROAR!

May 07, 2009 11:20 AM #213
Rainer
13,574
Carol Simonson
ReMax - Westlake Village, CA

Really? 

Funny?

I don't see what's so funny?

The very thought of losing AARP membership is serious business to us old fogies! 

Plus...I'd do just about anything to protect the sanctity of my library card!

Carol...aka..a woman who knows the value of free library movie rentals!

www.ActiveSunshine.com

PS:  I'm sort of smiling...but won't admit out loud...or in print.   Oops!

May 07, 2009 12:10 PM #214
Rainer
55,551
Kelsey Barklow
Hurd Realty - Johnson City, TN
423/948-9154

You show so much more restraint than I would. I would be all over that. Good for you.

May 07, 2009 03:08 PM #215
Ambassador
1,723,119
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

Bryant,

Isn't it interesting that some members can't let the idea that you put the name of the Seller on MLS let go?

What they are missing is that you do it for the client, not for the benefit of other agents aroudn the State and the nation.

All these "I would never so it" is not about the client, but about the agent.

Well, who cares what agent love or do not love?

May 07, 2009 04:32 PM #216
Rainmaker
334,635
Jeff R. Geoghan
Coldwell Banker Residential Brokerage - Lancaster, PA
REALTOR, Marketing Manager

He's a bum.  You should name names.  Contacting a client like that is freakin ridiculous.

May 07, 2009 04:53 PM #217
Rainmaker
713,251
Cheryl Johnson
Highland Park, CA

Just to ask an obvious but dumb question.  How did that agent get your seller's email address in the first place?

If the seller is a local business owner, okayfine, her email ~is~ probably plastered all over the interent .... but if she is a private citizen, a retiree, or a grandma ... hmmm... makes you wonder....

Or did your seller know this agent in some other prior context that would explain the agent having your seller's email address?

I always wonder about these kind of things...... :-)

May 09, 2009 12:45 AM #218
Rainmaker
90,924
Edith Schreiber
Luxury Homes, Move Up Buyers, 1st Time Homebuyers, New Construction - Frisco, TX
Dallas Area Real Estate

Lots of great perspectives - very thought provoking.

I am on board with notifying the Broker of the "offending" agent.....and then accepting her "apology" for her "infraction".

Going forward, I would be careful if you ever have occasion to be working on a transaction with her....NOT because I think she will intentionally do something to ruffle your feathers.....but because she is less than experienced, and THAT could very well cause you problems along the way. It's called CYA.

On another note,  we Realtors are (sadly) not always given the professional respect we are due....so I think we all owe it to the "industry" to hold each other to a very high standard of competence & ethics! The bad ones (who either don't "get" it or don't care) make it that much harder for us who take pride in what we do to be accepted as the competent professionals we strive to be.

Edith Schreiber - Dallas, Texas

May 09, 2009 01:20 PM #219
Anonymous
Christie Graham, Homestead Realty Inc.

Truly disturbing... You were nicer than I would have been.

May 11, 2009 03:00 AM #220
Rainmaker
1,495,077
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

Wow, this is not pretty at all. Did this agent signed this latter?

I had many cases when I was not able to reach a listing agent to arrange showings.....some just don't bother to return your calls or emails.

At the same time, someone on my team was reported to MLS for the same reason, but we proved that that agent did not follow our MLS instructions( it was a short sale, Seller requested: no showings anymore)

Feb 20, 2014 04:40 PM #221
Rainmaker
1,142,210
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

WOW! You found this article I posted almost 5 years ago!! The agent sent my seller an email. The seller was not happy about it at all.

Feb 20, 2014 06:51 PM #222
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