How To Be The Icing On The Cake With Your Clients

OOOOOHHHHHH,

I can just taste the icing on that cupcake.  Of course I had to read this just when I"m thinking about what to get for dinner.

It's all common sense, right Gary?  But why do so many agents over promise and under deliver???

I think it is great to do more than you promise but PLEASE at least DO what you promise.

Gary,

Plenty of great advice here. Do more than you promise, go the extra mile. :)

Steve

I try, buddy.... I try.

Gary ~ I like this - the icing on the cupcake.  I always follow-up promptly and I also bring a gift to my clients at my last visit to them.  It is either a pillow made out of the drapery fabric they picked, or something I know they enjoy from seeing similar in their home.  I also make it a point to write down their children's names so if we are doing one  of their bedrooms, I can have the name handy before I go in the house.  I did this one time and the teenage boy turned to his mother and said, "Hey, she remembered my name!".   I think that was the icing on the cupcake that day! : ) 

Great advice and if you can show people in your blog posts why they should hire you rather than take the attitude they will find out when they hire me can also help. I've seen so many here that don't tell who they really are and if we can't tell either can your potential clients.

Gary, your posts are always so right on the money!  When my staging partner and I staged a home recently,we gave the homeowner a bouquet of flowers and a bottle of wine (with our business card tied to it with ribbons). She literally jumped for joy and hugged both of us. Such a small thing; but not everyone who comes to her home to work on it will give her a gift...I think she'll remember us, and we will remember her, too.

Really good advice..under promise...over deliver! Love you photo. Only thing that would make it better...chocolate.

Hi Gary ~ I love the title, the illustration, and the message. Top notch!

Liz

Oh this looks so yummy!  What a great post and great reminder to always be better and give more than expected.

My broker has always used preached "People don't care about how much you know until they know how much you care!!" So true..thanks for the reminder.

Gary,

Under promise and over deliver...words of wisdom we employ in my coaching group. It's also a fun way to do business.

Gary:   You are singing my favorite tune with that "under promise and over deliver" line.  It's a great business practice. 

How To Be The Icing On The Cake With Your Clients.  In simplest terms, you will stand out if, You Go The Extra Mile.  YOU do that everyday in everyway. < SMILE>

What a great post with simple sound and practical advice. Thanks for sharing Gary!

Great advice....I truly believe that what comes around goes around....and around....and around.  Thanks for your post.

It's that "something extra" that seperates us from the pack. Lagniappe in Louisiana...

Great Post, Gary.

all the best...

 I don't like the cupcake -JUST the ICING......now I have a craving.........lol

Great post. Going beyond always sticks with your client.

I have this thing with cupcakes lately and the icing is certainly what differentiates the best of the best - if you haven't tried Sprinkles Gary you must! ;-)

Gary  - I think more people like the icing better than the cake itself. We all offer the cake. so, it's really how we dress it up and show unique personality that really makes the difference.