Is anyone else being overwhelmed with feedback requests from Listing Agents after showing their property?

Real Estate Agent with Coldwell Banker Preferred

   I know the market is saturated with homes for sale (and the anxious sellers that go along with those homes) and I can appreciate the feedback calls after the showing.  I follow up with every agent after they show one of my listings to see what their clients thought, but especially what they thought compared to other homes they have seen.  I think agents provide the most constructive answers.

But now I am getting feedback calls BEFORE I even show the home, within an hour of my appointment time (I am still with the client!) and after 8:00 pm. I am going out of my mind!  I have several buyers I am working with right now and with the inventory on the market here in Michigan, I am showing quite a few houses.  I make notes at every home so I can give good feedback.  I call or email every agent that asks but when I get hounded from an agent, it makes me not want to return their request.  Today I received a "priority" message from an agent demanding I call her today.  I gave her feedback the first time I showed it.  If the buyer is interested after this second showing, she will be the first to know!

Anyone else experiencing this is their market?  Thanks for listening to me vent.....   :-)

Comments (10)

Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

Nicole, happens all the time here. My assistant only calls the DAY AFTER the showing.I tell the sellers that at the listing appointment so they aren't expecting feedback the same day.

I do as you do and that is email them all before they have a chance to call. Being in Ann Arbor we are saturated too, so I understand the anxiousness, but wait at least a day.

May 24, 2007 11:41 AM
Jim, Ricki and Samantha Soletti
Eanes Properties - Austin, TX
GRI, ABR, e-Pro

I know exactly what you are talking about and it can be hard to remember and give good feedback when showing many homes to many buyers at the same time. Plus getting phone calls for feedback I have found to be almost useless because I usually am out showing other clients so the timing is bad or in the midst of working on something. When this happens I usually politely ask that they please e-mail me the feedback request with details and pictures of the house that way when I have the time to put some thoughtful feedback together for them I can do it and will have the details to refresh my memory in front of me.  I think e-mail feedback requests with a few pics and details to remind me of the house is much better and effective then the constant phone call requests for it.


You are not the only one with the same vent. :)

May 24, 2007 11:42 AM
Donna Lueder
Integrity Group Inc. - Boise, ID
Meridian Idaho Real Estate
Feedback is a great thing... the ones calling before or closely thereafter need to be constructively criticised. It is great that you have buyers. On the listing side of the coin I appreciate any and all feedback but with a realistic approach.
May 24, 2007 11:57 AM
James Holmes
Chartwell Mortgage Corporation - Denver, CO

Nicole - I have heard about this as a challenge from other agents. There are several non-critical forms of communications that I have automated in my business. I would recommend writing a few email templates for example: We Liked the House. Shows Well. Well Priced, etc.

This would allow you to quickly send the appropriate email and avoid the phone calls. I hope this is helpful.

Good subject for conversation.


May 24, 2007 12:23 PM
No Longer Active
Real Estate - Fallon, MT
Same thing going on in Connecticut.  Personally I think you should wait at least until the next morning before hounding an agent for feedback and always have a voicemail number to make feedback easier. I'm a morning person and many times will leave messages at odd hours because if I have to wait for normal business times I may be tied up with higher priority items.
May 24, 2007 12:55 PM
Nicole Sleeva
Coldwell Banker Preferred - Novi, MI

Thanks to everyone for responding.  I agree, I always wait until the next day to request feedback (because I know what the schedule is like when showing clients homes).  I'll call once and then email once.  Sometimes I'll fax a form too, if it's a new listing.  Although we would all love honest opinions from people seeing the home, most Sellers just want to know if there is an offer coming.  Once I get the call from the other agent that they have paperwork, we know the home showed well!!

As far as getting the info to the agent, if they would post a valid email address in the MLS, it would save everyone a lot of time and effort!!

May 25, 2007 06:02 AM
Laura Warden Nordin
Century 21 Camco Realty - Albuquerque, NM
30-year Top Producer in Greater ABQ Real Estate

Oh, yeah! I just got a cell phone call for feedback within less than 5 minutes of leaving the property! The agent then sounded so surprised when I said I was still with the client at another property! I've been happy to give feedback to those who call the next morning, but I had little patience with this gal!

I'd love it if all agents would as a few do, and send email feedback requests. Then I can respond when convenient, and they get written feedback for their seller!

May 25, 2007 06:10 AM
john axle
Andersonville, TN

everyone needs to use email. I use a free service that will only send you oneemail ifyou show 20 homes.


Getting about 80% response. Saves time. Looks good for sellers. 

Oct 30, 2007 03:12 PM
Mike Klijanowicz
Cummings & Co. Realtors - Perry Hall, MD
Associate Broker @ Cummings & Co. Realtors
Tell me about it!  As a listing agent myself, I usually give at least 1-2 days and if they dont' respond to one of my emails before then, then I will call them (and usually leave messages because the ones who don't respond to emails are also the same ones that don't answer their phones?  IMAGINE THAT!)
Feb 22, 2008 07:07 AM