Is anyone else being overwhelmed with feedback requests from Listing Agents after showing their property?

Nicole, happens all the time here. My assistant only calls the DAY AFTER the showing.I tell the sellers that at the listing appointment so they aren't expecting feedback the same day.

I do as you do and that is email them all before they have a chance to call. Being in Ann Arbor we are saturated too, so I understand the anxiousness, but wait at least a day.

I know exactly what you are talking about and it can be hard to remember and give good feedback when showing many homes to many buyers at the same time. Plus getting phone calls for feedback I have found to be almost useless because I usually am out showing other clients so the timing is bad or in the midst of working on something. When this happens I usually politely ask that they please e-mail me the feedback request with details and pictures of the house that way when I have the time to put some thoughtful feedback together for them I can do it and will have the details to refresh my memory in front of me.  I think e-mail feedback requests with a few pics and details to remind me of the house is much better and effective then the constant phone call requests for it.

 

You are not the only one with the same vent. :)

Feedback is a great thing... the ones calling before or closely thereafter need to be constructively criticised. It is great that you have buyers. On the listing side of the coin I appreciate any and all feedback but with a realistic approach.

Nicole - I have heard about this as a challenge from other agents. There are several non-critical forms of communications that I have automated in my business. I would recommend writing a few email templates for example: We Liked the House. Shows Well. Well Priced, etc.

This would allow you to quickly send the appropriate email and avoid the phone calls. I hope this is helpful.

Good subject for conversation.

James

Same thing going on in Connecticut.  Personally I think you should wait at least until the next morning before hounding an agent for feedback and always have a voicemail number to make feedback easier. I'm a morning person and many times will leave messages at odd hours because if I have to wait for normal business times I may be tied up with higher priority items.

Oh, yeah! I just got a cell phone call for feedback within less than 5 minutes of leaving the property! The agent then sounded so surprised when I said I was still with the client at another property! I've been happy to give feedback to those who call the next morning, but I had little patience with this gal!

I'd love it if all agents would as a few do, and send email feedback requests. Then I can respond when convenient, and they get written feedback for their seller!

everyone needs to use email. I use a free service that will only send you oneemail ifyou show 20 homes.

 

 http://www.buyerremarks.com/

 

Getting about 80% response. Saves time. Looks good for sellers. 

Tell me about it!  As a listing agent myself, I usually give at least 1-2 days and if they dont' respond to one of my emails before then, then I will call them (and usually leave messages because the ones who don't respond to emails are also the same ones that don't answer their phones?  IMAGINE THAT!)