The Wave of the Future in Banking

By
Real Estate Agent with Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri MO Salesperson#2004006871

The Wave of the Future in Banking was quite a shock to me when I entered the new credit union in my area.  I walked in and filled out my deposit/withdrawal slip then I walked over to the information desk to ask, Where do I go now?  Look closely at the photo:

banking future

 There were no tellers to be found.  A small screen with a person was the only thing at the kiosk.  It was like something out of the Jetsons.  Of course, my daughter had no idea what I was talking about but none the less, it was strange.  The person on the screen said the credit union set up the lobby this way to protect the tellers from robberies.  I could see the point but what a shock to me.

Spirit of St. Louis Credit Union is locate in Eureka, Missouri.  Stop by and see where the future of banking is headed!

© Ann Hayden, 2008-2009. All photographs and/or written content produced by Ann Hayden. All rights reserved and may not be reproduced or reprinted without express written permission of Ann Hayden, real estate agent with Prudential Select Properties Chesterfield, Ballwin, Wildwood Office.  Information deemed reliable but not guaranteed.

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Ann Hayden Real Estate Agent St. Louis Missouri

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with

Berkshire Hathaway HomeServices Select Properties

1000 Schnucks Woods Mill Drive

Town and Country, MO 63017

636-394-2424

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© Ann Hayden, 2008-2020.

Views expressed are not the opinion of Berkshire Hathaway HomeServices Select Properties.

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Rainmaker
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Steven Simmons and Marti Schmidt
John L Scott Ocean Shores - Ocean Shores, WA
Ocean Shores Real Estate www.theoceaniscalling.com

Love the safety aspect of this concept!  No one needs to risk their life while working and this adds yet another layer of protection for the teller.  Marti

May 10, 2009 06:55 AM #9
Rainmaker
671,988
Sandy Shores FL Realtor®, Melbourne Real Estate
M & M Realty of Brevard Inc. - Melbourne, FL
Brevard County Real Estate, Florida's Space Coast

Hi Ann, I hadn't yet seen this. However, I remember working in the banking industry for over 10 years, back in the 1980's and back then, we didn't have any protection at all.  One day a man walked in, walked straight past my desk, after I greeted him. He handed the teller a note, asking for all the money in her teller drawer.

May 10, 2009 08:04 AM #10
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Terry,

Unfortunately, I did not have the time to do that...

Ann

May 10, 2009 02:58 PM #11
Rainmaker
969,900
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Tony,

It is just like going to the drive through.  If it is wrong, they will fix it.

Ann

May 10, 2009 03:02 PM #12
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Andrea Swiedler
Berkshire Hathaway HomeServices New England Properties - New Milford, CT
Realtor, Southern Litchfield County CT

Ann, wow, haven't seen that here. Perhaps BOA will do it, if any bank will.

May 11, 2009 12:12 AM #13
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Paul,

Thanks for stopping by,

Ann

May 11, 2009 02:16 AM #14
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Steve,

Yes, they want the money...

Ann

May 11, 2009 02:26 AM #15
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
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George,

Yes, unfortunately, it does mean you are strange...;-)

Ann

May 11, 2009 02:29 AM #16
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Kathy,

The service was not any faster but I am sure the teller could handle more than one transaction at a time like with the drive up.  I am not sure safety is really the reason for it....

Ann

May 11, 2009 02:30 AM #17
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Marti,

Yes, it does add protection but it also seems impersonal.

Ann

May 11, 2009 02:46 AM #18
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
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Sandy,

Sounds like a very scary situation....

Ann

May 11, 2009 02:47 AM #19
Rainmaker
1,204,494
Sharon Lee
Sharon Lee's Virtual Assistance - Jonesborough, TN
Retired and loving life

Hi Ann-WOW!!! How things change. I understand the robbery part but I like a LIVE person but that is just me. Have a great day. <SMILE>

May 11, 2009 03:00 AM #20
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Andrea,

I think they probably will in the near future...

Ann

May 11, 2009 03:16 AM #21
Rainmaker
969,900
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Sharon,

This seems to be the way things are going.

Ann

May 11, 2009 03:18 AM #22
Rainmaker
299,413
Kathy McGraw
CELLing Realty - White Water, CA
Riverside County CA Real Estate

Amazing how the futuristic images of our minds and imaginations are becoming reality :)  I haven't seen these kiosks but am sure I will someday.

May 11, 2009 01:18 PM #23
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Kathy,

It is kind of bizarre!  I hope Star Trek and the Stars Wars stuff is not next!

Ann

May 11, 2009 03:11 PM #24
Rainer
229,298
Ryan Shaughnessy
PREA Signature Realty - www.preasignaturerealty.com - Saint Louis, MO
Broker/Attorney - Your Lafayette Square Real Estate Partner

There is a credit union in Florissant that has the same set up.  The tellers are on video screens.  There was a receptionist and a loan office at the branch and no one else.  I like real tellers who know my name - like at the Private Bank or the old Central West End Bank (now Pulaski).  However, the credit union in Florissant had a play area for kids, video games and plasma TVs.  It was a different experience - but the credit union's customers seemed to love it.  I was just picking up a check - so everyone was happy.

May 11, 2009 06:48 PM #25
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Ryan,

Sounds like a nice place but I do like to interact with something other than a computer screen.

Ann

May 12, 2009 11:07 AM #26
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Steve Hoffacker
Steve Hoffacker LLC - West Palm Beach, FL
Certified Aging In Place Specialist-Instructor

Ann,

Next thing you know they can save building on the site and just use an ATM kiosk in the parking lot. :)

Steve

May 12, 2009 04:06 PM #27
Rainmaker
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Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Steve,

I might just skip the lobby and do that next time...;-)

Ann

May 14, 2009 03:18 PM #28
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