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Sneaky Fees On Your Closing Statement

By
Real Estate Broker/Owner with PROGRAM Realty, LLC

I have experienced a few surprises at the closing table recently and I thought I might blog about it here on this website.  It seems that a new trend in real estate is hidden fees at closing.  

Usually for a new home in Southwest Florida there is a commission of 6-7% that is generally split between the buying agent and the selling agent.  This commission is evidently not enough for some real estate companies as they have decided to charge their customers an extra $250 to $400 “Documentation Fee” or “Transaction Fee.”  This fee will show up whether you are buying or selling with most of these agencies, and if you use that same agent to both list and sell your property, you can get hit with the fee twice!

When asked to explain this new fee, your agent will normally tell you it is for preparation and storage of your closing documents.  If this is the case, what is the rest of the commission for?  On an average 250k dollar home the commission before splits can be as high as $17,500.00.  Is this not enough money to prepare and store your documents?  You would think that these real estate companies could surely pay their document storage fee out of this commission.  How much does it cost to store a folder of paper nowadays?

Don’t blame the individual agents though…well not too much at least.  The only mistake the agents are making is working for a company with policies like this.  In my experience if the buyer or seller refuses to pay the “documentation fee,” the broker will take it out of the poor agent’s commission.

I urge everyone to ask their agent up front what their fees will be so that we can get this nasty trend stopped before it gains too much of a foothold.  PROGRAM Realty never has and never will charge any of these ridiculous fees to our buyers or sellers!  Our only fees come from the percentage commission that is pre-agreed upon when the listing is made and is paid only by the seller in a transaction.

Comments(8)

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Christy Avila
J and C Realty - Yucaipa, CA
I agree that is getting a little greedy.  I also agree that clients should be well informed of what they are being charged fro.  There are enough suprises in a RE transaction without greedy agents!!
May 26, 2007 04:47 PM
Kaushik Sirkar
Call Realty, Inc. - Chandler, AZ
We must always go over the HUD statement in ultra detail...who knows when something extra shows up.....
May 26, 2007 04:58 PM
Mary De Luca
Long & Foster - Arlington, VA

I think it's too late to stop this fee. It's already here in Norther Virginia. As an agent- that fee usually comes out of my pocket to reinbursh the client for that fee.

You asked how much does it cost to store of a folder of paper? Well now, let's consider that an average transtion generates close to 80 pages of paper, and a broker can have as many as 100-200 transtions/month per office. Now- lets multiply that by the requirement from the state licensing board that each transtion has to be stored for up to five years- in PAPER- no electronis filing- yeah- that's a lot of paper. In fact, that's rooms full of paper. Rooms that are leased. People that have to store and deliver boxes of paper to store rooms. So- yeah there is a cost associated with it. Should it be a cost already included in the broker's commission? That's some serious debate that's been going on for awhile.

My polict is: If I get at least 3% on my side of the commission- I reimbursh my client our administration fee. Like I said- it's just a way to get more money out of my pocket and into my broker's hands.

May 26, 2007 05:41 PM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County
I have seen some transaction fees around $150 bucks or so. Is it a junk fee? Possibly, just like some of the mortgage fees. If questioned by sellers I am sure most will cancel it or at a minimum charge the agent. Being a broker is a numbers game....
May 27, 2007 12:08 AM
Louann Nudi
TOVIJE Enterprises, Inc. - Indianapolis, IN

It's not a sneaky fee. It is fully disclosed on the documents the customer signs. But that doesn't make it right or make it feel good.

The larger companies (at least in Florida) have had a transaction fee for quite some time. Sometimes the agents choose to pay for it out of their commission because they cannot justify the company charging it. Sometimes, the company forbids the agents to do this. I know of one company that even does seminars for their agents on how to justify and discuss this fee with their buyers or sellers. Charging of a transaction fee is allowable if it is administered correctly.

Mary De Luca hit the nail on the head. It isn't just a simple folder to store anymore. There are storage companies making quite a nice chunk of money on real estate brokerage storage needs. Some RE companies feel that this storage and access fee is a fee that is justified to be passed on to the consumer. I know, I used to be a manager for such a company and believe me it was a HUGE issue for most of the agents. 

Others, would not get any push back from their customers whatsoever and therefore the fee would be accepted as a normal cost of doing business. It seemed to me that those agents who could not "justify the pass through cost through explanation" (generally because they believed it was wrong) were the ones who ended up having it come out of their pocket. 

It's been going on for quite some time with the large companies...even in Englewood, Jason. Use the fact that you are NOT charging a transaction fee as a recruiting tool.

May 27, 2007 04:48 AM
Colleen Irwin
Retired - Irondequoit, NY
Creative Real Estate Solutions...
Peter M . Christopher
Fairfield County Home Inspection LLC - Fairfield, CT
Residential & Commercial Inspections in
Welcome to A/R. You will find this is a great place for networking. Good luck.
May 27, 2007 10:12 AM
Brad Andersohn
Retired Executive Director of Education at eXp - Boulder Creek, CA
ActiveBrad - 707.646.1876
Just wanted to welcome you to the Active Rain Real Estate Network!  The fastest growing, largest industry related network in the nation.  Welcome aboard, hope you'll continue to blog, and invite others. Enjoy!!
May 28, 2007 05:57 PM