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Just When I Was Starting to Like Zillow...

By
Managing Real Estate Broker with Howard Hanna Rand Realty License # 49FA1074963

Zillow used to be on my last nerve. It seemed that no matter how compelling my rationale was for pricing, a seller would claim that Zillow had their house at $50,000 higher or a buyer would lament that the value of the home they were buying was $50,000 lower. It was maddening. Zillow seemed arrogantly unapologetic about the dreaded "zestimate," which no doubt killed more than it's share of deals. 

However, over time, Zillow seemed to become more agent-friendly. Their responses on blogs like Sellsius seemed to be less defiant. They syndicated listings. They created profiles for agents,  and indexed us by locale and even specialties. Moreover, they have become far more transparent in the accuracy of their property value estimates. 

Good stuff, huh? I even posted a link to my Zillow profile in my Sidebar. 

Then, things started to creep away from the warm fuzzies again. An Inman News article expressed dismay that aggregates like Zillow and Trulia hijacked the SEO of individual brokers.  Not the end of the world, but food for thought. Or so I thought. 

This past week, I got a call from Amanda at Zillow. This wasn't your garden variety solicitation for a banner ad. The upshot is that they want to position agent ads so that people searching for properties will call the agent who bought the zip code and not the listing agent. The extortion selling point was that I should buy my zip code before someone else does. 

How galling.  No content from agents like me, and Zillow is out of business. Why do I have to buy the privilege of getting the call on my own listing? It is MY content! I already paid for the right to market it with my blood sweat and tears. 

I'm not so jazzed about syndicating my listings to Zillow anymore. I am all for Zillow making money, but not by sandbagging me or hijacking my listings. They can do whatever they wish; So can I. I'll consider unchecking them in my syndication options. 

Read my short sale bog here. See the New York Photo blog here. Send J. Philip Your New York Referral!

 

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Comments(8)

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Melissa Zavala
Broadpoint Properties - Escondido, CA
Broker, Escondido Real Estate, San Diego County

Love your use of the strike thru. I would agree that this may not be where you want to put your money.

May 23, 2009 01:51 AM
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

ooh.....yes, but cutting off the nose to spite your face. Unless you are very confident about your listing, it is a great way for buyers to search for your listing. I got this call too...I didn't think that it was INSTEAD of the listing agent, but it was a banner ad which showed up as such when they see the listing. I'll have to check into this.

May 23, 2009 01:56 AM
Betina Foreman
WJK Realty - Austin, TX
Realtor, C.N.E., with WJK REALTY

I have to agree. I had ads with them a few years ago and discontinued it. You are better off spending money on good signs and a great photographer. Then you can post your listings where you like and not pay for the privilege of advertiseng your own listings with someone who wants to give them to someone else. Good luck!

May 23, 2009 02:08 AM
J. Philip Faranda
Howard Hanna Rand Realty - White Plains, NY
Associate Broker / Office Manager

Karen- that was the pitch. How it ends up appearing will be what determines my decision. This much is true: I can't remember getting a lead from Zillow. 

May 23, 2009 02:09 AM
Eileen Hsu
Douglas Elliman Real Estate - Manhattan, NY
LICENSED REAL ESTATE SALESPERSON

Phil, gosh, sometimes I want to comment on your blogs in the most candid way but I won't! Because I never know who is reading these blogs and comments, all I have to say is... I agree with you. You know if we were on the phone you will get a ear full from me! HAHA

May 23, 2009 02:30 AM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)

Philip - I have decided to file Zillow under the category, "If you don't have anything nice to say...".  That's all I have to say.  :)

May 23, 2009 07:55 AM
Melina Tomson
Tomson Burnham, llc Licensed in the State of Oregon - Salem, OR
Principal Broker/Owner, M.S.

I received a call from Zillow this past week as well. Their promotion "ended" on Friday or something I think.

May 23, 2009 09:41 AM
Sheila Moran
RE/MAX Access (Garden Ridge, San Antonio, New Braunfels) - New Braunfels, TX
SanAntonioSheila.com, RE/MAX Access, 210-32

oh, I never liked them from the beginning because of then items you mentioned....

now, I know I don't like them...

May 24, 2009 12:42 PM