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An Awesome Real Estate Website (Part 1)

By
Real Estate Agent with Brown Bug, LLC

I'm planning to write a series of posts about creating "an awesome real estate website."  I'll post a new part to the series each Wednesday over the coming weeks.  Here's Part 1.

An awesome real estate website should capture follower information and offer something of value in return.

But, don't ask for the cow.

By capturing information, I mean a name and an email address.  You really don't need much else, at least right now (maybe a Twitter handle, or just ask them to follow you).  The longer you communicate with them, the more information you'll gather.  Right now, it's about making contact and establishing yourself in their minds.

And, don't worry about giving the cow away right now, either.

Don't think that you have to give something away for free to get a visitor's name and email.  Although plenty of people offer FREE tips or FREE notification of listings or FREE access to their hair stylists (okay, maybe I haven't seen that one), it's not necessary.

If you offer something of value (of obvious value), then you won't need to promise the sun, moon, and stars to get them to believe in you and sign up.  In fact, if the only reason the person signs up is because of some souped up "free gift" for doing so, then he or she will likely unsubscribe right after the free gift is delivered.  Why?  Because, chances are, he or she will feel that you're trying too hard and being too "sales-y."  Visitors don't want to receive a bunch of sales-y messages in their email boxes, so they'll wait for the gift and then unsubscribe.

Plan to develop a following - a loyal following, and then plan to be loyal to your following by delivering something of real value each and every time you contact them.

And, automated MLS reports don't count.

Buyers and sellers can get those anywhere, so they're not unique and not valuable.  They're a commodity.  Your content should be of value and not something they can get anywhere else

It should also be timely and relevant, not a generic "free report" or "free tips" or "10 tips" of any kind.  No, think timely (meaning very, very current) and relevant (very, very worthwhile to the recipient).

Although it would be much easier to just let your assistant come up with some generic set of "10 Tips to Spruce Up Your Yard," who wants that?  That type of content can go in the Resource section of your website, but send it by email a few times, and you're going to get deleted, unsubscribed from, or worse, reported as spam.

Consider these ideas instead.

  • A Morning Audio Update (with a fun, catchy, and unique name - maybe some kind of "radio show"): Drive your town or area each day and note changes (new listings, new businesses, the status of upcoming developments).  Suggest places to stop for lunch that day (you could even make it a point to the lunch spot each day and meet with people who want to discuss real estate, or you could run some sort of contest at the day's location).  Don't forget to transcribe each day's message for those followers who prefer to read instead of listen (and for helping with search engine optimization).
  • A Daily City Round-Up (again, find a fun name): Deliver something in more of a news bulletin or newsletter format with the latest happenings around town.  Include a few of your listings, as well as coupons and discounts from local businesses (great reason to get in front of local business owners on a regular basis, too).
  • A "Swap Shop": Email daily classifieds with garage sales, haves/wants, services, etc.  Capitalize on the fact that many newspapers are ending their paper-based editions.  Accept classified listings on your website, and then send out new entries in a daily email.  Oooh, here's a thought.  We have a local Swap Shop radio show.  People call in and offer their classifieds by phone.  The host answers, "Swap Shop, you're on the air."  Then the caller says something like, "Yes, I have two cocker spaniel puppies that need a good home.  They're 4-months old...  Call 123-456-7890."  You could set up a voice mail line to do something similar (try RingCentral).  Just have the line accept messages only (not ring you).  Have the outgoing message say something similar to, "Swap Shop, you're on the air."  Put all the messages together and send them by email daily.  It's fun and unique, and you're offering a service to your area for free.  Don't forget to add a "sponsored by" at the beginning and end of the "daily show," too.

Well, that gives you a start!
Be sure to keep an eye out for next week's post.

By Amber Riviere
BrownBugProject.com

Anonymous
Terrell McCall

Amber,

Great post and very informative. This post has served as confrimation to what I was feeling when others advised me to give stuff away to capture infromation.

Thanks,

Terrell

www.mccallent.com

 

Jun 18, 2009 12:38 AM
#15
Sharon Sapp
Century 21 Gold - Reading, PA
For Old Fashioned Service with Today's Results!

Great ideas. Now you have me trying to think of other creative ways to keep people on my site. I'm not that creative tho, so I'm subscribing to this so maybe it will kickstart some other ideas. Thanks for sharing!

Jun 18, 2009 01:54 AM
Russell Lewis
Realty Austin, Austin Texas Real Estate - Austin, TX
Broker,CLHMS,GRI

Interesting points, I am reworking a site now and will stay tuned for updates! Thanks

Jun 18, 2009 02:04 AM
Amber Riviere
Brown Bug, LLC - Covington, LA

@ William - What does one do if one has a website that won't allow for such creativity?  I say, hands down, get a new website that will allow it.  My website is my single greatest marketing asset, all because I have complete control over it.  I can make changes in minutes, and if I decide to add something a little more complex (like the things I mentioned in this post), I can do it in a day or so.  That kind of control has allowed me to adapt my site to meet the needs of my business and ideal client.  Do it right, and you'll reap the benefits ten-fold.  Good luck to you!

@ Gary - Yes, it would work perfectly within a daily blog, which as you said, it one and the same these days.  My blog is part of my site.  I think everything should be in blog format for the search engine optimization benefits.  My newsletter is actually a blog.  I want the Google juice!  (And, sure, you can get the RSS here or in the sidebar above so that you don't miss the next post.  Thanks for subscribing!)

@ Terrell - Thanks!  I'm glad you enjoyed the post.  Yeah, I used to wonder about needing to give away free stuff in order to get subscribers, but my own newsletter has proved to me that it's not necessary.  I took a lot of time in planning and thinking through the purpose for my newsletter, so I think readers value the content.  I get compliments on it all the time (clients want me to copy it for them), but the goal has to always be providing something of great value.  When I stop getting the positive feedback, when I stop getting new subscribers (without having to beg for them with free stuff), and when I start getting unsubscribes, I'll know I'm not accomplishing that anymore.

@ Sharon - Thanks!  I'm sure you're more creative than you give yourself credit for being (but I appreciate the follow anyway). ;)  A website can be a really great lead generation tool, and if you work it right, it can be your most important one.  I think it's worth giving it the time and effort.  I used to have family and friends asking me all the time, "You're still working on your site?  What are you doing now?!"  They finally came to accept that I never stop working on it.  It's the most important tool for my business.

@ Russell - Thanks!  I appreciate the follow.  Good luck with your site!  I hope the posts help.

Jun 18, 2009 04:22 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Fresh ideas!

Jun 18, 2009 06:48 AM
Amber Riviere
Brown Bug, LLC - Covington, LA

@ Lyn - Thanks!

Jun 18, 2009 07:10 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

some very good thoughts I look forward to reading more of your post on the subject.

Jun 18, 2009 10:47 AM
Amber Riviere
Brown Bug, LLC - Covington, LA

@ Gene - Thanks!  I appreciate the follow.

Jun 18, 2009 11:52 AM
Amber Riviere
Brown Bug, LLC - Covington, LA

Hey, everyone.  I just created a video montage about web design that you might like.  You can check it out at the link below.

It's Just 5 Pages: Why Web Design Isn't Always That Easy

Direct link -
http://budurl.com/5pages

Jun 18, 2009 12:41 PM
Diane Plant
Forest Hill Real Estate Inc, Brokerage - Toronto, ON
Broker, TorontoHomeSearch: Forest Hill Real Estate

Thanks for the information. I know the website is about giving information that the consumer wants, not to brag about yourself. There are over 22,000 agents in the Greater Toronto Area. If the site does not catch their interest in the first few seconds, they are off to another site.

I believe that the consumer is looking at MLS.CA, Craig's list and Kijiji.ca in the GTA and when they find an interseting listing they call the agent or they might visit the agent website to get more info about that person.

We have an extremely competitive market here.

I am trying to find someone who can do changes to my website as I need. my webmistress left me "high and dry:

Jun 18, 2009 11:23 PM
Amber Riviere
Brown Bug, LLC - Covington, LA

@ Diane - I agree.  A website is about giving valuable information and shouldn't just be a "sell sheet."  Sorry to hear about your website person abandoning you.  If I can help, be sure to let me know.

Jun 19, 2009 01:21 AM
Anonymous
Carrie Goodman

Excellent!  I share information about events around our community, building support for the arts (loaded with appreciative prospective clients) AND developing my relationships with clients as a go-to person for community development.

Jun 20, 2009 01:49 PM
#26
Amber Riviere
Brown Bug, LLC - Covington, LA

@ Carrie - Thanks!  Sounds like you're doing well with your site and efforts.  I know it takes a lot of time, but I'll bet it pays off.

Jun 20, 2009 02:13 PM
Thom Abbott
MyMidtownMojo.com |770.713.1505 | Intown Atlanta GA Condo Living - Atlanta, GA
Midtown Atlanta GA Condos For Sale

Oh thanks for a great memory! They use to have Swap Shop on the radio in my hometown in Montana! It was amazing the stuff that was bought and sold that way! I don't think this would work in my urban market place, but in the burbs or a small town, what an GREAT idea!

Thanks!

Jun 22, 2009 01:53 PM
Amber Riviere
Brown Bug, LLC - Covington, LA

@ Thom and Ray - I agree.  Swap Shop would probably work best in smaller areas (maybe it could work in subdivisions, districts, or other smaller areas of bigger cities).  I think it could be fun, too, and a great way for the sponsoring agent to stay top of mind in his/her marketplace.

Jun 22, 2009 02:00 PM
Mark Velasco
West Shores Realty - Whittier, CA
Top Producing Broker Associate

Amber. Some good web tips. Sometimes we as Realtors try too hard and end up losing credibility and trust of the prospect.

Jun 23, 2009 05:48 PM
Amber Riviere
Brown Bug, LLC - Covington, LA

@ Mark - I agree.  Trying too hard can come across as desparate instead of just trying to provide service.  I guess it's a balancing act like a lot of other things.  Thanks for commenting!

Jun 24, 2009 12:45 AM
Michael Barrow
Keller Williams Realty - San Diego Metro - San Diego, CA
Realtor, San Diego CA Real Estate

Thanks for the tips Amber.  I'm always looking for new ways to improve my website and generate more leads, so this will help!

Jun 24, 2009 01:14 PM
Amber Riviere
Brown Bug, LLC - Covington, LA

@ Michael - Thanks!  I'm glad it helped.

Jun 24, 2009 01:53 PM
Damian Henry
Galtlinedesign - Yorba Linda, CA

Galtlinedesign has launched a free valuation plugin for Wordpress. It is built on Zillow’s API that allows sold homes to be returned based on a user’s address. In addition two graphs are provided showing market trends in both zip code and city. Agents have the ability to return up to 25 comparable properties and the CSS is provided allowing the agent to customize the look and feel of the plugin. Zillow API and Google Maps API key must be provided. Agents can get both of these free by going to Zillow.com & Google.com.

 

Zillow API

Apr 23, 2010 03:44 AM