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Has Mr. Clean retired?????

By
Real Estate Agent with Suburban House Hunters

So I just returned home from showing properties in a popular suburb nearby. Out of the 5 houses shown, 3 of them were absolutley filthy!  What's going on???

Do sellers not realize the value of having a cleaning crew come through?

I have to say that I am absolutely boggled. A few of the houses reeked of smoke.  Several had thick dust "bunnies" throughout the house and layers of dust.  Need I even mention the piles of clothes and trash cans that looked like they haven't been emptied in a month??

Am I crazy, but in this market, as agents when we list, do we not stress the importance of cleanliness?

I just can't get over it.  I think I have the odor from the last house all over my clothes. 

Please stress to your sellers how important it is to have the house cleaned and in order!!

Those Febreeze air fresheners only cost a few bucks, but make a HUGE difference when showing a home, not to mention what a difference clothes being put away and trash being emptied make!

I'm going to shower now...gotta wash that smell off of me.  Ewww.

 

Comments(20)

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Deb Hurt
Realty Pro Albuquerque - Albuquerque, NM
ABR, e-Pro,Green, TRC

Good point. Some people are just naturally cleaner than others, but if you are trying to sell your home it needs to be a cndidate for HGTV--it doesn't have to be the cover of Better Homes and Gardens, but at least HGTV. Pleas go easy on the Febreeze though--it really irritates my allergies and asthma when people put several of them in a house.

Some listing agents here include as part of their listing services a complimentary professional housecleaning. Sounds like a good idea for whoever is listing in that subdivision you were in.

Sep 28, 2006 03:56 PM
Laurie Petranoff
Suburban House Hunters - Lake in the Hills, IL

Good point on the Febreeze.  I was aiming at a 'clean linen' scent.  Something really subtle. I like the idea of including professional housecleaning as a part of the listing service.  I think that is a wonderful idea.  If only I could get that through to the listing agents out here...By the way, only 1 of the 5 has called for feedback thus far...Hmmm.

Sep 28, 2006 04:18 PM
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

In Las Vegas, where we have a tremendous amount of new construction activity, we stress to our sellers that their home needs to be absolutely spotless inside and out to compete. The difference between clean and dirty is often several thousand dollars.

Sep 28, 2006 04:52 PM
Rich Jacobson
Fathom Realty West Sound - Poulsbo, WA
Your Kitsap County WA Real Estate Broker

You would think that in a slowing market, Sellers would be more concerned about such things, or that the Listing Agent would counsel them accordingly.

Rich Jacobson, www.KitsapLife.com

Sep 28, 2006 05:38 PM
Lisa Dunn
Edina Realty - Minneapolis, MN
www.TwinCitySeller.com

I suggest tucking dryer sheets around the house vs. febreeze since febreeze can be so strong.

Second, make sure you have the little handy wet wipes in your car to wipe the grime off your hands after a showing!

Sep 28, 2006 09:38 PM
JudyAnn Lorenz
Bar JD Communications - Mansfield, MO
Virtual Marketing Consultant

The conditions you describe go beyond the 'family style' housekeeping where you can at least kick that pair of underwear, sunny side up, under a bed or smile at it with a buyer.  Buyers can see past neatly stacked dirty dishes.  Unmade beds and scattered laundry don't get so much of a pass.   Buyers not only are offended by the smell or scene, they are more impacted that they are sort of "window peaking" into someone else's life.

This is unsanitary and has to make you wonder if these people are serious about selling.  Not only is it unpleasant to you; it's hard on buyers.  If you are still enthusiastic about the property, you come off looking like a nut case; if you gag, it's a bad reflection of the property.

The dust bunnies don't happen overnight.  Even going through once a week, would get rid of much of the problem.  And, yes, when people want to sell, they should take the garbage to the dumpster on their way out of the subdivision.  If they made this a specfic intention, they might miss it once in awhile, but not for days on end.

Smoking is tough, but if the smokers burned a candle or lamp while they burn the tobacco, it helps get fend off that smell. Stale smoke is a real turn-off.

Sadly, you are not unique.  I've heard the same type of stories.

Sep 29, 2006 04:10 AM
Eddy Martinez
Nationwide Funding Group - Highland Park, CA
Sellers at times simply dont care.
Sep 29, 2006 05:37 AM
Willie Norris
Keller Williams Realty - Columbia, SC
Very intersting and amusing post.  I smiled as I read it, because my better half thinks that Febreze is the best thing ever made.  We literally have about 15 bottles stored in the garage...
Sep 29, 2006 07:05 AM
Ann Cummings
RE/MAX Shoreline - NH and Maine - Portsmouth, NH
Portsmouth NH Real Estate Preferrable Agent

The sense of smell is THE most powerful sense to offend, and rarely can that be overcome.  Sellers just don't seem to understand that not only does smell impact the way a property shows but so does cleanliness, and/or lack thereof.

Dishes stacked high in the sink, filthy refrigerator and stove, unmade beds, piles of laundry, trash piled up because 'they keep forgetting to put it out'....it all speaks volumes.  They just don't get that if a potential buyer sees stuff like that during the showing, they will automatically wonder what else that they can't see hasn't been taken care of as well.

Some sellers can be their own worst enemy, and some listing agents don't seem to have what it takes to tell a seller what they need to do to get their house in showing condition.  THAT'S PART OF THE JOB!!!

Jeezzzzzzzz..........

Ann Cummings
www.AnnCummings.com

Sep 29, 2006 07:50 AM
Teresa Boardman
Boardman Realty - Saint Paul, MN
I am begining to think that not all people know what clean is.  I am not a neat freak bu my stove, refrigerator and microwave are cleaner than the appliances in the houses I show.  We just clean up after every meal.
Sep 29, 2006 08:13 AM
Jacqulyn Richey
Prominent Realty Group - Las Vegas, NV
Las Vegas Real Estate
My lender has a super efficient air purifier that I sometimes borrow. It will get rid of almost any smell you can think of, usually after running for just one night. I've learned that people have different versions of what "clean" is.  Nothing surprises me any more.
Sep 29, 2006 08:39 AM
Rich Jacobson
Fathom Realty West Sound - Poulsbo, WA
Your Kitsap County WA Real Estate Broker

If it's "smellin," it ain't "sellin!"

That is way too funny!

Rich Jacobson, www.KitsapLife.com

Sep 29, 2006 09:39 AM
Home Design
Alpharetta, GA
Home Design and Real Estate
The problem is that most of the time the odor is so bad, it is past the point of fabreze.  I just wish sellers would understand that nobody wants to purchase a filthy & smelly home!
Sep 29, 2006 11:17 AM
Scott Turner
Turner Residential - Austin, TX
Hmmm. Scary thought, but maynbe that WAS clean to them?
Sep 29, 2006 11:51 AM
joanne Douglas
Terrie O'Connor Realtors - Ridgewood, NJ
As a former home seller...it is hard to keep house ready for show 24/7 (especially with teenage kids living home) --- it sounds like I'm defending those folks that y'all seem to be ragging on ..
Sep 29, 2006 03:49 PM
Gena Riede
Riede Real Estate, Lic. 01310792 - Sacramento, CA
Real Estate Broker - Sacramento CA Real Estate (916) 417-2699

Perhaps they did not have a full time, experienced realtor to guide them. Hopefully, attrition will start and we can get back to buinsess as usual. I know that realtors that showed my homes, prior to the frenzy of everyone becoming a realtor, always knew that my sellers were clean and left the home spotless.

In fact, one of my current sellers who just received an offer the day before they had the moving trucks coming (GREAT Timing), not only had a spotless home but when I went over to see the husband last night, he was busy patching walls from hanging pictures and cleaning up a storm.  Some folks have couth and others don't.

I know that I won't take some listings...I have a reputation for providing a certain standard.

Sep 30, 2006 04:35 AM
Timothy Butterworth
Taking a break - Portland, OR
I can not say enough about how important it is to stage and keep the home clean. I have shown some properties that I have been ashamed of even taking my clients too. I wish people would get it through their heads that if they want to sell, CLEN THE MESS UP. I terminated a contract because of this very reason. After 2 months and so much negative feedback, I decided that it was not going to be a good fit and there was nothing else I could do. I even took some loads of garbage to the dump for them, which soon seem to regenerate back into the home.
Sep 30, 2006 04:42 AM
Jay and Linnea Hanley
PrudentialFloridaRealty - Jupiter, FL

Cleanliness and good smells are essential to a home sale.

We showed a house last month. The potential buyers referred to it as the "stinky house". We also showed another home listed at $699k. It reeked of moth balls. The owners were in their late 80's. We immediately left that home as well.

Candles--if you're home/plug ins with a vanilla scent/fragrance packets in your a/c filter/potpourri. Smells and cleanliness are essential!

Linnea and Jay Hanley

Sep 30, 2006 06:56 AM
Deb Hurt
Realty Pro Albuquerque - Albuquerque, NM
ABR, e-Pro,Green, TRC
I like the dryer sheets idea. This is also the biggest reason I LOVE EMPTY HOUSES!!! I agree that tenants can make showing a real nightmare if they choose to be difficult. I agree that most buyers really can see through normal "lived in" minor clutter---but I LOVE EMPTY HOUSES--even if the are not staged, they are still much easier to show and usually have fewer problems unless there is something seriously wrong with them. 
Oct 01, 2006 03:17 PM
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living

If at all possible, I preview the home I am going to show.  This way I can evaluate the property, prepare the buyer if necessary of its condition, and give feedback to seller's agent if I encountered major problems. 

Oct 07, 2006 02:36 AM