More Scam Issues

By
Services for Real Estate Pros with RE/MAX Kai Lani

I just received another call from a tenant who was called by a young woman professing to represent the owner of the property.  She asked for access to the property.   I immediately contacted the owner and, as normal, the owner had not authorized any such access, or requested that anyone contact the tenant.   It's prudent to let our owner's know that they need to come to us for access to any homes we manage.  It's prudent that every tenant be notified that if we don't call them first to tell them they will be contacted by a designated representative, and that we will normally, usually, generally, almost always give them the name of the person or company who will call them and the phone number of this person or company.  Just a heads up for all interested.  Jerry

Comments (1)

Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

Jerry - my contact with residents is PRIMARILY via e-mail so even if my property owners see the tenants' names on their financial reports, they don't have access to their cel or e-mail addresses for any direct contact.

My residents don't know the property owners and I am not required to disclose that information per VA statutes.

I am the GATEKEEPER for entry/access and resident contact information and I explain to owners that it is a resident confidentiality issue (per VA L-T statutes) as well as practical so that mechanical systems are not compromised by unauthorized repairs or alterations.  

I wonder what the woman caller wanted?

Jun 28, 2009 03:00 AM