Ah, technology. How did we ever manage before the internet and the ability to email?
This is an email I received earlier this morning from another agent, an agent whom I don't know. The message pertains to my attempts over the past three months to hold a weekly all agent caravan in our market area. The names of the area and lane were removed to mask the identity of the agent. I am NOT making this up:
was this caravan to lease or to buy please advise. i have a property in the m******* on c**** p*** lsne fopr rent use to be a condo i like for you to know that we pay a commission for rentals if any if your agfents have a renter thanks
Okay, we all make mistakes. Sometimes we don't even care that we do as we dash off a fast 'critical' response email to a peer from our Blackberries, a text message to a co-worker stating "R U in Ofc?" or "Ned 2 c u SAP". We know the spelling is all wonky, but it's considered acceptable since we have a relaxed business relationship and we're responding timely and "on the fly".
Most of us recognize that when communicating B2B or B2C, it's critical to carefully re-read and polish our emails before hitting send. How many of us have hit send and forgotten the attachment? Oops! Drat! Can I retract that?
If you are brilliant in many ways but aren't a great technical writer, ask someone in your office to proof your writing. Take a night class in English and learn the fundamentals of the language or take a business writing course. Draft a few messages to respond to business situations that you deal with frequently, and perfect the grammar and spelling.
Many people write their emails in Microsoft's WORD(R) and use the built-in spell checker and grammar checker to make certain that their writing makes sense. Then, they simply copy and paste into their email program. WARNING: Spell checkers and grammar checkers can only do so much; you still need to know the basics and you still need to proof your work. The author is unknown, but here's a funny example of Spell Checker:
A Little Poem Regarding Computer Spell Checkers...
Eye halve a spelling chequer
It came with my pea sea
It plainly marques four my revue
Miss steaks eye kin knot sea.
Eye strike a key and type a word
And weight four it two say
Weather eye am wrong oar write
It shows me strait a weigh.
As soon as a mist ache is maid
It nose bee fore two long
And eye can put the error rite
Its rare lea ever wrong.
Eye have run this poem threw it
I am shore your pleased two no
Its letter perfect awl the weigh
My chequer tolled me sew.
I know we all get in a hurry, but, when communicating professionally, a few extra moments to proof our
work will make all the difference in our perceived level of professionalism.