Sometime late Thursday afternoon, our upstairs A/C unit stopped working. Well, it was blowing air, but it wasn't cooling properly at all. The temperature crept into the mid-80's up there, while it was about 10 degrees cooler downstairs.
My wife called me, asking if the fact that I hadn't changed the filter in awhile could have caused this. That particular filter is rarely even dirty when I change it, so I figured that we were dealing with a tripped breaker (very easy fix, of course), or something major.
That night, we called a couple of companies that billed themselves as being available "24/7". None of them were available, and we didn't even hear back from them until the next day.
Our older kids slept downstairs in our family room on an air mattress that night, which they loved, since it's like a campout, but which is relatively inconvenient for us.
The next morning (July 3rd), we got up early and started calling around, trying to find someone (anyone) who could come look at our A/C that day. Keep in mind that it has been well over 100 degrees outside for weeks now, and we were on the eve of a huge holiday weekend. This didn't seem to bode well for our chances of finding someone quickly.
One company agreed to come "between 1 and 5pm", which is somewhat standard for that industry, I suppose. We kept calling.
At around 7:30am, we spoke with someone at Braswell A/C & Electric, who indicated that they could have a technician at our home between 8:30 and 9:00am. Really?!? WOW! My wife and I literally prayed that the repairs would come in under $200, although I had a feeling that it could be thousands.
David Castilleja was the man who showed up as promised. He spent about 2 hours getting things in working order. It turned out that the problem was a faulty capacitor. Total cost - $135!
To say that Braswell A/C was the answer to a prayer is not overstating things at all. Since I am ridiculously UN-handy when it comes to fixing things, I was prepared for the worst.
I just wanted to share this, in case anyone is looking for a great and honest local company for HVAC repair work. Thanks for reading!
You can reach David at (512) 845-9670. Give him a call!