Pathways to Professionalism: Respect for Peers

By
Real Estate Agent with Keller Williams Realty Atlanta Partners

The following are some professional courtesies that every REALTOR should strive for. Using good manners is important in this business that is built on relationships. These 12 suggestions are all ways that show respect for peers.

1.      Identify your REALTOR and professional status in all contacts with other REALTORS.

2.      Respond to other agents' calls, faxes, and e-mails promptly and courteously.

3.      Be aware that large electronic files with attachments or lengthy faxes may be a burden on recipients.

4.      Notify the listing broker if there appears to be inaccurate information on the listing.

5.      Share important information about a property, including the presence of pets; security systems; and whether sellers will be present during the showing.

6.      Show courtesy, trust and respect to other real estate professionals.

7.      Avoid the inappropriate use of endearments or other denigrating language.

8.      Do not prospect at other REALTORS open houses or similar events.

9.      Return keys promptly.

10.  Carefully replace keys in the lockbox after showings.

11.  To be successful in the business, mutual respect is essential.

12.  Real estate is a reputation business.  What you do today may affect your reputation - and business - for years to come.

If you missed the other two parts of this topic, please click the links:

Respect for Property

Respect for the Public

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It's a great time to buy a home in Georgia, whether you're a first-time home buyer or not, and I would love to walk you through this process. If you are in the market to buy or sell your home in the Bethlehem or Dacula area, I would be happy to assist you! My passion is helping people find their dream home and stepping them through this exciting journey. I serve the Walton, Barrow and Gwinnett county areas. Call or text me today: 404.357.2231!

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Rainmaker
723,694
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Respond to other agents' calls, faxes, and e-mails promptly and courteously. Period.

I've always thought charm school would be good for new agents . . . or old actually . . . ALL agents!  :)

Jul 10, 2009 05:48 AM #1
Rainer
20,048
Robin Evans
Coldwell Banker Advantage - Cary, NC
Building relationships while getting results.

Very nice reminders.  Thanks for sharing!!!

Jul 10, 2009 06:09 AM #2
Rainer
19,021
Nannette Martin
RE/MAX Integrity - Salem, OR
Your Purple Shoes Real Estate Pro at RE/MAX

Very good list. It is very important to note that the respect and professionalism of an agent trickles down to clients as well. I had buyers put in an offer and we never heard back from the other side. I called the listing agent the morning the offer officially expired and he did not take my call. (He'd take every other call leading up to our offer.) I called him again at the end of the day... no response.

Not only did he offend me but he offended my clients who were very confused by the lack of response. If the offer was not acceptable they could have rejected it or countered. But to just be brushed off... Not cool.

We eventually heard back, but my clients were so upset, they wanted nothing more to do with him or his listing and we moved on.

Jul 10, 2009 06:18 AM #3
Rainmaker
487,190
TIM MONCRIEF
Tim Monciref - Austin, TX
Over 2,000 homes sold…..

Whether you get a ton of replies to this or not, the point behind your post is bigger than you may think it is. Having been in the business for 28 years, there are a few that have hung around over the years as have some in the building industry.  It is quite interesting to see over the years, that people's reputation, in general, rarely change.  Thus these agents and these builders all have reputations that have carried with them for many years...even though they may have changed.  So making that first impression is much larger than people realize.  

Jul 10, 2009 06:22 AM #4
Rainmaker
777,718
Michael A. Caruso
Surterre Properties - Laguna Niguel, CA

Great guidelines to work by. I hope you'll remember me if you learn of anyone moving to "The OC" and I will do the same!

 

Best regards.

Michael Caruso, Broker ABR ABRM CRB CRS GREEN GRI

2007 President, Orange County Association of Realtors           

Jul 10, 2009 06:47 AM #5
Rainmaker
1,052,071
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Anne... I have one more don't promote your goods & services in the comment section of other peoples blogs

Jul 10, 2009 07:31 AM #6
Ambassador
1,880,144
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth

Anne, if all REALTORS followed your suggestions we would all be better off. I like the one you had about the file sizes and don't send things too big. Very good one. Many REALTORS forget that one.

Jul 10, 2009 09:15 AM #7
Rainmaker
1,086,704
Greg Nino
RE/MAX Compass, formerly RE/MAX WHP - Houston, TX
Houston, Texas

Anne,

This reminds me of the saying/book .. everything I needed to learn, I learned in the 3rd grade! Nice blog.. :)

Jul 10, 2009 09:19 AM #8
Rainmaker
628,417
Mary Douglas
United Country Ponderosa Realty, Red Feather Lakes, Colorado - Red Feather Lakes, CO
REALTOR, Red Feather Lakes, Colorado

Hi Anne, It seems this list would be known, and common courtesies would always prevail.  But item number 2 seems to have escaped some agents lately.

Jul 10, 2009 12:07 PM #9
Ambassador
727,117
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

So simple - so overlooked.

Great reminders, and I try to do every one of these, and love it when I have a transaction with other Realtors who approach it the same way :o)

Cheers Anne !

Sheldon

Jul 10, 2009 04:33 PM #10
Rainmaker
545,096
Toula Rosebrock
Diane Turton, Realtors, Forked River, NJ - Lacey Township, NJ
Broker/Sales Associate, Realtor, Lacey Township,

ToulaRosebrock,com

Hi Anne:

It's so true...

Especially; Return phone calls promptly...It's so simple.  I do it and I expect the same in return...

When I have to call an agent, 2-3 times to get a return call, is ridiculous.

Jul 11, 2009 02:23 AM #11
Rainer
10,479
Angela Zuyus
Keller Williams Realty-Abilene - Abilene, TX

I think you hit the nail on the head!

Respect each other, none of us could do this on our own. We are all a team as agents in the same regions. There is no reason to bicker with the other agent. Together, as a team, we will all get alot more done and look so much more professional.

There is nothing worse than a good seller, good buyer, and arguing agents! What a deal killer!

Can't we all just answer the phone, respond promptly, or at all! And sell a house...

I know, let's all just get along!

Jul 12, 2009 03:59 PM #12
Rainer
61,444
Tara Jones- Atlanta
Reel Productions TV- Real Estate Video - Dacula, GA
GA

Great reminders, Anne!  Professionalism and attention to detail go a long way in the business sector partly because many other people aren't utilizes the practices.    

Jul 16, 2009 12:18 AM #13
Rainmaker
122,554
Jim Valentine
RE/MAX Realty Affiliates - Gardnerville, NV

Nice list - you could call them the Golden Rules of Real Estate.  It would be so simple if every agent would live by and practice the common courtesies you have listed.

Jul 16, 2009 11:46 PM #14
Rainer
28,523
Suma Kakani
Northern IL Realtor - Keller Williams Success Realty - Prairie View, IL

Excellent tips Anne. Hope all the agents can follow this and world is one beautiful place with professional realtors being very very respectful to other realtors and clients as well... oops ! I was day dreaming ;-)

Jul 30, 2009 04:13 AM #15
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