Where is Chase Home Retention Dept (Short Sale Dept)?

Real Estate Broker/Owner with Action Investments and Hawaii Pacific Realty BRE Lic# 01481898

Chase Short Sale Department (Home Retention)

I see that a fellow realtor is asking for the phone number for Chase's Short Sale Dept.  Are there different short sale departments because I thought all of the short sales would be handled by the same departments. I have 1-866-550-5705 as the Home Retention Dept.  They should do both Loan Modifications and Short Sales.  Another number I have is for FAX Third Party Authorizations 602-535-3866. 

Most Homeowners are not taking any action to resolve things.  This is unfortunate because in most cases, a short sale lender will settle the debt for less than what is owed and report the account "Paid in Full for less than the full balance". This is much less damaging than a foreclosure. The fact that you have found my website shows that you are taking Action to get information. Studies show that the most homeowners first contact a real estate professional, like myself to help.

To find out information about a Chase Home Mortgage or Home Equity Account, visit the Chase Help for Homeowners page or Chase Short Sale Frequently Asked Questions.  Chase also has Homeownership Centers in fact there is one in the San Fernando Valley on the corner of Nordhoff and Reseda Blvd. on the Southwest Corner. 9055 Reseda Blvd., Floor 2 Northridge, CA 91324.  Preferably, however you should work with a Real Estate Broker like myself who is experienced in handling short sale transactions.

Chase Short Sale Dept. Phone and Fax Numbers


Lender 1st or 2nd Phone Fax
Chase Short Sale Dept. First Mortgage 866-233-5320 866-220-4130
Chase Short Sale Dept. Second Mortgage 866-220-4130 866-277-1348
Chase Loan Modification Dept. Submission 866-550-5705 866-220-4130
Chase Loan Modification Dept. First Mortgage 866-700-0043 x3860820 866-282-5682
Chase Loan Modification Dept. Second Mortgage 866-307-8268 866-282-5682


Homeowners are going through a tremendous amount of difficulty and have qualifying hardships. My expertise is in transfering the burden so that homeowners can move on with their life while we work through this issue.  A Chase Short Sale can be useful for homeowners who owe more on their home than it is currently worth.  If so, Chase may accept less than the amount they are owed.  Plus, you can control the timing and terms under which you move.

Also, if you qualify under the Home Affordable Foreclosure Alternatives (HAFA) short sale program, when you sell your home you may receive financial assistance of $3,000 to help with relocation expenses.  If you do not meed HAFA eligibility, Chase may still consider a regular or traditional short sale.  Sellers who are willing to do a short sale bring a lot to the table since lender stand to loose more if the property goes back to them through the foreclosure process

Chase Mortgage Help Site Chase also has opened several locations for homeowner assistance including one in Glendale, CA. For information about Loan Modification and Home Buyers Looking for a Realtor, visit my site at www.jasonhector.com

Chase Short Sale Department Information (Home Retention)

Posted by

Jason Hector, Real Estate Broker, CA Dept of Real Estate Lic. #01481898
(818) 357-9658 Cell
(866) 791-3290 Fax
Broker--Action Investments
11630 Seminole Circle
Northridge, CA 91326
(800)-626-6469 Phone
(866)-791-3290 Fax


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California Loan Modifications, Short Sales, & REOs
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Jason Ian Hector

Real Estate Broker in California and Hawaii
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