- The six most important words in business: "I admit that I was wrong."
- The five most important words in business: "You did a great job."
- The four most important words in business: "What do you think?"
- The three most important words in business: "Could you please..."
- The two most important words in business: "Thank you."
- The one most important word in business: "We."
-Jay Conrad Levinson
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