Article On How To Leave Answering Machine Messages

Services for Real Estate Pros with Mojo Selling Solutions

Answering Machine Tips. Why Mojo Makes it Easy to Start Leaving Messages.

Back in the "old" days, leaving an answering machine message was cumbersome, repetitive, boring, slow, and did not yield enough positive results. Nothing could ruin your sales MOJO more than hitting the answering machine "speed bumps" ever other call.

Many agents do not believe in leaving messages. On the average, only about 5% of their answering machine messages ever get returned. So for every 100 people, 5 call back, and you may get one or two solid leads from it. But those leads were definitely earned. On the average, calling a lead, listening to their message, and then dropping yours, would take about one to one and a half minutes if not longer. So for those one to two leads, you spent one to two hours, said the same thing over and over 100 times, and you have lost a little of your sanity in the process. 

Top sales producers, however, understand that answering machines are par for the course. They also see the opportunity that prospecting a little deeper does gain more gold nuggets than other agents and brokers that are just taking the low hanging fruit.

Finally Mojo has leveled the playing field. Now you can leave quality messages without wasting your time, energy, or sanity. Leaving a message now is as easy as clicking a button, actually it IS clicking a button. Our program has the ability to pre-record your messages and as soon as you hear an answering machine pick up, all you do is click a button, no waiting for the Beep, and you are already off to the next call. And you can bank multiple messages for use in different calling stages.

Now here are some tips on how to leave that perfect message.  

•1.      Treat it like a radio commercial
Do you Remember that radio commercial from the local auto dealer you heard on your drive to work today? You may not be in the market for a car, but the pitch stayed with you. Many of the elements that work for radio commercials apply with answering machine messages. So think about what resonates with you from these ads when you compose your answering machine script.

•2.      K. I. S. S.  (Keep It Short & Simple)
The message you leave should not last more than 30 seconds. Get to the basic point of why you're calling. Some machines out there have a cutoff of 30 seconds. Nothing is worse than giving a great pitch and having the machine cut off you're contact numbers.  

•3.      Speak clearly and evenly
You want to make sure that your message is heard. And we all know that answering machines are not the most sophisticated recording devices out there. Make sure your message is clear and even. This may take a couple of tries before it's perfected, but once you get it right, you don't have to do again, ever.

•4.      Hit the "Hot Buttons"
Commercial writers know that every word counts. They also know that some words carry a lot more weight than others. The most effective ads use "hot button" words. "Free" and "affordable" are powerful words because they grab people's attention. But these "hot button" words may not apply to your particular business. You need to use the right words for your specific audience. Other examples are: Low Price, Quick, Easy, Guaranteed, and Trusted.

•5.      Offer the solution to their problem
Make sure to mention how you can be the solution to a problem that they have. It may not look like a problem on the outside, but you are calling because you have a solution to something in their life. A Real Estate Agent is solving their problem of buying or selling a home. An Insurance Agent is solving their problem of not having coverage or lowering high premium costs. A Mortgage Broker is solving their problem by getting them a mortgage or a better rate. Think of how you can solve their problem and incorporate it into your message.

•6.      "But Wait, There's More..."
You always want to leave them wanting more. It makes them want to call you to find out more information. Your message should tell basically what you can do for them, but if they want specifics, they will need to call. You may also want to tell them that they will receive a free gift when they call, such as a free home evaluation, or a free health insurance quote.

•7.      Put a Time Stamp on it.
You can also give them a sense of urgency by reinforcing that they need to get back to you in a short amount of time. By setting a deadline, they may feel more inclined to call if they feel that to offer wont stay on the table for long.

•8.      Double Up Your Contact Numbers
Your message should have your point of contact mentioned at least twice. If they are writing your number down, now they don't have to keep playing the message over and over to get your number.

•9.      Get up! Stand Up!
Standing up when you are leaving your message is old sales trick that works well. By Standing, it naturally gets your energy up. Therefore it will show in your message. The more enthusiastic you will sound.  And a good rule of thumb is that if you think you're pitch is too upbeat or "over the top", then you've probably got it just right.

•10. Write Down Your Message and Practice the Script
This one goes without saying, but I am mentioning it anyway. Write down your message and practice. Practice makes perfect, and you don't want to sound like you are reading a script. You want to own these words. The more you own the words, the more natural and conversational you will sound.

This may sound like a lot of information that you need to cram into a thirty second time frame but it can be done. Start timing your message before you record it. And once it's recorded, all you need to do is keep pressing the message button and cashing in on all the extra leads that start coming in!

-Jon Stroker, MOJO CSM

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Mojo Selling Solutions



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Susan Brown
Keller Williams NE, Kingwood Texas (Humble & Atascocita too) - Kingwood, TX

Good reminder on voice mail.  It is still an opportunity after all - and we need to take advantage of all those that come along.  Thanks!

Aug 04, 2009 02:43 AM #1
Valorie Stover, Realtor for Casta del Sol
Casta del Sol Real Estate / HomeSmart Everygreen Realty - Mission Viejo, CA
Mission Viejo,CA, Active Adult Community!

Jon, Thanks I feel that I always stumble when the message machine comes on. I'll try your suggestions

Aug 04, 2009 02:46 AM #2
Irene Tron
Valparaiso, IN

Great reminder that even a voice mail message is important. 

Aug 04, 2009 03:00 AM #3
Elizabeth Bolton
RE/MAX Destiny Real Estate Cambridge, MA - Cambridge, MA
Cambridge MA Realtor

Hi Jon ~ Lousy voicemail messages are a huge pet peeve for me for some of the reasons you mention.  #1 for me is people who don't leave content that moves the discussion along.  "Call me" doesn't cut it.  Tell me what you have to say.  And rushing through your phone number is hugely aggravating.  Thanks for this post!


Aug 04, 2009 03:04 AM #4
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Good list.

And also if there is a chance to listen back to/re-record the message, use it to fine tune your message.

Aug 04, 2009 03:16 AM #5
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

Interesting post -- and some good tips -- all the best.

Aug 04, 2009 04:23 PM #6
Bill Jamison

What script do you use for your callback message if more than one line picks up at once? #mojotripledialer

Dec 20, 2017 09:16 AM #7
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