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You Might Need A New REALTOR If....

By
Real Estate Broker/Owner with Crescent City Living LLC Licensed LA RE Commission

We are full time agents.  This is our job, our career, our livelihood, our chosen profession.  As we make our way through listing appointments, showings and phone calls, we sometimes run across those agents that make us say “What the…??” 

So in the interest of the public good (or maybe just to blow off a little steam), we conducted a poll of professional Realtors across the country, asking them to finish the statement “You might need a new REALTOR if…”.  Here are the responses we compiled during our completely unscientific survey.  These are all real life examples of why you need to do a little research before choosing your REALTOR.

You Might Need a New Agent If….

c166152_l Your agent doesn’t have a lockbox key to actually get you into the homes you want to seeThat’s OK, you don’t mind working your appointments around the schedules of the 12 different listing agents that have to meet you and let you into the houses while secretly rolling their eyes at your agent, do you? 

Your agent thinks using email is “high tech” or they only check it once a weekThat whole email thing is just a passing fad anyway, right?

Your agent doesn’t have a website or blog that provides you with good, local information about buying or selling a home.  See email explanation above.

Your current agent answers every single question with “I don’t know…”There is a reason they are wearing that giant name tag on their lapel.

Your agent doesn’t know how to fill out the standard real estate forms without asking for help…from the agent on the other side of the saleHowever, I’m sure that other agent has only your best interests at heart when advising them how to structure your counter offer.  You’ll be fine.  Really.

Your agent forgot to send your accepted contract to the lender or title company resulting in a delay of the closing.  What do you mean you already hired the movers?

Your agent doesn’t keep up on changing regulations and is surprised that they can’t do something the way  they’ve been doing it for years.  They are busy setting appointments with all of those listing agents...they can’t be expected to keep up with ALL of those changes, can they?

Woman taking photograph.There are no photos of your house online, or there is just that one of the frontTruly, your house looks great in that picture that was taken from their car…at dusk…in the rain.  Based on that one grainy shot, I’m sure the buyers will be beating a path to your door that is hidden behind the tree in it.

Your listing in the MLS is full of errors.  You mean you don’t actually have 6 bedrooms and a pool for $99,000?

You find yourself looking at kitchens when you can’t even afford a toaster.  But I’m sure it’s a ton of fun spending all of your spare time looking at beautiful homes that you can’t buy.  Didn't your mom tell you that disappointment builds character?

Your agent doesn’t own a fax machine, a camera or any of the other tools of the trade.  Fred Flintstone called and he wants his stone tablet back.

greeterYou are always calling other agents about properties because yours is busy.  Remember, their motto is “You Are Number 1 #184”

Your agent doesn’t answer their cell phone or only returns calls at specific times of day.  If 10 or 2 doesn’t work for you, there’s always tomorrow.  It wasn’t important, was it?

Your current agent has a “real” full time job and can only show you houses on their lunch hour and after work. Psst….this IS a real job.

You are emailing other agents asking if your agent’s behavior is normal.  Now that’s just scary.

Your old agent is now the WalMart greeter.  But they are still handing out business cards with that 15 year old glamour shot on them.

 

Thanks to Paul Slaybaugh, John MacArthur, Heather Rankin, Julie Branum, Ray Nellum, Kristina Cusick, Kristin Esparza, Melina Tomson, and Heather Goodwin for contributing to the list.  


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Kristin Moran
Owner - RE/MAX Access - KristinMoran@Remax.net - San Antonio, TX
San Antonio,TX - Real Estate - 210-313-7397

Great list Lisa.  Alot of the above drives me insane but sadly, not much can be done about it.  Sometimes, just the way it is!

Aug 07, 2009 02:33 PM
Steve Mattison
Canyon de Chelly National Mo, AZ
Vietnam Veteran

LOL, now that is just what I needed today, thanks!!!

Aug 07, 2009 02:34 PM
Erik Hitzelberger
RE/MAX Alliance - Louisville REALTOR-Luxury Homes - Louisville, KY
Louisville - Middletown Real Estate

LMAO Lisa.  I wanted to find an email that I received to C&P here, but couldn't come up with it.  It was an automated response I received from an agent when I inquired about showing instructions.  This gist was that he blocked all incoming messages in order to prevent spam.  If I wanted to email him, I needed to call first to get added to the list.  Of course, I was emailing because he didn't answer his phone.  We didn't see the home. 

Aug 07, 2009 03:22 PM
Jim Valentine
RE/MAX Realty Affiliates - Gardnerville, NV

Sad, but true - you describe many "professionals".  Thanks for the reality.

Aug 07, 2009 04:24 PM
Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker

Hi Kristin :)

Steve, glad I could help!

Erik, doesn't it just amaze you?  I responded to an email from an agent once and my response was blocked from delivery until I signed up and was "approved" to send them email.  Huh?  Yeah, I bet a lot of potential clients are doing that.

Aug 07, 2009 04:25 PM
Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker

Jim, if it has to be real, let's at least have a little fun with it :)  Anything to add to the list?

Aug 07, 2009 04:27 PM
Tara Wolfe Salas
Exit Realty NE Houston - Kingwood, TX
TXREOS4U

Agents that don't use showing services, but don't answer their phones. Or even better only put an office number so all appts have to be made Mon-Fri, 9-5.

Aug 07, 2009 06:40 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Lisa, I flagged this, it was wonderful---and unfortunately very true.  I wonder why there are "no photos available" on the MLS and very little information.  Your entire list is wonderful, it deserves a feature.

Aug 07, 2009 09:59 PM
Deborah Wilson
Hackenberg Realty Group - Canton, OH
Stark County OH Real Estate

Lisa, I loved this post. You hit it right on the head.  I hate it when the agent is slow to call back and only has a office number listed. What's up with that?   Are they that busy?

Ps: I love the look of your website.  

Deborah

Aug 08, 2009 01:07 AM
Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker

Tara, we don't use showing services here in NOLA, so we are completely dependent on listing agents to answer their phone/response to email/voice mail.  When they don't, they are doing their clients a huge disservice.  With so much inventory, it's way to easy for a buyer to say "next!" and move along.

Carole, thank you!  Just trying to have a little fun ;)

Deborah, do you think it's that pesky "real" job that keeps them from answering?   Thanks for the compliments on my site!

Aug 08, 2009 04:14 AM
Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy

Fax Machine?  How about tablet PC with writing support to sign the docs and email without making paper? 

 

;^ )

Aug 11, 2009 02:06 PM
Amy Jones
Amy Jones Photo - Mandeville, LA
(licensed in LA)

How about the agents who attempt to cover their mistakes by blaming the "new contracts". The ones that are stuck in 2005... When I am away from my family & working crazy long hours, this sure does feel like a "Real Job" to me! 

Thanks for the post. The Blowing Off Steam posts are always emtertaining~ and close to home.

Aug 12, 2009 05:33 AM
Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker

Lane, you are living in a dream world!!  LOL!

Amy, ha ha!  Yeah, those "new" contracts are still tripping them up well over a year later. 

Aug 13, 2009 07:02 AM