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SO WHY IS GOOD FOLLOW UP HARD TO FIND?

By
Services for Real Estate Pros with tcDocs

Eggtimer

So why is good follow up hard to find?  How many times have you met someone and have meant to follow up with them, but for one reason or another the days go by and you have not been in contact.  Weeks go by and then you feel that too much time has lapsed for them to even remember you.

Do not fear you are not alone.  Only a small percentage of people actually follow up, so if you want to stand out just send a quick note and you will be miles ahead of the crowd.

Here's some ways to help you get noticed:

  • Add the new contact's information to your database immediately
  • Email or send a note within 12 to 24 hours
  • Remind them of something that you spoke about i.e. hobby/shared interest
  • If you casually made arrangements to meet again let them know you are going to call and set a firm date
  • If you did agree to meet for coffee/lunch etc then reconfirm the time and date
  • Hand written notes addressed to them personally always get opened (see my post "7 Tips for Writing Thank You Notes")
  • If you see an interesting article that you know they would find of interest then clip it out and send it to them.  It lets them know you are thinking of them
  • Always focus on what you can do for them
  • Set a reminder to follow up either by phone or email within a month after the initial follow up
  • Do not forget to thank the person who may have introduced or referred you to this new contact.  Let them know how things went and how much you appreciate their help

 Following up is the key to your success, so make it automatic and make it a habit.

Remember your Online Real Estate Assistant is an integral member of your Team and is committed to helpiPuzzlehandng you to grow your business!

Comments(18)

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Donna Harris
Donna Homes, powered by JPAR - TexasRealEstateMediationServices.com - Austin, TX
Realtor,Mediator,Ombudsman,Property Tax Arbitrator

I have automated follow up with different drip campaigns so all my people are touched even if I don't want to touch them myself.

Aug 10, 2009 01:00 PM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Omigosh -- I need to stop my 'speed reading' the blog title posts.  I thought you wrote: Why is a good fellow hard to find?

;-)

Aug 10, 2009 01:07 PM
Richard Dolbeare
Inactive - Wailuku, HI
Living the Hawaii Lifestyle

I think those reminders are key or it just never gets done.

LOL Carla.  You should have much better partner selection there in Portland than I have here on my little island.

Aug 10, 2009 01:12 PM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Funny Carla, very funny!  They say our eyes connect the dots, we don't even have to see all the letters...

Sharon, these are very good tips.  I manage to send some and forget others.  I will try to concentrate!

Aug 10, 2009 01:18 PM
Sharon Senger
tcDocs - Seattle, WA
Licensed Transaction Coordinator

Thank you everyone for your comments.

Carla, so sorry hope you were not too disappointed LOL

Best wishes

Sharon

Aug 11, 2009 02:28 AM
Al & Peggy Cunningham, Brokers
RE/MAX West Realty Inc., Brokerage - Brampton, ON
Our Family Wants To Help Your Family!

Hi Sharon, great tips. I still have to learn to act on my reminders though LOL! Carla, was so funny! -Peggy

Aug 11, 2009 01:00 PM
Sharon Senger
tcDocs - Seattle, WA
Licensed Transaction Coordinator

Hi Peggy,

I know maybe I should think of renaming my blog LOL

Sharon

Aug 11, 2009 01:08 PM
Sandy Shores FL Realtor®, Melbourne Real Estate
M & M Realty of Brevard Inc. - Melbourne, FL
Brevard County Real Estate, Florida's Space Coast

Sharon, Great post and great reminders!  It's so important to follow up with people, especially in our business.  Real estate depends on it!

Aug 13, 2009 03:16 AM
Sharon Senger
tcDocs - Seattle, WA
Licensed Transaction Coordinator

Hi Sandy,

Thank you for taking the time to read and comment on my blog really appreciate it.

Best wishes

Sharon

Aug 13, 2009 01:20 PM
Jayne Vaughan
Re/Max Home Team - Clarks Summit, PA
ABR,SRS,CNE

Sharon

Words of wisdom for all of us.  So many times life gets in the way and the days get away from us.

Thanks for your post.

Aug 13, 2009 01:30 PM
Sharon Senger
tcDocs - Seattle, WA
Licensed Transaction Coordinator

Jayne,

I couldn't agree more life sometimes has away of taking over :)

Sharon

Aug 13, 2009 01:39 PM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

I just got a database management tools and am hoping that will help me with my follow up skills.  I have a feeling it is more "too much to do, too little time" rather than organization!  Thanks for tips!

Aug 13, 2009 01:57 PM
Sharon Senger
tcDocs - Seattle, WA
Licensed Transaction Coordinator

Hi Renee,

Thanks for the comment and hope the database helps with the follow up :) 

Sharon

Aug 13, 2009 02:07 PM
Mary Douglas
United Country Ponderosa Realty, Red Feather Lakes, Colorado - Red Feather Lakes, CO
REALTOR, Red Feather Lakes, Colorado

Hi Sharon, I agree with you - the hand written note is not used very much anymore, and they are so fun to receive - they make you feel special! Great post about following up - thanks.

Aug 14, 2009 02:30 PM
Sharon Senger
tcDocs - Seattle, WA
Licensed Transaction Coordinator

Mary,

Thank you so much for dropping by and leaving your thoughts.

Sharon

Aug 15, 2009 03:11 AM
Sharon Senger
tcDocs - Seattle, WA
Licensed Transaction Coordinator

Hi Irene,

No worry it is never too late to start :)

Best wishes

Sharon

Aug 18, 2009 01:52 AM
Donna Yates
BHGRE - Metro Brokers - Blue Ridge, GA
Blue Ridge Mountains

Sharon:  I totally agree and not only follow up but responding quickly too.  I can't tell you how many clients I've gotten by responding quickly and have had clients tell me that.

Oct 11, 2009 01:21 AM
Sharon Senger
tcDocs - Seattle, WA
Licensed Transaction Coordinator

Donna,

Clients will appreciate the follow up and you are much more likely to received their business if they know that you will respond.

Thank you for dropping by and commenting.

Best wishes

Sharon

Oct 11, 2009 12:54 PM