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How Accurate Are Zillow's Zestimates?

By
Real Estate Agent with RE/MAX Commonwealth

It just so happens I wrote a bit yesterday about a Zillow poll that ranked Richmond, Virginia as the 7th best place in the United States to buy a home.  And in that post, I alluded to the fact that I typically disdain Zillow data because I have found it to be ridiculously inaccurate in certain sub-markets, and especially with historic properties.  Here's a blog post I wrote on the topic back in March 2009, "The Zillow Rant OR Why Zillow Zucks."

Well, d*mned if an e-mail from Zillow didn't turn up in my e-mail inbox today.  The e-mail header is "How Accurate Are Zillow's Zestimates?"  Then, within the e-mail there is a whole bunch of different information to dig through, including videos, website information, charts, etc.

I wish I could figure out how to attach the entire e-mail, but that's beyond my technological skill set.  I'll settle right now for attaching a link to the web page within the Zillow site titled "Data Coverage and Zestimate Accuracy."  I'm going to take a little time to play around with the information and see what I can see, but in light of yesterday's post, I wanted to share it sooner rather than later.

So, more on this will come later, but here's some basic information.  If you click on "States and Counties," and then "Virginia" and then finally get to the specific data on the City of Richmond's Zestimate accuracy, what you find is only 61% of the Zestimates are within 20% of the ultimate sales price of properties.  I think that's a pretty cruddy record.  And this accuracy data includes those areas, such as subdivisions, where the Zestimate tends to be more accurate.  In other words, I bet in certain City sub-markets, the Zestimate isn't even within 20% of the sales price anywhere NEAR 61% of the time.

But again, more on this topic later.  Lord knows, websites like Zillow and Trulia are not going away anytime soon.  So we're all going to have to learn to play nice together.  As much as I'd like to take all my toys and go home.

Kathy Opatka
RE/MAX CROSSROADS - Ocean City, MD
Serving Ocean City, MD, & The Delaware Beaches

Melissa,

Are you sure we can't just take our toys and go home?  However, I received the same email from Zillow yesterday.  I think they are trying to get the REALTORS to be more on their side!  Not going to happen!

Kathy Opatka

Aug 14, 2009 04:15 AM
Charles Stallions
Charles Stallions Real Estate Services - Pensacola, FL
850-476-4494 - Pensacola, Pace or Gulf Breeze, Fl.

Imagine being 20% off and having to explain that price to a client. I would be curious if that is 20% over or under. I am betting over hence FSBO pricing there home so far off.

Aug 14, 2009 04:24 AM
Carolyn Shipp
Source 1 Real Estate - Mineral Wells, TX
Mineral Wells Texas Real Estate

Luckily we don't have many people who use Zillow around here.  Good thing too.  It isn't accurate at all.  We just sold a building here for $315,000 and the "Zestimate" was $228,000.00.  How crazy is that!  A couple of addresses that I input they couldn't find at all.  I just don't believe that there should be a way for the people to get these "averages" as a majority of time, no matter which site you visit the estimate is either not available or not accurate.

Aug 15, 2009 01:07 AM
Brian Griffis
Realty Choice - Springfield, MO

Maybe their estimates will get better in the future.  We could help too by making more information available through our local board websites.  Many times those websites don't help home buyers much either.

Aug 15, 2009 04:23 AM
Mike Hogan
The Hogan Group at Keller Williams Realty - Mechanicsville, VA
MBA

Melissa- I got that email too and kept scratching my head as I went through it. Ugh...

Aug 17, 2009 11:54 AM
Anonymous
Realtors in Richmond VA

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Sep 26, 2011 08:35 PM
#6
Anonymous
Homes for Sale Glen Allen VA

Hello everyone....

This is good stuff about real estate keep posting more in future i have really started liking the post. 

Nov 09, 2011 10:48 PM
#7
Anonymous
Bill

Zestimate are a huge wast of money by Zillow. They are extreemly inaccurate and do serious harm to sellers and buyers. In my area, all they do is access prublic records which are very inaccurate. They used a 35 year old "cracker box" on a .17 acre lot to comp my 14 year old home on .62 acres with two garages and award winning landscaping. Based on this comp, the lowered the Zestimate on my home. 

If the took the money they are spending on Zestimates and did it right, they would provide a useful service.

I am amazed that they are not getting sued daily.

May 30, 2012 04:01 AM
#8