Today in St Louis - June 11, 2007

Real Estate Agent with Platinum Realty 1999090686

I was reading the latest issue of the Missouri Realtor Magazine.  It contained a number of items I feel are important to remember.  Regarding customer service: "Once you've spent time and money promoting your company/business, don't let poor customer service undo all your hard work.  Remember, happy customers tell ten other people, unhappy ones tell twenty."

Another tip is adapted from John R. Graham's 8 Timely tips:  How to Grow Your Business,  "Use the magic word 'sure' every chance you get.  When a customer asks, 'Do you think you can help me with (fill in the blank)?' there's only on answer:  'Sure.'  Customers find the word 'sure' so reassuring that you should practice sayiing it until it becomes automatic."  Makes sense.

I finished mulching the flower beds on Saturday evening.  It took five truckloads of mulch to do all the beds.  Now, all I have to do is water for the rest of the summer ( I might Miracle Grow the plants a few times).  I need to mow the yard and then I will take some pics of the garden to share...




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Tim Tanz

St Louis Real Estate
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