I was reading the latest issue of the Missouri Realtor Magazine. It contained a number of items I feel are important to remember. Regarding customer service: "Once you've spent time and money promoting your company/business, don't let poor customer service undo all your hard work. Remember, happy customers tell ten other people, unhappy ones tell twenty."
Another tip is adapted from John R. Graham's 8 Timely tips: How to Grow Your Business, http://www.grahamcomm.com/. "Use the magic word 'sure' every chance you get. When a customer asks, 'Do you think you can help me with (fill in the blank)?' there's only on answer: 'Sure.' Customers find the word 'sure' so reassuring that you should practice sayiing it until it becomes automatic." Makes sense.
I finished mulching the flower beds on Saturday evening. It took five truckloads of mulch to do all the beds. Now, all I have to do is water for the rest of the summer ( I might Miracle Grow the plants a few times). I need to mow the yard and then I will take some pics of the garden to share...
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