Is it being "used and abused"?

By
Real Estate Agent with Coldwell Banker Conroy, Marable & Holleman

During this down economy I find myself going above and beyond more then usual.  I love to go the extra mile for people when it comes to helping them find a home.  The problem I am having is the bad apples that don't seem to appreciate what I do.  I am by nomeans sniveling about this.  Actually I am, a little.  I don't need to show rental property but I do, I don't need to drop everything, change my schedule, and show houses without an appointment, but I do.  The thanks I get for this?  Lately none.  Not even a phone call.  Well I am about to just say "I used to help people in that way".  Our should I just turn the old cheek and drive on?  Persistence and patience may be the magic words here, I don't know.  What are your thoughts on this Active Rain? 

Comments (8)

Jon Budish
Resident Realty - Fort Collins, CO

I think what you are experiencing is a reflection of the state of our society in general. I makes it even more satisfying when a client does show appreciation. 

Aug 27, 2009 04:12 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Jim: I hear you! I recently said No to one of those people who I have been helping since January 2009. For me it is a choice … and willingness to let go of those people … and free myself to be available for those who do get it and who do appreciate it. When I shift my focus I feel better about the situation … and myself. I choose not to change who I am and simply make different choices about who I serve. It’s magical what happens. Try it! It’s okay to tell someone you are not available and schedule an appointment with them! No where is it written that we are supposed to drop what we are doing … in fact, I believe that works against us because its creates a situation where the tail is wagging the dog.

Aug 27, 2009 04:14 AM
Jim Smouse
Coldwell Banker Conroy, Marable & Holleman - Clarksville, TN
ABR

Unfortunately true Jon, Thank you.

Kathleen,   "Tail wagging the dog" I will take that with me on my decision making!  I guess all others don't need to be punished for the unappreciated!

Aug 27, 2009 04:34 AM
John Rakoci
Eagle Realty - North Myrtle Beach, SC
North Myrtle Beach Coastal Carolinas

By doing those things you are indicating you are a servant, not a professional. You are indicating you are so hungry you will do anything they wish. The practice curtails respect for you, your time, your expertise, and your family. The process is about the client but without mutual respect they will look for you to wash their windows next. Their is a line and if they are permitted to cross they will trod it into obliteration. Hold your head up and let them know you will work for them but not be a slave.

Aug 27, 2009 04:35 AM
Sandra Bailey
United Country Real Estate So. Utah - Beaver, UT

Advice I have received from other Realtors and Brokers that have been in the business is this: "Don't jump for anyone unless they show you the money". I know it sounds kind of cruel, but I have been burned before too. I showed this couple who drove a nice car around for about 3 months. Finally, they told me that they were having some major credit problems and turns out all of a sudden they couldn't buy an ice cream cone. The next time they called me, I had to put my foot down and tell them that they needed to work on their credit and speak to a lender. When they were ready, give me a call and I'd be happy to work with them. Then there are those who you supply information to in hopes they will work with you only to find out the next day that they have chosen to work with someone else, but thanks for the info! Ha Ha Ha! It's the in's and outs of any business. Good luck to you Jim, chin up - not all clients are this way - but it only takes a few to ruin your day :)

Aug 27, 2009 04:48 AM
Roland Woodworth
eXp Realty - Clarksville, TN
eXp Realty

Jim: Does your doctor stop what he is doing to allow you into his office just because you call or walk in the door ?  I don't think so, they want to schedule an appointment for you. We need to do the same in Real Estate.   Yes, some want instant attention as they are sitting in front of the home right now... Question.... Are they even approved to buy this home or any home ?

Aug 27, 2009 09:38 AM
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic

State of the economy we are in. I will met someone at a home to feel them out but before we see another they have to go to a lender known to me first.

Aug 29, 2009 07:40 AM
Mary Strang
Viroqua, WI

IMO:  Until the day comes that agents are taught to not be a pop tart buyer's will continue to believe the are entitled too instant service on demand. With the way it is if agents could clone themselves many would work even harder, longer and dumber. I also agree this year it has been a year of really rude buyers and sellers like none I have seen before.

Aug 29, 2009 10:49 AM