Buyers Agent Accidentally leaves Phone On - OOPS!

Real Estate Agent with RE/MAX Compass, formerly RE/MAX WHP 0524642

I was negotiating a deal with a buyers agent for repairs recently. She had asked for $5,500 in lieu of all repairs. I always LOVE when a buyers agent pulls a number out of their fanny without a professional bid. I quickly said.. where did you guys come up with that number? The buyers agent who I'll refer to as Trina says...

"my buyers felt it was adequate compensation."


Adequate compensation? What? This isn't a lawsuit and your buyers weren't injured in a car wreck goshdangit! Get with the program sister! Get a handyman, a roofer, or somebody that KNOWS what they are talking about!

I didn't say that, but I was thinking I should. Instead I said.. We'll need a professional quote prior to negotiating any repairs. I had already known by personal experience that their quote was at least $2,000 higher than it should of been. Being a bad bullshi**er has a funny way of creeping up on you when you least expect it. After we hung up the buyers agent called back from her bat phone. I answered to NOISE.

This is what I could hear.

"well XXXX sounds like we ain't gettin $5,500. If we get $3,000 would you all be okay with that?"


BUYER: "If we can get $2,000.00 we'll take it!"

At first I was pissed, but then It hit me. The real estate God's didn't appreciate their inflated requests. The buyers would not be getting what they asked for. I called the sellers and suggested a $1,000.00 repair allowance TAKE IT OR LEAVE IT. The sellers agreed and you guessed it.. SO DID THE BUYERS!

The moral of the story? Get your bids right, & don't BS people with inflated quotes, otherwise your purse just might make the call for you!

Posted by


Greg Nino
, Houston area Realtor®.
Helping residential buyers, sellers and tenants 7 days a week.
Available @ 832-298-8555 

RE/MAX Compass (Formerly RE/MAX WHP)




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Erik Hitzelberger
RE/MAX Alliance - Louisville REALTOR-Luxury Homes - Louisville, KY
Louisville - Middletown Real Estate

Karma exists!  I received a butt call today, but all I got was road noise.  I'll have to be stay on high alert for agents giving my clients thousands.  Nice one. 

Aug 27, 2009 02:44 PM #24
Amanda Evans
DFW Living - Fort Worth, TX
Real Estate Broker - Fort Worth Texas

Being an Amanda, I get the butt dials a lot and have somehow managed to dial Jason Crouch at least twice in the last year!  (I was singing too!)

As far as the repair number is concerned, I think it's a good idea for the seller to have the house inspected prior to the listing and for any repairs that they won't be taking care of, gather bids ahead of time and price accordingly.  When the buyer comes along for a price reduction, the seller is armed with the right information. 

I beleve the best decisions are informed ones!

Aug 27, 2009 03:20 PM #25
Cristal Drake
Prudential California Realty - Fullerton, CA
Realtor - Fullerton Real Estate

I love Karma! It is my favorite!!!!! Great story!

Aug 27, 2009 06:00 PM #26
Don Rogers
Keller Williams Realty Chesterfield - O'Fallon, MO
Realtor, Broker, CDPE, GRI, OnullFallon MO & St Charles County MO homes

Great story sir and one that bears repeating.  I wonder if they had of made it more on the line of $4,993.62 would you have bought the request?  :-))

Aug 27, 2009 11:57 PM #27
Ian Niquette
Square One Home Inspection - Markesan, WI

Karma, it is a beautiful thing. Just goes to show you, they should have had some estimates done instead of just trying to get greedy. Makes me laugh.

Aug 28, 2009 01:09 AM #28
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Area Real Estate

Negotiating 101 - Make sure the bat phone is off when you discuss your strategy.  Check, I got it!  Trina's using up her precious minutes being a twit!

Aug 28, 2009 02:32 AM #29
Terry Miller
Miller Homes Group - Tyler, TX
Miller Homes Group and Tyler Apartment Locator

Happens all to often. It amazes me that some agents don't think you can call a contracter.

Aug 28, 2009 06:04 AM #30
Gabrielle Kamahele Rhind
KGC Properties LLC, Tucson Property Management & Real Estate - Tucson, AZ

HELLO GREG!  I would love to see "Trina's" face if she ever stumbled upon this post! -- Gabrielle

Aug 28, 2009 06:53 AM #31
Kathleen Cooper
Kathleen Cooper, Sposato Realty Group - Worcester, MA
Sposato Realty Group - Broker Owner

ROFL Greg!  That'll teach "Trina" to use her phone's lock button from now on!  Or so I hope...LOL



Aug 28, 2009 12:35 PM #32
Cameron Wilson
Labrum Real Estate - Murrieta, CA
The Short Guy - Murrieta,Temecula,Menifee Californ

Gotta love it when the Butt Calls come in and I'm with you Greg on having a qualified written bid when money for repairs are requested.

Aug 28, 2009 01:58 PM #33
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

ROFL...I had this happen recently but in reverse...the buyer asked for a credit for something and I knew from getting repair estimates before putting the house on the market it was something that was gong to be difficult and expensive to replace.  LOL  I was very happy to see that very low repair credit come your homework, folks!

Aug 29, 2009 05:42 AM #34
John Cannata
214-728-0449 - Frisco, TX
Texas Home Mortgage - Purchase or Refinance

Sometimes when you least expect it, someone throws you a bone. Getting an accurate bid is very important. There is no arguing over a valid bid.

Aug 29, 2009 03:20 PM #35
Betina Foreman
WJK Realty - Austin, TX
Realtor, C.N.E., with WJK REALTY

Sometimes my purse has made phone calls on my behalf. I have not noticed it som much since I got the touchscreen phone.

Aug 30, 2009 06:35 AM #36
Betina Foreman
WJK Realty - Austin, TX
Realtor, C.N.E., with WJK REALTY

Oh yes, I totally agree you have to have a realistic figure to work with. Since my background is construction it really helps, as I can estimate the costs on some things and I have a Rolodex full of numbers of subcontractors I trust.

Aug 30, 2009 06:36 AM #37
Greg Nino
RE/MAX Compass, formerly RE/MAX WHP - Houston, TX
Houston, Texas

Betina - Exactly! What the hell are these people thinking when they "negotiate!!"

Sep 01, 2009 03:52 AM #38
Greg Nino
RE/MAX Compass, formerly RE/MAX WHP - Houston, TX
Houston, Texas

Gabrielle - where the heck have you been??

Sep 01, 2009 03:53 AM #39
Angelia Garcia
Pure Realtors - Dallas, TX

I have a flip phone so never will happen by me.  I have received calls from friends or family members like that.  Nothing juicy though.

Sep 01, 2009 12:56 PM #40
494,722 ~ Dallas Real Estate Agent Top Team
Dallas Houses for Rent Dallas Apartment Rentals - Dallas, TX

Greg, I only laugh when professional don't know the trade much less expense of items.  I remind buyer agent I am a real estate investor who does my own contracting if their contractor is charging them XYZ WOW happy to work for buyer with $500 savings... gets them to zip it ! Have a great weekend

Sep 03, 2009 10:07 AM #41
Kelli~Rhyanne Bartley
Keller Williams Realty Mid~Willamette - Corvallis, OR

LOL!! I keep my phone locked and Always get quotes!!

Sep 07, 2009 02:31 AM #42
Becky Johnston, GRI, CNE, ePro
Golden, CO

Wow, that is a funny story.  Why would an agent just quote an amount without knowing the true cost? 

Though this accidental redial has never happened to me on a real estate deal. I was always calling friends and family with my blackberry and my bottom, until the blackberry flip phone came out.  I love this phone!    

Nov 08, 2009 04:09 AM #43
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Greg Nino

Houston, Texas
Providing Real Estate Advice 7 days a week!
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