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Another reason I don't like doing Open Houses!

By
Real Estate Agent with Exit Realty Tri-County

It's a question we get from most sellers, "Can we do an open house?"  I cringe everytime I am asked open housethat.  I do not care for Open Houses and just finished reading another news article out of North Carolina in which a Realtor sitting at a Model Home was raped at knife point.  Our world is in such array today that I just refuse to put myself in that type of situation.  This Realtor is lucky to be alive...the rapist could have killed her and just walked out of the home, unnoticed. 

I know there are steps to be taken, check driver's license, have them sign in, blah, blah, blah, even with that...they could lie, still hurt and kill you, and at that point who cares if you have some information on a piece of paper that could possibly be false anyway.  I think a Broker's Open is fine and even an Open House if you can arrange to have more than one or two agents there at all times.  There also needs to be in place a more secure type of questionaire.  How can we monitor who is coming in and out?  Could we use some type of quick background check to inform us what kind of person is entering the home?  I know it seems like a lot and most consumers would not want to subject themselves to what would seem like harrasment to just look at a home, but, if people would think about the lives it could possibly save, could they take the extra pre-cautions for the safety of us agents?

Open houses also allow for strangers to come into the home and check for expensive art, jewelry, security systems, and areas that could be easily accessible.  Maybe there's a back door that they notice has a flimsy lock that they could pick easily.  Burglars and rapists look for easy targets and what's easier than walking in a home and seeing the complete layout and knowing the family works during the day and goes out of town on the weekends. 

I try my hardest to appease my sellers, If they insist on doing an open house, I will try to arrange something that will work for all of us.  I do explain my feelings on open houses and have been lucky enough that most sellers understand and do not insist.  Usually, they have not even thought of these negative scenarios and are grateful that I did not agree to just leave their home wide open to intruders of any kind.

It's not that I don't think Open Houses are a great way to let consumers walk in and fall in love with a home, but, there is just not enough safety precautions in place.  My children probably worry enough with their family members in law enforcement, waiting for the day, someone won't come home, I do not want them to be concerned that their mother who sells houses for a living, has a dangerous job and might not come home either.

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Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

I edit 'cause I love!!

You wrote: Our world is in such array

You meant disarray.  Array means "in order, decorative." 

But, I hear you on Open Houses.  Never did like 'em.  If I were the sellers I would want a LICENSED agent bringing people in to my home, under the lock box key so I know who let them in!!

Sep 07, 2009 05:24 AM
C Tann-Starr
Tann Starr & Associates, Inc. - Palm Bay, FL

Featured @ Club Chaos

Sep 07, 2009 05:25 AM
Tina Allen
Exit Realty Tri-County - Mount Dora, FL

Carla-  Woops!  Normally, I am pretty good at checking myself....and others (that stuff bothers me), can't believe I did that.  Thanks for pointing it out.

C Tann-Starr-   Wow!  thanks for that :)

Sep 07, 2009 05:27 AM
C Tann-Starr
Tann Starr & Associates, Inc. - Palm Bay, FL

It's getting a bit more dangerous. I had a recent request to show a vacant new construction at an odd hour because the person kept insisting that they worked 12 hour shifts and could only see it between 7-7:30  AM. I loaded two of my guns and had a school safety officer who worked in the area wait across the street in a car for me. The showing went okay but I really hated going down into the basement with this guy. The electricity was off and it was dark. Who wants to show a home with your hand on a gun in your pocket? I don't... I vowed I would ignore anyone who couldn't view between 10-8 (regular office hours).  If a crime is going to happen it can happen 24 hours a day so be careful people. You have no idea who is coming after you, when and why. That's why I have friends I give my schedule to and they give me theirs. We check on each other all the time, criss cross and meet up in the streets. We wait outside for each other between appointments as well.

There are a couple of people in my office who make me laugh because when it comes to going into certain areas they always want me to do ride alongs (LOL). I usually joke "with or without backup?" They always want the backup (LOL). I'm starting to feel like a hired gun. Seriously (ROTFL). ;-)

Sep 07, 2009 05:37 AM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Tina...We have to tell seller this was an old way of doing things, the virtual tours, and Internet marketing is such a superior way of getting the word (and pictures) out an open house is just an invitation for unqualified strangers to dirty your rugs. I don't care for them, and wouldn't do them unless it's new construction and it's a model unit for many...many more to be built.

Sep 07, 2009 05:57 AM
Terrie Leighton
Ferrari-Lund Real Estate - Reno, NV
Reno Real Estate Agent ~ Selling Homes in Reno

I think being honest and upfront with your sellers will help them understand why you prefer not hold an open house! Your points are completely valid I agree with them. Here in Reno have have a couple who is terrorizing agents who hold open house recently,  they have not be caught yet. Unfortunately I think they have just moved on to another city!

Sep 07, 2009 08:07 AM
Liz Loadholt
Liz Loadholt- AgentOwned Realty- Covering SC - Mount Pleasant, SC
Realtor--Broker-in-charge - Trainer--Relocation Director Covering SC

Tina --- you make a very good point about the safety in Open Houses --- thanks for sharing that.

Mama Liz

Sep 07, 2009 08:23 AM
Coleen DeGroff
Coldwell Banker M.M. Parrish Realtors - Gainesville, FL
Haile Plantation Real Estate - Gainesville FL

Tina,

I don't like doing open houses either.  I feel like a sitting duck.  The only time I think they are of any value at all is a) as broker opens and b) as an all-out community blitz when the homes are relatively close together and they are held open at the same time.  The only kind I've ever had any success with in terms of selling homes is with Broker Opens....though it does get expensive trying to keep the realtors fed! :)

Sep 07, 2009 08:41 AM
Nick T Pappas
Assoc. Broker ABR, CRS, SFR, e-Pro, @Homes Realty Group, Broker/Providence Property Mgmnt, LLC Huntsville AL - Huntsville, AL
Madison & Huntsville Alabama Real Estate Resource

Not always practical, I like the idea of having two agents at an Open House.  A woman especially benefits from have someone else there but all agents benefit on those occasions when more than one couple and kids etc. show up at the same time to view a house.  Stay safe!!

Sep 07, 2009 09:49 AM
Marcia Hawken
WILLIAM RAVEIS - Naples, FL
Naples Luxury Specialist

I tell my sellers that agents sell homes not open houses.  I make sure I have a great virtual tour and lots of photos.  I get the word out to local agents and make it very easy to preview my listing. Most buyers go on line to look at homes, making open houses more and more irrelevant. Thanks for the great post.

Sep 07, 2009 10:47 PM
Doug Patterson
Park Place Real Estate, Broker-In-Charge - Winston-Salem, NC
CRS, ABR, Broker-In-Charge

Tina, I agree with your reasoning...totally!!   I usually invite another agent and have invited a personal friend...to monitor the house.   Since they are not "agents" they are free to be walking around most anywhere without being "on the spot" for questions.  I introduce them to visitors that way.  Other than that, I hate doing them...
 

I agree that if you have a great virtual tour and lots of "beautiful photos"...an open house really doesn't help unless you fill up the house with people you know...other agents, etc.

The "dark basement" response you received ...made me feel scared just thinking about it....

Sep 08, 2009 12:21 AM
Carra Riley & Declan Kenyon
Brokers Guild Cherry Creek Ltd - Westminster, CO
Helping people Transition at all ages!

Tina,

This is something we should have been talking about a long time ago! We have signs pointing from busy streets into homes where we are alone!  We advertise I am here alone come and get me. 

In 30 years of open houses I had a bad experience.. only once but a family came in to the house... 3 kids and parents, looking like they just came out of a department store with new Sunday clothes on and it was Saturday... First red flag... 2nd red flag... Tell me what you are looking for... 4 bedrooms and we have cash... address please... apartment mmmm name Smith.. now right there.. it was waddling, it was quacking, it was a duck!  I knew something was wrong when I asked is the school important?  What school do you want the eight grade twin girls to go to... The parents didn't answer.. the kids did tell me the school.. my mind registered the school and how the girls looked.. how many twins could be at that school.. note to self... Well long story short.. they split up and went in different directions and there was only one of me... I was worried about the collectibles in the house.. and nothing gone after they left.  I closed up went to Home Depot to buy some flowers to plant the next day.. and NO WALLET... bummer.. I had left my purse out as I was working on things and when the split up someone took my wallet.  I immediately called my husband and he called the credit card companies. The "buyers" had gone to a candy store and a Disney store first... the kids were a set up and that was the pay off.. then they went to a video store where one of the credit cards was canceled and they used another.. I canceled the atm card but not before they got $2,500.  Being the detective I am.. I said I know the school those twin girls go to... I can identify them... I also called the video store told them the time of the charge and YES, they had the video of the time the card was switched... when I went to the police and the bank.. they were not going after something under $5,000.. the bank didn't even care..  they canceled the wrong card. go figure... so from then on.. I took back up.. no open houses ALONE or showings to meet someone at a house... just the new rules! 

Thanks for bringing this up!  Mabye on a menu of services Open Houses have a Security charge and then just hire someone to be there.. could work?  More mess in the Cosmic Cow Pie.

Sep 09, 2009 03:12 AM
Christine McInerney
Great Life RE - Knoxville, TN
The McInerney Team, Knoxville TN Homes For Sale

I am not a fan of open houses either- the sellers who watch too much HGTV get it in their head that this will sell the home- the open houses on the TV shows don't even sell them.

We never do open houses if both Jennifer and I can not both be there- safety in numbers.  However, 2 people are not match for someone with a weapon.

 

Sep 09, 2009 03:08 PM
Dean Curtis
Coldwell Banker Kittitas Valley Realty - Ellensburg, WA

Tina,  I certainly understand how you feel and you should follow your instincts.  I have had some success using open houses to generate business.  In this recent business cycle there is some value to going back to time tested tools like open houses.  Buyers are shopping more before buying, thus you may get a chance to meet buyers at an open house who are in the process of shopping, that's good!

I live in a small town and am a male, so I may have a totally different level of comfort than you.  I also like what you said about having 2 people at an open house, makes sense.  Stay safe!!

Sep 10, 2009 09:04 AM
Deeba Khader
Harry Norman, Realtors - Marietta, GA

I agree on the safety issues at openhouses and I find that taking a spouse, friend or colleague along for the openhouse works well for me. Another trick I have learned is to not follow the buyers into the rooms but remain in the main areas and close to the main door, you will ofcourse make sure that the homebuyers leave no valuables in the house. Also prearrange to call a friend, spouse or colleague every half hour and if you do not call or they cannot reach you for a short period of time they will do the needful.

Sep 10, 2009 05:24 PM
Dawn Bush
Exit Landmark Realty - Waldorf, MD
Southern Maryland Real Estate

This is a scary story that I hadn't given much thought to yet.  I have been very successful with internet based virtual tours and I work promarily with buyers.  So, I haven't attempted any open houses.  I can relate to the dark basement scenario, however I wasn't afraid of my client but rather what might be in the basement.  See my blog, "Should we wear bulletproof vests? about more on safey issues.

Be safe!

Dawn

Sep 11, 2009 02:40 PM