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The New Marketing Mix: The 4 Us

Reblogger Lenn Harley
Real Estate Agent with Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate 303829;0225082372

This is good.  I love it.  It is an accurate description of "hard core advertising".

I would add one more "U".

  • urgency
  • uniqueness
  • ultra-specific
  • usefulness  

    and "ubiquity"

    Which is, I believe, important for Internet advertising.  Of course, ubiquity is the most difficult to achieve on the Internet. 

    Reblogged for Google juice. . . . .  through ubiquity.

  • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Original content by Larry Easto

    When studying marketing, one of the first concepts that we learn about is called the Marketing Mix.

    marketing mixThere are 4 elements to this marketing mix:

    1. Product: this element describes the specifications of the actual goods or services and how these specifications relate to the end-user's needs and wants
    2. Pricing: This refers to the process of setting a price for a product, including discounts
    3. Placement (or distribution): refers to how the product gets to the customer. It has also sometimes been called Place, referring to the channel by which a product or service is sold.
    4. Promotion: This includes advertising, sales promotion, including promotional education, publicity, and personal selling.

    I have always seen the concept of the marketing mix as an interesting theory for marketing products.

    But as a service provider, I have never seen it as relevant to my own marketing activities.

    Recently I came across the concept of the 4 Us. No that's not us as in you and me...it's the letter 'u' that fits between 't' and 'v' in the alphabet.

    The 4 Us are

    1. urgency
    2. uniqueness
    3. ultra-specific
    4. usefulness

    This approach makes a whole lot more sense to me than the traditional concept of the marketing mix.

    Urgency

    For the most part, people who buy your service or mine do not hire us because they want to. urgency

    They hire us (that is the word 'us' as in 'you and me') because they need our help with resolving a specific problem or achieving a specific goal or outcome.

    While they may need our service, what they want is our reassurance that we can help them...and they want this reassurance yesterday.

    From a marketing perspective, do whatever you can do to address prospects' sense of urgency about getting their needs met. It will help convert prospects to clients.

    Uniqueness

    Uniqueness is all about your personal brand and what distinguishes you from the competition.

    Prospects will not be satisfied with just any agent...they want the one that stands out from the crowd and will help them most.

    Ultra-specific

    If uniqueness is about your personal brand, being ultra-specific is all about your brand promise.

    It's telling prospects specifically what you will do for them.

    Usefulness

    In effect, this final element converts your brand promise into the question that all prospects need answered: what's in it for me.

    Purely and simply...it details the benefits that clients will enjoy as a result of hiring you.

    It seems to me that I have finally found a better version of the marketing mix.

    It makes a lot of sense to those of us...i.e. you and I..who provide services.

    Posted by


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    Comments(14)

    Dick and Dixie Sells
    Sells Real Estate, LLC - Trinity, FL
    Realtors, Tampa Bay Florida Homes For Sale

    Lenn- yes this is a great article... like your other U- It is hard to be everywhere, but we all try! Thanks for sharing this.

    Sep 13, 2009 10:50 PM
    Susie Blackmon
    Ocala, FL
    Ocala, Horses, Western Wear, Horse Farms, Marketing

    I would add authenticity.

    Sep 13, 2009 11:35 PM
    Claudette Millette
    The Buyers' Counsel - Ashland, MA
    Buyer, Broker - Metrowest Mass

    Lenn:

    I was familiar with the 4 Ps marketing mix but not the 4 Us. Very interesting. 

    Sep 13, 2009 11:52 PM
    Steve Loynd
    Alpine Lakes Real Estate Inc., - Lincoln, NH
    800-926-5653, White Mountains NH

    Lenn, I think we get away from the nuts and bolts of marketing after we are out of business school for a while. We learn the real life lessons of selling our product. But going back and breaking down the process can shed new light on attaining our goals, thanks for sharing this blog. I hadn't seen it when it was originally posted.

    Sep 14, 2009 01:13 AM
    Dorie Dillard Austin TX
    Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
    NW Austin ~ Canyon Creek and Spicewood/Balcones

    Lenn,

    Thanks for sharing this. It is very useful to go back to the basics to see if we are on target. I like the 4-Us. Great visual!

    Sep 14, 2009 01:32 AM
    Brian Schulman
    Coldwell Banker Residential Brokerage, Lancaster PA - Lancaster, PA
    Lancaster County PA RealEstate Expert 717-951-5552

    Ultra-specific also applies to narrowing down the demographic to be reached by the ad.

    Sep 14, 2009 01:47 AM
    Lou Ludwig
    Ludwig & Associates - Boca Raton, FL
    Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

    Lenn

    Great post, thanks for sharing the information and your insight.

    Good luck and success.

    Lou Ludwig

    Sep 14, 2009 01:51 AM
    Betina Foreman
    WJK Realty - Austin, TX
    Realtor, C.N.E., with WJK REALTY

    Dear Lenn,

    I like the four u's concept. This is very interesting. Thanks for posting it, since I missed it the first time around!

    Betina

     

    Sep 14, 2009 01:59 AM
    Debbie Aldrich
    The Watts Group Real Estate - Cottonwood Heights, UT
    Salt Lake City Realtor - Salt Lake County, Cottonwood Heights

    Lenn, I love this, I book marked.  Looks like you are off to somme much needed  R&R in some beautiful blue waters.  Enjoy! 

    Sep 14, 2009 02:44 AM
    Liz Loadholt
    Liz Loadholt- AgentOwned Realty- Covering SC - Mount Pleasant, SC
    Realtor--Broker-in-charge - Trainer--Relocation Director Covering SC

    Lenn ---   Thanks for the re-blog on this ---I missed it the first time --- it is an excellent post and I like your 5th "u".

                      Mama Liz

    Sep 14, 2009 03:06 AM
    Kent Anderson
    Coldwell Banker Resort Realty, Sandpoint, Idaho - Sandpoint, ID
    from Schweitzer to the Lake

    Lenn -  Thanks for the re-post.  Everyone tries to exemplify the 4 U's (or 5).  While those are KEY in getting clients the missing component is compatibility.  If you and your potential client aren't compatible it will be tough getting him/her to sign an agency contract.  Thanks for the post.

    Sep 14, 2009 04:54 AM
    Loreena and Michael Yeo
    3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
    Real Estate Agents

    Oh gosh. I had to Google that word, ubiquity. More reading to do on the topic.

    Sep 14, 2009 08:57 AM
    Lenn Harley
    Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
    Real Estate Broker - Virginia & Maryland

    Loreena.  HA!  That is my Internet strategy in a word.

    Kent.  Agency contracts are necessary if the buyer wants me to do my job.  If not, shucks.  I've only had two buyers in the past 15 years refuse to sign an agreement.  They just wanted to look at some homes.  

    In my area, if you're not a buyer's agent, you're a sub-agent and I haven't practiced sub-agency since 1994.

    Liz.  Thanks.  I thought it was interesting too.

    Debbie.  I don't understand the R&R reference. 

    Betina.  I thought it was good to pass around.

    Lou.  Thanks for stopping by.

    Brian.  Of course. 

    Dorie.  I love basics.  I'm a basic kind of broker.

    Steve.  We do develop bad habits.  Every once in a while. . . .

    Claudette.  Catchy, but it works.

    Dick and Dixie.  That's my Internet strategy.

    Susie.  That's a given.

     

     

    Sep 14, 2009 09:27 AM
    Esko Kiuru
    Bethesda, MD

    Lenn,

    These four Us are a refreshing approach to real estate and also mortgage marketing. Uniqueness stands out. If you can separate yourself from the pack it's a major step in the right direction.

    Sep 14, 2009 02:55 PM