LGI Homes Ranked High by J.D. Powers for Quality and Overall Customer Satisfaction

Home Builder with LGI Homes

LGI Homes Ranked High by J.D. Powers for Quality and Overall Customer Satisfaction

Houston, TX. In a recent survey study released by J.D. Power and Associates on builders in the Houston market, LGI Homes was ranked #3 overall in quality and #8 in overall customer satisfaction. The interesting factor in this survey is that LGI Homes is the highest ranked company that specializes in entry-level homes in these rankings. In both surveys, builders ranked ahead of LGI Homes primarily build move-up or luxury homes. LGI Homes’ main target market has always been in entry-level homes.  In terms of quality, LGI Homes ranks ahead of the big name national housing companies that build in the Houston area.


In the overall survey on customer satisfaction with homebuilders, J.D. Power reviews and ranks nine items, based on consumer surveys. These factors include:

Builder’s sales staff; builder’s warranty/customer service staff; workmanship/materials; price/value; home readiness; construction manager; recreational facilities provided by the builder; builder’s design center; and location.


Eric Lipar, CEO of LGI Homes said “We are really proud of the rankings based on the price point of our homes, as compared to the other builders who ranked high in the survey. We have always maintained that first-time homebuyers don’t have to sacrifice service and quality, for affordability. I am also really impressed with our team and our system when you look at the nine items that J.D. Power surveys.”


 Additional notable awards recently received by the LGI group of companies include:

  • Inc. 500 magazine recently listed LGI Development in their 2009 list of fastest growing private companies in the US, for the third year in a row.
  • LGI Homes was listed as #68 in the Builder 100 this year by Builder Magazine.
  • At the Builder 100 Conference Eric Lipar, on behalf of LGI Homes, received an award and was recognized as the only Builder in the US to increase sales and revenue for the last three consecutive years.
  • LGI Homes was also listed by Builder Magazine as one of the top 200 homebuilders in the country, for three consecutive years.
  • Professional Builder magazine also listed LGI Homes in the top 400 Builders nationwide.


About J.D. Power and Associates: Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company, operating in key business sectors including market research, forecasting, performance improvement, Web intelligence and customer satisfaction.  The company's quality and satisfaction measurements are based on responses from millions of consumers annually. 


About LGI Homes:

Since 2002, LGI Homes has become one of the fastest growing homebuilders in Texas. With property and homes in four communities, their number one priority is to help customers simplify the buying process and work with them every step of the way. Ultimate customer service and satisfaction is their primary goal.  For more information on LGI Homes go to: www.lgihomes.com

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