Agent gives lockbox codes to weekend visitor? Sheeesh!

Real Estate Broker/Owner with Realty Arts NC Broker License #235526

When I got the call, at first I thought I would have a little rental referral. 

Agent calls.  Folks are in town to find a home.  "I know this is short notice, but they need a rental and someone who knows the area to show them homes on their list."

Me:  "How did they make the list?"

Her:  "Through a property manager.  But the property manager doesn't work weekends, so she justOpen Lockbox gave  them the lockbox codes.  I didn't feel too good about that."

Me:  "!?!?"

I proceded to tell her that I can help her folks, but if she was looking for a 20-25-30% referral, most total rental commissions here run between $100-$150.  Some as low as $25--$50. 

At that point things cooled off fast.  She couldn't get off the phone quickly enough.

So, was the concern about the lockbox code violation based on MLS rules and ethics, or was the commission too paltry to consider?

"Gave them the lockbox codes..."  Can you believe it?

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Independent Broker/Owner, Realty Arts

130 Towerview Court,

Cary, NC


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Shoshana Shay
St. Pete Realty - Treasure Island, FL

Now that is why my sellers don't have lockboxes!  Unbelievable!

Sep 28, 2009 03:11 PM #1
Anna Matsunaga
Team Momentum Keller Williams Realty Tacoma - Lakewood, WA
Seller specialist, Certified Negotiation Expert

I am glad we have the supra keys here so that there must be a real estate agent there with a real estate key to open it....and there is a $10,000 fine for giving out the code to your lock box key, doubt anyone will be giving it out with that stiff of a fine!

Sep 28, 2009 03:15 PM #2
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

Mike - I hate to make an early judgment like that, but I cannot stop thinking about how much respect and responsibility this agent have for her job and OUR industry. I'm so sorry to say that. But I got to say what's on my mind.

Sep 28, 2009 03:32 PM #3
Ashley Sharum
972.978.3109 - Dallas, TX
Ebby Halliday Realtors

Same with Loreena. I'm shocked at the ease and how lax some Agents are with their 'investor' clients, just passing out codes.

Sep 28, 2009 03:37 PM #4
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate


That solution also occured to me.


I am Supra-ready.  But we still think IE7 is edgy here.


I hate that I failed to keep the out of town referring agent on the hook long enough to get the agent's name.

Sep 28, 2009 03:38 PM #5
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate


We need a bust, and an example.  Or two.

Sep 28, 2009 03:39 PM #6
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

This is why we are pleased that here in AZ Supra boxes are used. Geeze -- gave them the codes -- what was the person thinking -- guess they weren't .

Sep 28, 2009 07:40 PM #7
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Bob & Carolin,

I'm sure they were not thinking like you and I think.

Sep 28, 2009 11:04 PM #8
Steve, Joel & Steve A. Chain
Chain Real Estate Investments & Mortgage, Steve & Joel Chain - Cottonwood, CA

Mike, Compromise has a snowballing effect.  It's good to keep referring to the rules or they will become meaningless.  All the Best!

Sep 28, 2009 11:56 PM #9
SarahGray Lamm
Allen Tate Realtors Chapel Hill, NC 919-819-8199 - Chapel Hill, NC
Realtor - 100K Hours of NC Real Estate Experience

If one of those properties was mine I'd be waiting in the driveway to find out who did this! Ridiculous! I'm with you on the Supra boxes...what is it going to take?

Sep 29, 2009 11:27 PM #10
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate


Yes.  One should dust off the old rule book from time to time.  One might learn something.  But... How could anyone "forget" something so fundamental?


Look at the fuss over the end of the key lockbox era a couple of years ago.  Supra?  A dream.

I'm with you, though!

Sep 30, 2009 12:43 AM #11
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919-880-2769 Cary, NC, Real Estate
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