How Much Patience Do You Have With Your Clients?

By
Real Estate Agent with 3Chix Realty

I've been reading and hearing a lot about agents quitting, taking leave or just going broke.   Yes, Louisiana is in pretty good shape, but I know local agents who are quitting.  In the last few years, dealing with other agents in a transaction, I've been told numerous times that they are not going to be bothered with short sales, clients who can't make up theirs minds or clients who need just a little help with qualifying.  In other words, if it's not easy, they're not wasting their time. 

I'm having a pretty good year so far.  Why?  Well, in the last 2 weeks I've closed on a home for a very nice couple from out of state who I have been corresponding with and sending MLS listings to for the last 2 years, and a young couple that had a couple credit issues that I've been working with since December.  I've also had a closing with a client who had already gone through 2 other agents.  She was wishy washy, and always late.  But you know what?  she was paying CASH!  Why would 2 other agents drop her and not call her back.  We looked at 16 homes during 3 outings, she changed her mind twice, but we closed within 3 months after I met her.  Another client I had never met.  He called on one of my listings and after listening to what he was looking for I started sending him listings.  During the next 2 months he would call and ask questions about one house or another, he was pretty cut and dry, but I always answered his calls or called him back.  One day he called me and said another agent had sent him a listing he was interested in, but would I show it to him since I had been helpful in the past.  We met at the house and he signed a contract right then and there.

I have a lot of patience, maybe because I was a nurse long before I was a real estate agent.  In nursing, you can't say, I don't feel like doing this or that today.  When a doctor writes an order or a patient needs anything, you had better be on it!  There are no excuses in nursing.  When I first went into real estate, I was astounded by agents who would not return your phone call or did not get things done in a timely fashion.  Once, I was with clients at a property and they wanted to do a contract, but they had a couple of questions.  I called the agent and to this day, she still has not called me back.  Needless to say, my clients bought another house.

I know a lot of agents who are patient and give personal care to their clients, not just say they do.  They're doing pretty good too.

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Topic:
ActiveRain Community

Post a Comment
Spam prevention
Spam prevention
Show All Comments
Rainmaker
449,873
Vickie McCartney
Maverick Realty - Owensboro, KY
Broker, Real Estate Agent Owensboro KY

Hi Lisa~ We have quite a few things in common!  I am a RN too, but focus now on real estate.  At least nothing is life or death...

Oct 03, 2009 07:48 AM #1
Rainer
20,825
michelangelo vasco
mvp realty inc. - Manhattan, NY

as real estate professionals we need to be good business people which means putting up with less than perfect clients while we must still be on time, follow up and put up with a lot of not so professional behavior from our clients.

Oct 03, 2009 09:04 AM #2
Rainer
5,205
Lisa Bourgoyne
3Chix Realty - Denham Springs, LA

Not life or death...but at least when I left the hospital, I didn't bring work home with me!

Oct 03, 2009 02:13 PM #3
Post a Comment
Spam prevention
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Rainer
5,205

Lisa Bourgoyne

Ask me a question
*
*
*
*
Spam prevention

Additional Information