I received a phone call yesterday from a home owner asking about photography. She wanted to know if I only took pictures for Agents or if I would also work for a home owner. I told her I would take pictures for anyone.
To my surprise she explained that she had an Agent but was unhappy with the photographs the Agent took of her home. I explained that I usually work for agents since good photographs of the property are really part of the marketing of the home. The home owner went on to explain that the agent did very basic fliers that she was also unhappy with.
I thought to myself, that's not good, if your client is unhappy with the service you are providing, shouldn't you try and correct the situation? The seller has enlisted your professional services to sell their home, so all aspects of what you provide should be professional.
This should be a wake-up call for those that feel the photos they take of a property are "good enough". If you can't take GREAT photographs that exceed your client's expectations, hire someone who will.