I pulled up to the listed home with clients in tow and as approach the door I see cobwebs around the handle and the lockbox. Information listed on the MLS sheet indicated the home on the market for over 215 days, which isn't unusual in this market. However, a surprise was waiting for me as I unlocked the box.
NO KEY IN THE LOCKBOX!!!!
I return to my car and immediately call the listing agent to inform him of this unfortunate occurrence and guess what, he had no clue. Yes, the listing was still open and available and no one had let him know there was no key. He was clueless about this property.
Who is minding his listing? No wonder the listing isn't selling if agents can't get in to show the home. This home is a short sale and so the agent appeared not to care. Why take a listing if you aren't going to follow through in a professional manner?
Agents have a code of ethics and professionals will do their best and live up to the responsibility they have on ALL listings and for buyers. Short sales and bank owned property's are difficult at best, however, if an agent isn't going to live up to the commitment and ethics in place - DO NOT TAKE THE LISTING.