Good service is nice, but when you get great service you don’t forget it!

By
Real Estate Broker/Owner with Respect Realty LLC 200311024

 

You have heard when someone gets bad service that person will tell 10 people, but Sunday night my wife and I went out and I have to say we got great service, soI’m going to do my best to tell 10,000 people!

It all started Sunday afternoon after church when my parents decided to take the kids for the night and told my wife and I to go out. Being it has been a very long time since it has just been the two of us we took it. (Of course,we took Monday morning to go start Christmas shopping before we picked up the kids!)

So, we decided to go to Red Lobster in Tigard (Click here for a map) and get their endless shrimp platter. We got there and they said it would be about a 10 minute wait and I was happy to find out it was actually only about a 5 minute wait and they sat us at the back at a fairly private table.

Our server, Lyndi, was absolutely amazing! She gave us some suggestions of what shrimp to try. (Do try the Teriyaki!) Once we got our first serving of shrimp, she suggested we order our second since it takes a little bit to prep the next batch, she didn’t want us to be left waiting. (and she never did!) Our plates and our drinks were never empty and the only time we ever had to call her over to the table was to take her picture!

Now, I will admit when I went I was convinced I wasn’t going to order anything other than the coconut shrimp as I could live on that stuff, but by the end my taste buds were in an argument to which one was the best, the coconut or theTeriyaki. I have to say based on Lyndi and her service, we are going to go back again, but this time make sure we are seated in her section because that is way service is supposed to be!

If you are looking for good seafood, I can certainly tell you Red Lobster does have some great food and really amazing prices.

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Rainmaker
1,031,675
Barbara Michaluk
Weichert Realtors | Silver Spring, MD Phone Direct 240-506-2434 - Silver Spring, MD
Top Producing / Full Service REALTOR in Marylan

Todd, I'm happy to hear you got good service at Red Lobster and are publicly recognizing Lyndi.  What I'm surprised about is that you're going Christmas shopping now.  Good for you to get a jump on it.

Oct 15, 2009 07:54 AM #1
Rainmaker
172,914
Cynthia Bartch
Home Stager/Property Stylist & more! Granville, Ohio - Granville, OH
Redesigned Spaces; All Round Nice Gal

Hi Todd, when I get great service I'm off to tell my friends and family and whoever else will listen. How fortunate Red Lobster has an employee like Lyndi who exemplifies the service we all want in the service industry! Hope you and your wife enjoyed the evening out.

Oct 15, 2009 08:02 AM #2
Rainmaker
316,376
Liz Loadholt
Liz Loadholt- AgentOwned Realty- Covering SC - Mount Pleasant, SC
Realtor--Broker-in-charge - Trainer--Relocation Director Covering SC

Good for you, Todd, for spreading the word about your great service ---we all need to remember to do that.


        Mama Liz

Oct 15, 2009 08:03 AM #3
Rainer
101,658
Carol Hamilton
Prudential Ambassador - Omaha, NE
Prudential, Real Estate, Omaha, NE
It is so nice of you, Todd, to recognize excellent customer service. I hope your clients do the same for you!
Oct 15, 2009 08:09 AM #4
Ambassador
1,973,818
Wanda Kubat-Nerdin - Wanda Can!
Prado Real Estate South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

Todd, I love great customer service, especially when eating out at restaurants. This is a very nice write-up for Red Lobster but an even better one for Lyndee!

Oct 15, 2009 08:11 AM #5
Rainmaker
214,466
Janice MacMillan
ERA Joyner Realty - Valdosta, GA
Associate Broker

Todd,

Red Lobster is one of my favorites as well, but it makes it that much more pleasurable when you get great service. You should absolutely pass it on to others. Thanks for sharing

Oct 15, 2009 08:25 AM #6
Rainmaker
592,757
William J. Archambault, Jr.
The Real Estate Investment Institute - Houston, TX

Todd,

We always look good when we're saying nice things about others. Glad you had a good time.

The most successful are not always the most knolgeable but the best at getting the job done while holding the client's hand. Just like your new friend Lyndi.

Bill

Oct 15, 2009 08:40 AM #7
Rainmaker
112,692
Randy DeLaMare
Realtypath LLC - Salt Lake City, UT
Helping friends Realize their Real Estate Dreams

Todd, What a great idea to spread the good word. It seems we someties dwell on the bad out there far too much. Thanks for showing us a great example of good.

Oct 15, 2009 08:50 AM #8
Ambassador
1,693,383
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Todd, it's so nice that you actually took the time to write such a nice post about Lyndi.  Maybe someone should send it to her boss.

Oct 15, 2009 08:59 AM #9
Rainmaker
310,233
John Occhi
Mason Real Estate - Temecula, CA
SRES,CPRES.ePRO - Temecula-Murrieta CA Real Estate

Always great to hear a great review - I'll bet the 24 hours of no kids made a big differance in the day too

John

Oct 15, 2009 12:22 PM #10
Rainmaker
534,467
Liz Moras Migic
Chilliwack, BC
Chilliwack, British Columbia - Realtor

Hey Todd -I was looking at your associates listing and city names and I noticed, chiliwack, b.c. missing! :-) But I think you added me - thank you! :-) Being a woman, and if I were her I might not like the angle of that photo up there - maybe some creative cropping? lol

Oct 15, 2009 04:51 PM #11
Rainmaker
179,956
Heather Fitzgerald
REALTY WORLD-Harbert Company, Inc. - Greenwood, IN
REALTOR Greenwood Indiana Real Estate

Todd, that was nice of the parents to take the children so you guys could have some time-that is important for marriages!  My husband loves Red Lobster!

Oct 16, 2009 02:06 AM #12
Ambassador
2,071,030
Respect Realty LLC
Respect Realty LLC - Milwaukie, OR
Brokers - Oregon / SW Washington Real Estate

Well, everyone, it isn't often that I get this type of service and when I do, I will gladly shout it from the rooftops. I did end up sending a copy of this to their corporate offices. (So hopefully she will be rewarded for being such a great employee!)

 Todd Clark - www.LivingBeaverton.com

Oct 17, 2009 05:24 AM #13
Rainmaker
493,803
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic

My middle daughter is in the same profession. It's a thankless profession(at times) and they need accolades from patrons who come to the restaurants. Just like we do as realtors.

Nov 20, 2009 06:01 AM #14
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