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Please Flag this under: Hilarity... Countrywide Loss Mit uses ZILLOW

Reblogger Fernando Herboso - Associate Broker MD, & VA
Managing Real Estate Broker with Maxus Realty Group of Samson Properties Broker - Realtor - CEO

 

Short Sales Agent  MD


Andy Tolbert may have found the real reason of the disconnect between banks and short sales

 

Original content by Andrea "Andy" Tolbert BK662006

I was on the phone with a mitigator at Countrywide, discussing 2 of the listings I have that they are the lender on.  I was trying to be sly and find out what the BPO had come in at (they wouldn't tell me, so I was trying to ask different hi/low questions to get a hint.) and get a guage on how acceptable the offers I had submitted were.

I was just about to give up when he said: "We use Zillow to value homes, how is your offer compared to Zillow?"

I couldn't control myself, Bad Andy had taken over and blurted out: "You've go to be kidding!"

oops, remove foot from mouth and try to regain control of the conversation...

I pulled zillow.com really quick and told him that Zillow was way off... it said the value was over $300,000, and I've had the houses on the market for almost 6 months, starting at 279, then 269, then 259, and then 239.  Since day one I've been getting offers between 180-220. 

$300,000 my butt!

This is the intelligence level of the people we're up against!  If someone at Countrywide would sit down and compare 10, yes, just 10 of their recently sold REO properties to what Zillow SAID they were worth, they'd probably see that Zillow is nowhere close to reality.

 

Andy's Billion $ bank bailout:

According to RealtyTrac.com, in the month of February there were 290,631 foreclosure filings in the US.

If a lender rep pulled a Zillow on each of them, they spent over $363,000  in February alone...here's how:

290,631 X 5 minutes = 1,453,155 minutes spent on Zillow / 60 minutes = 24,219.25 hours.

Even if the average mitigator makes $10/hour, when you add in taxes and bene's it's about $15.

24,219.25 hours x $15/hour = $363,288.75 in wages to search the totally useless Zillow site. 

and that's not even counting office space, desks, telephone lines, computers, internet access, etc!

 

Hey Countrywide, if you (or any other lenders) are reading this... What buyers are willing to pay in the open market is the value of the house!  We just want to make your job easier and not have the buyer, seller, you, and I wasting a bunch of time!  (by the way, we've had this FULL FILE in at countrywide since December 2nd!  Still no answer!)

Thanks for listening to my rant.

Andy

p.s. Seriously, hit the little red flag by the "comments" section and flag this under "hilarity", I know it's not really funny, but "imbecility" was not a category to choose from!

p.p.s. To subscribe to my weekly e-zine, visit www.AndyTolbert.com

 

 

RESOURCES:

For Real Estate Agents: Subscribe to my weekly e-zine at www.AndyTolbert.com

For Homeowners: BeforeYouShortSale.com and SeminoleCountyForeclosureBlog.com

For Investors: IRCFlorida.com

 

Alix Pinzon
Open Mortgage, LLC NMLS # 2975 - Downey, CA
(562)743-6086

As an Appraiser, I've always been outraged that a free market society would allow Zillow to operate.  I cringe everytime I here the word Zillow.  Un-FN-Real.

Oct 18, 2009 10:54 PM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

To say I am surprised would be surprising! Ain't it great!

Oct 18, 2009 11:16 PM
Kathleen Cooper
Kathleen Cooper, Sposato Realty Group - Worcester, MA
Sposato Realty Group - Broker Owner

Zillow?!  That is terrible, but not shocking!

Sincerely,

Kathleen

Oct 18, 2009 11:26 PM
Dick and Dixie Sells
Sells Real Estate, LLC - Trinity, FL
Realtors, Tampa Bay Florida Homes For Sale

Oh my word! That is plain scary. I need to go back and look at some of my recent Countrywide short sale approvals and check what Zillow said. Hope that was misinformation from a Countrywide mitigator. Oh, wait we all know that never happens!  ;)

Oct 18, 2009 11:37 PM
Julia Odom
Select Realty Professionals - Chattanooga, TN
Chattanooga Homes for Sale

The reason Countrywide is in the mess that it's in now is because they also used Zillow to decide how much to loan on 2nd mortgages. Just call them up, ask for a HELOC limit increase, they pull Zillow and say, yep! Approved! Never even knowing anything about the condition of the house they were loaning on.

Here's another case in point (although I'm pretty sure I'm preaching to the choir): I live in a revitalizing area. Historic homes that have been neglected for decades are slowly being bought & renovated. According to Zillow, the value of my house went down 20% last month - yes, in ONE month. Reason? The (condemned) house 3 doors down sold for only $7,000. So now the meth heads have moved out and a great new homeowner is renovating it. And that brought the value of my house DOWN.

Oct 18, 2009 11:51 PM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Fernando

I AM shocked! So these guys who are doing BPOs in areas they are not familiar with are taking the easy and LAZY way to determine property values. As such, when submitting a short sale package, it is critically important that we also include our own CMA and market assessment.

It may be a hoot to include both Zillow and Cyberhomes estimates just to illustrate not only the different values, but also how far apart they are!

 

Oct 19, 2009 06:34 PM
Melissa Zavala
Broadpoint Properties - Escondido, CA
Broker, Escondido Real Estate, San Diego County

OMG This is too funny. My personal home Zestimate is about 600k higher than my home's value. What will it take for these folks to get with the program?

Oct 20, 2009 07:50 AM
Nancy McNamee
Keller Williams Realty - Roseville, CA

I've heard this before...Go Figure!

Oct 27, 2009 11:16 AM
Keji Ogunleye
Fairfax Realty, Inc - Greenbelt, MD
GRI, SFR, KejiYour Realtor

Oh well- I have a negotiator in Freddie Mac  that was using Zillow- with inflated value of over $100K. Needless to say the property finally settled for the sales price.

Nov 17, 2009 11:47 PM