disadvantedge of emailing your realtor

Real Estate Agent with Dreams Do Comer True, LLC. Prudential Alliance Realty

The Oklahoma City Housing Market is great, especially for buyers. Recently I became concerned about the amount of communication between our clients via email. A few days ago, when Nancy and I misinterpreted a conversation among ourselves, it suddenly became clear that email can be misleading and misunderstood, even if both parties are being very accurate.  For one thing, you can be distracted by a matter at hand while writing or reading an email.  People also sense a certain tone of an email that may not be accurate.  Email, even though it can a lot of times be convenient, can take a lot longer to work through a question or a situation, than just picking up a phone and calling.

I am a licensed amateur radio operator.  I have spent many hours with people all over the world talking.  Getting pertinent facts in a short time is part of the hobby.  Amateur radio is also used for emergencies and has to be carried out in a certain fashion to insure the best results.  I have participated in some of the worst tornadoes in the Oklahoma using Amateur (Ham) radio.  The tasks achieved could not have been performed using email.

If I can't have a face to go along with a conversation, I would much more prefer a voice.  I'm thinking that lot of our clients are just afraid to pick up the phone and call.  Maybe they don't want to bother us because they think we don't have time for them, or maybe they just fear talking to a Realtor. 

TelecommunicationI use email for my personal use quiet often, but it's usually just to stay in touch with someone.  When I really want to obtain information quickly, or buy something, I will pick up the phone and call.  A couple of minutes later, I will have a lot more clarity of my situation.  Sometimes I get voice mail, but if I leave a good message with a reliable person or company, I will get a call back and that person will provide information just as fresh as when I left the message.

Much more ground can be covered by voice communication than email.  It can be covered quickly with more accuracy.  If your working with a Realtor via email and have never talked to them, pick up the phone, call them, and just say hello.  Confirm you appreciate the information you have been receiving and do a quick recap of your situation.  You will feel better about yourself and get to know your agent better.

We love our clients and want to the best job we can for them.  We want to use the best tools available.  I hope you can relate to what I've just written.

Best wishes,

Rick Jackson

Dreams Do Come True

Comments (4)

Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

  I hear you I hear you.....Many times....one in my very recent memory...because I can't hear the tone of voice...they can't hear my emphasis or lack thereof...there can be no immediate response...e-mailing can lead to more miscommunication...misunderstanding....problems and potential problems than it does clarity...picking up the phone is a GOOD thing...ty and have a prosperous week !

Oct 22, 2009 12:05 AM
Dick and Dixie Sells
Sells Real Estate, LLC - Trinity, FL
Realtors, Tampa Bay Florida Homes For Sale

I feel the same way. You can answer questions on a property or neighborhood, but a good TWO WAY conversation is so much better.

Oct 22, 2009 12:08 AM
Rick Jackson
Dreams Do Comer True, LLC. Prudential Alliance Realty - Edmond, OK
Oklahoma City Real Estate

Thank you for your comments.  It's good to know there are other Real Estate Professionals that feel the same way.



Oct 22, 2009 01:16 AM
Bill Wilson
Paradigm AdvantEdge - Edmond, OK

Good point Rick. It is nice when they call, it is helpful. Would like to hear from more clients -- they don't call... they don't write... :)

Oct 22, 2009 01:49 AM