Why you should only use a REALTOR who knows the area!

Real Estate Agent with Damon Gettier & Associates, REALTORS- Roanoke Va Short Sale Expert

WOW!  Twice in the past month "REALTORS" from a market an hour and a half from our market have called and asked for me to open a listing for them since they are not members of our MLS and do have have access to our lock boxes......what they fail to mention to their clients is that in addition to not having access to our lock boxes they also have NO KNOWLEDGE OF OUR MARKET OR ACCESS TO OUR COMPS!!!

Hey, I want to help my seller sell their house but what chance does the buyer have of making an informed decision when they have a "REALTOR" (I have a hard time calling these people REALTORS) who is putting their commission above the clients best interest!  This is clearly not right!

In Vriginia a Real Estate Sales License gives a Real Estate Agent the "LEGAL" right to sell real estate (Commercial or Residential) anywhere in the State of Virginia.  The fact that the State gives a Real Estate Agent the right does not mean that a Real Estate Agent has a moral or ethical right to do so.  Every market is different.  I know nothing of the market in Lexington VA, Staunton VA, Charlottesville VA, Richmond VA, etc.......  So I have NO RIGHT TO LIST OR SELL PROPERTY THERE!

If your real estate agent does not have a lock box key to access a property than most likely they have no knowledge of the area and they should be finding you a real estate professional that does know the market.  Anything else is just plain wrong.

I can sell Commercial Real Estate but I don't, I refer that business to a competent Commercial REALTOR who knows and understands Commercial Real Estate!  I can sell Smith Mountain Lake, but instead I refer to Karl Vandegriff (540) 529-3430 who lives at, and understands the lake.  Please, make sure you find and use a REALTOR who is competent and has actual knowledge of the area you want to live.


Damon Gettier, Broker/Owner RE/MAX 1st REALTY                                 

ABR, ABRM, CDPE, ePRO, GRI, SRES, AHWD,  VA Licensed Real Estate Instructor


2235 Colonial Ave Roanoke VA 24015

820 University City Blvd Blacksburg VA 24073

Posted by

Damon Gettier, Broker/Owner RE/MAX 1st REALTY --ABR, ABRM, CDPE, ePRO, GRI, SRES, AHWD,  VA Licensed Real Estate Instructor

Buyer and Seller Representation

Roanoke Virginia Foreclosure Agent

Roanoke Virginia REO Agent

Roanoke Short Sale Listing Agent

View my Roanoke Blog at www.BloggingRoanoke.com

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2235 Colonial Ave Roanoke VA 24015

820 University City Blvd Blacksburg VA 24073

Comments (13)

Crystal De Raffele
www.MyDutchessRealtor.com - Beacon, NY
NYS Lic. Real Estate Salesperson

I agree with you 100%! 

Oct 24, 2009 10:18 AM
Brian Lee Burke
Kenna Real Estate - Lone Tree, CO
Broker & Advising Expert-Kenna Luxury Real Estate

Well, that's just not right! I would never even think about taking a listing in this way (or working with commercial real estate). ~Rita

Oct 24, 2009 10:25 AM
Dick and Dixie Sells
Sells Real Estate, LLC - Trinity, FL
Realtors, Tampa Bay Florida Homes For Sale

And if they do get a contract thru, who is meeting the appraiser, the home inspector, the termite inspector, and so on and so forth. YOU! They are long gone home.  I have had agents 400 miles away come in like that. WRONG! REFER!

Oct 24, 2009 10:32 AM
Ralph Gorgoglione
Maui Life Homes / Metro Life Homes - Kihei, HI
Hawaii and California Real Estate (310) 497-9407

I agree.

Except, there may be circumstances where a buyer is asking a certain agent to work with them because they trust them, and it so happens the area they are interested in is not an area that they work.

This actually happened to me.  I had sellers who then turned into buyers, and as I told them I could refer them out to an agent in the area they want to be, they did not want to do that.

They insisted that I work with them directly because they didn't feel that they had the same amount of trust with another agent.

So I agreed, and ended up showing them property in another area.  Which we eventually found them the right place and closed their purchase.

But in this particular case I needed just a little help from the selling agent.

Oct 24, 2009 11:02 AM
Heather Adkinson
Windermere K-2 Realty LLC www.propertiesinmoseslake.com - Moses Lake, WA
Real Estate Agent - Moses Lake

Sorry I agree with this completely I'm tired of working with out of area clients and their agent from out of town writes it up without all the proper needed addendum because they don't know the area.

Oct 24, 2009 11:40 AM
Lana Robbins Realtor ® Licensed Real Estate Broker
Aloha Kai Real Estate - Clearwater, FL
Licensed in Florida, Washington, and Hawai'i

Hi Damon. I noticed that you left some comments on other blogs so stopped by to read your latest posts. I agree. Working with a *local* realtor ® who knows the area is key. ~ Lana

Oct 24, 2009 12:36 PM
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

You are right -- an agent should certainly have lock box access and the ability to do comps, etc ---- and while it might not be right-- likely in this current market agents are doing this because they simply need the business,

Oct 24, 2009 02:41 PM
Leslie Prest
Leslie Prest, Prest Realty, Sales and Rentals in Payson, AZ - Payson, AZ
Owner, Assoc. Broker, Prest Realty, Payson,

We get this alot. Agents from the Phoenix area who want to show here. They come from the "big city", the desert, and they haven't a clue about things in a small town in the mountains. Oh, but they think they can show the yokels how to do it.

Oct 25, 2009 04:38 AM
Russel Ray, San Diego Business & Marketing Consultant & Photographer
Russel Ray - San Diego State University, CA

I agree with you mostly, but as Ralph said, it comes down to an issue of trust, and if the Clients trust that Realtor, then all is well. Not all situations fit all people, including summarily stating that a Realtor should never work in an area where they are not familiar. Maybe the agent himself is considering moving to the area and has a great opportunity to not only help someone buy in that neighborhood but check it out for himself also.

Don't be too quick to make presumptions unless one is intimately familiar with 100% of the situation.

Oct 25, 2009 10:26 AM
Damon Gettier
Damon Gettier & Associates, REALTORS- Roanoke Va Short Sale Expert - Roanoke, VA
Broker/Owner ABRM, GRI, CDPE

Thanks for your responses, I will try to respond to each of you today.  I am going to respond to Russell first though.

Trust? No, it boils down to Agency Law first and foremost.  Putting your clients best interest before your own.  Sometimes you have to go against your clients wishes to fulfill your fiduciary duties as a REALTOR. 

I will state "summarily" that an agent should NEVER work an area that they are not familiar.  I challenge anyone to give me an instance where this is acceptable.  When a new agent starts with my company they have to work with an experienced agent for a while to protect the client. 

Who cares if the agent is thinking of moving to an area.......if a REALTOR does not see the value of using a competent Real Estate Professional to help them find a home in a new area I dare say they are not much of a REALTOR. 

I am sorry but this answer shocked me and reeked of self interest.

Oct 26, 2009 02:17 AM
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic

I will weigh in softly here. There are times when your "client" demands that you be their agent in the next purchase and they wont take no for an answer. Then i think you can work closely with an agent who is familiar with the "new" area and workout a referral structure and be there every step of the way. You try to make sure you cover your bases on both fronts. Be there for your "clients" because they trust you and find a competent realtor in the area to satisfy them. I'm faced with this situation right now. I know of someone who is very familiar with the Muskegon Mi market and i'm not. I'll just put a referral in place and let the expert handle the business.

Oct 29, 2009 03:55 AM
Damon Gettier
Damon Gettier & Associates, REALTORS- Roanoke Va Short Sale Expert - Roanoke, VA
Broker/Owner ABRM, GRI, CDPE

Robert, you don't have to weigh in softly! ;) You are right though.  If there is a situation where a client simply must have you represent them than you need to partner with an agent who knows the market and work toward a successful closing.  I think most agents would be happy with a situation like that. 

Your point is very good!

Oct 29, 2009 09:00 AM
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic

Damon it's about getting to the closing table with as little stress on your client as possible.

Nov 10, 2009 07:00 AM