What To Do With Difficult Clients

Rather than using the term Difficult Clients, could you say that your personality doesn't jive with them, hence it's totally acceptable to part ways? Might be easier for both parties that way (whatever the reason is).

When I've had difficult I set down with them and ask what I have done to upset them.  They usually respond with nothing.  I then explain that their behavior had me thinking that way.  It usually gets all better then.  I probably become less difficult too.  Sometimes I find they thought I was being difficult.

   Reality is that sometimes you can't please all the people all the time...Sometimes it works to accept the challenge of trying to...and other times referring the business to someone else may be a better solution. Experience is the best teacher...and souns like you have enough to make well guided choices. Blog on !

Rosemarie,

I certainly give it my best efforts, but in the end, if the relationship is that stressful, I move on...and so do they.

Rich

Enjoying the journey is one of life's best rewards and challenges. I try to build trust with both sides of my business deals to get difficult clients to make a smart decision. If they trust yoiur advice you are in pretty good shape. For me TRUST is the key.

You can't please everyone all the time. I try to first resolve the issue to their satisfaction and if it can be then we move forward. If not it's better in both parties interest to go separate ways.

Sometimes we just can't please a client, no matter how we try........... those types of people I do not suffer with... I just let them go and part ways with them............

Nice little post, Rose.........

=-)