What would you do....?

Real Estate Agent with REMAX Realty Team-Cape Coral, FL

Tell me what you would do? 

You are out showing buyer clients a few properties and you stop at the next home on the tour.  You unlock the door and your clients proceed inside to view the property.  3 minutes later into the house walk another couple.  They tell you they are working with Susie Q (their Realtor) but she is not available to show them properties today and they really wanted to see the house.  "Do you mind if we just walk through?"

 What would you do?


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Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I would tell them that their agent must be with them for the showing. You should not leave the front door open to others when showing a home.

Oct 25, 2009 11:12 PM #1
Sara Woolford & Steve Golson, ALHS
iTexas Realty Co. - San Antonio, TX

Hi Debbie-  I like to know who's in the home, so when I show, I let my clients in and I lock the door behind them.  That way I'm never surprised and I feel that everyone's safer.  --Sara

Oct 25, 2009 11:13 PM #2
Rick Cordisco
Pocono Mountain Lakes Realty - Lake Harmony, PA
Pocono Real Estate Professional

Hi Debbie,

    I have run into this before. I asked them politely if they would wait outside for a moment while my clients looked at the property then I would allow them to look at the inside while my buyers looked at the outside. I got their name, number and email address. They offered it right up to me and about 6 months later I sold them a house (they were no longer under contract with the other realtor and he apparently had slipped up keeping in touch with them). You can ask for their contact information as you need to log who enters the house under your watch!!


Oct 25, 2009 11:14 PM #3
1~Judi Barrett
Integrity Real Estate Services 118 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

There are several things that I try to remember when I'm out showing properties.  The number one thing is Safety. 

I like Rick's answer with one addition, I would call someone in my office and give them the info or call one of my other numbers and record the info as a message just in case it was needed and I wasn't available to give it to them...

You can never be too safety conscious.

Oct 25, 2009 11:36 PM #4
Toronto, ON

Roy and Judi summarize the key points that I would do.

Oct 25, 2009 11:49 PM #5
Ed Silva
RE/MAX Professionals, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Interesting post with several great answers already given. I don't allow a parade while I'm with a client, and have told people that just want to see the house that they need to wait for their agent. But I like the give me your name post as it creates a future client. Thanks for the information.

Oct 26, 2009 12:29 AM #6
REALTOR - Buy or Sell in Any Season!

Debbie, that is too strange.  What did they do, just camp outside the house hoping another Realtor would come by and show it?  My biggest concern would have been safety, also - for me, my clients and the property.  So, while Rick's idea sounds like a way to get a lead, I'm not sure I want to be responsible for complete strangers stealing or damaging items inside the house while I am looking at the outside with my clients. 

Oct 26, 2009 12:31 AM #7
Stanton Homes
Stanton Homes - New Home Builder - Raleigh, NC
Design/Build Custom Home Builder in North Carolina

Does sound a bit strange, but I guess if your vehicle clearly identifies you as a real estate agent, they might have thought the home was fair game.  I like the idea of getting all their info, but not sure I'd let them into the home alone while being outside with Client A.

Oct 26, 2009 12:35 AM #8
Elizabeth Bolton
RE/MAX Destiny Real Estate Cambridge, MA - Cambridge, MA
Cambridge MA Realtor

Hi Debbie ~ It wouldn't even occur to me to think of it as a safety issue but it's not a scenario I would be comfortable with. It wasn't your listing right? They need to schedule an agent-accompanied appointment. I can't be responsible for other buyers when I'm with my own and we're on our own schedule.


Oct 26, 2009 02:00 PM #9
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

I think Rick has the right idea.  I think it would depend a lot on how I feel about Susie Q.  If this is typical of Susie Q I would probably not have the patience to let her clients through.  If I had a good relationship with SQ I would do as Rick states.

Oct 28, 2009 12:13 PM #10
Jay Beckingham
Bank of England Mortgage - Delray Beach, FL
Seniors ROCK!

i'm not a realtor, but if i was and

it felt right, and, they could produce their agents business card, and they would just "walk through" without disturbing my clients, than i might let them, but if they wanted to see/view the property than they need to schedule an appointment with their agent.

Oct 29, 2009 01:18 AM #11
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Debbie Cullen

Your Cape Coral, FL Specialist
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