We had been working on a very very viable shortsale for close to 6 months and had managed to stop the forclosure process for a couple of weeks while the bank determined whether the offer was acceptable or not.
Two days before the property was due to go to foreclosure again we phoned in to the negotiator asking her to stop the foreclosure once again as they were looking at an offer and we were awaiting final word from them. To our surprise we were informed that she 'would not' stop the foreclosure as she did not have an estimated hud. This amazed us as this was the first we had heard that they had even decided on an acceptable price for the property. She had to have known this for at least a week prior but had never bothered to contact us to let us know what the bank needed in order to make this work. We told her that now we had the figure that the bank would accept that we would get her the estimated hud which we duly did - but she had gone home hadn't she!! So the following day we called and left messages for her and did not get a call back, however late in the day we actually managed to get this moron on the line and she stated that VA needed 24 hours notice to postpone the foreclosure - seeing as other banks lawyers had actually stopped the foreclosure on different properties for us, and that we had never had a problem with VA, this information stunned us. She still steadfastly refused to stop the foreclosure - not even for one more week. and by the way - the bank was going to 'lose' $5000.00 that's how good the offer was.
We then went after her supervisor and when we kept getting the answering machine we went after her supervisors supervisor and finally on the morning of the foreclosure we got hold of her supervisors supervisors secretary who said she would march the file down to the department and see what she could do for us. In the meantime we had also phoned VA and were told that it was absolute nonsense that they required 24 hours to stop a foreclosure - consequently this negotiator was lying. We all know that when you call these banks and reach a 'front' man/woman that your comments are posted on the computer but I also figured out that the supervisor and the negotiator were made very aware that I was climbing the ladder to get an answer - maybe this annoyed the negotiator - whatever - playing God was not her job - making a decision because she was having a bad day was not her perogative and it made me feel ill that our clients credit was left in the hands of a moron especially as my clients ended up in this position due to circumstances beyond their control. The bank - Bank of America. Oh, just to let you know - at the foreclosure sale an investor bought this property for $189000 BUT the bank wanted $209 000 prior to the foreclosure sale - now you tell me - what sense did this make.!!!
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