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What have you done to gain business with your SRES designation?

By
Real Estate Agent with Santrock Realty Group Inc. , 244213

I'll be honest,  I received my SRES designation in September 2006.  Prior to 2006 I actually finished up my Certified Financial Planning designation at Duke which covers Taxes, Financial, Estate Planning, Retirement, and General Financial Planning issues.  It's a two year program and touches in detail the things we covered in the two day SRES class. So, when I get calls from Seniors planning on moving to the area they feel comfortable sharing some of their challenges - fixed income, retirement plans, medical directives, concern about medical facilities, medical care, etc.  The list goes on and on.... 

I found the SRES class to be a bit light on depth of material but great on Marketing Ideas.  Our class spent almost a day coming up with ideas on how to market to Seniors.  Fortunately for me, my market has been pretty strong and I really haven't had the opportunity to execute on some of the ideas.  At the time,  I hadn't even thought of pulling together some of the ideas I've shared on Active Rain. 

But now, IT'S TIME TO WALK THE TALK

So, with the collective audience of Active Rain Seniors Real Estate Specialists out there I'm going to post some of the Marketing Ideas I/We have thought of and would like to get your feedback on what you've done to take advantage of this designation. 

Marketing Ideas

  • Devote a section of your website specifically to seniors that addresses their needs.  Provide them with valuable resources so that you are their "go to" person regarding the area and resources.
  • Blog Away - I've been getting ideas from clients that have found me on the web.  They ask about gated communities, alternatives to Active Adult Living Facilities, continuing care facilities, and much more. 
  • Use the internet to your full advantage - I actually had a call from the Public Relations person out at Del Webb in Cary request that I post a blog about their one year celebration.  They knew I had been writing about the area and wanted to get the word out!!  Excitement. 
  • Teaming Arrangements - In todays competitive environment referrals are key.  Given I had gotten my Certificate in Financial Planning I decided to send a letter out to all of the CFPs in the area to discuss co-marketing.  There are only about 100 in the area - I received a call back from two and we are working on plans to enhance the relationship. 
  • Reverse Mortgages - My SRES teacher works with a local guy here in the Triangle that handles only reverse mortgages.  He specializes in working with Seniors that are looking to utilze their estate to live comfortably on a fixed income over time.  I have his name in my back pocket and provide referrals when needed.
  • Seniors Newsletter - SRES actually has a newsletter on their website that can be tailored to your clientle.  We have an Active 55+ community close to my office that I plan on sending this newsletter out Quarterly to let them know I'm closeby. 
  • Advertise in the local Seniors Guide - This is a great marketing opportunity.  When you send out relocation packets the clients will see that you are an area specialist.
  • Network - Visit the Seniors Communities in your area and get to know the Agents onsite.  Who knows they may even hand you a referral or two.  In our area there are a few neighborhoods under construction and they can't meet the timeframes for clients that want to move here.  I give them my card and we trade referrals back and forth  
  • Network some more -The onsite agent tht I work with keeps me informed of the Seniors Fairs that are going on in the area.  I've hosted a table top at a couple of the events. 
  • Stop by the Senior Centers and get to know the Management.  Support the local events. 
  • Host a Seniors Seminar, advertise in the paper, provide food and beverages - Bring in all of your business partners to co-host the event with you.  Provide a Seniors Resource Team at their disposal - Certified Financial Planner, Tax Specialist, CPA, Lender, Attorney, and Realtor 
  • Join a Seniors Networking Group -Here's one in my area.

Links to Seniors Resources for Your Reference:

So, You Tell me--

  • How has the SRES benefited your business?
  • What Marketing Tools have worked for you? 

Your input is invaluable to me as I head into the fall market I will have plenty of time to expand on this growing market segment that seems to be moving into my area - North Carolina

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Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker

Charles - Great concept.  This is the kind of creative thinking we like to see.

Hilary - Thanks I'll check into the logo.  I wear the pin..like the concept. 

Larry - The combo of estate planning and real estate is a great idea.

Aug 09, 2007 05:57 AM
Amy Whiffen
RE/MAX Southern Shores - Myrtle Beach, SC
REALTOR - Myrtle Beach Real Estate
I am taking the classes next week. I'm really surprised the NAR doesn't promote SRES more than they have. Are baby boomers not the next big thing?
Aug 10, 2007 12:25 PM
Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker

Margaret - Did you finish the SRES class?  Any new marketing ideas that you can share with the group?

Amy - Please stop by after you get your designation and share one fresh idea with the group. 

Thanks for stopping by.

Aug 11, 2007 12:38 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Tracy, Have finished the course and waiting for the certification.

One idea that I am  looking for:  a magnifying business card. Will let you know as soon as I locate one.

Aug 11, 2007 12:50 AM
Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker
Margaret - Sounds interesting and creative!
Aug 11, 2007 12:54 AM
Kathy Clulow
Uxbridge, ON
Trusted For Experience - Respected For Results

The SRES designation improved my credibility with the buyers and their families when I was involved with a 60 unit seniors life lease development here in Uxbridge. While we have not promoted it off the web we do have a seniors page with links to web sites of use to seniors on one of our web sites.

Aug 12, 2007 02:50 PM
Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker

Kathy,

Tell me, what is a life lease development? Is it similiar to where you buy-in with an initial investment and, at death, you get your initial investment back? I'm curious.  Linking to seniors resources is also a good idea.

Aug 13, 2007 12:06 AM
Kathy Clulow
Uxbridge, ON
Trusted For Experience - Respected For Results
Tracy -- Somewhat Life Lease has also been described as the "right to occupy"  wherein individuals purchase the right to occupy a dwelling unit for the rest of their life, or until such time as they no longer wish to occupy the dwelling. I'm just putting the finishing touches on A Primer on Life Lease in Ontario. and will be posting it shortly.
Aug 13, 2007 11:51 AM
Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker
Kathy - very interesting.  Thanks for sharing.  I'll be looking for that post.
Sep 06, 2007 11:48 AM
Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker
FYI - Carolina Preserve at Del Webb will be releasing Phase III villas on 12/16.  I will be there on Sunday if you have any questions on the details.  Trust me - this IS the hottest senior community in the Triangle.
Dec 11, 2007 02:08 PM
Gloria Dollar
Atlanta, GA
Tracy this is great information! I'm a mortgage consultant and I'm considering targeting the Senior population in Atlanta. Thanks for the advice. Happy Holidays!
Dec 12, 2007 01:27 AM
Kathy Clulow
Uxbridge, ON
Trusted For Experience - Respected For Results

Tracy - Are you involved in the marketing? I had a quick look at your post about this development but did not see anything that indicated you were.

Merry Cristmas to you and yours

Dec 14, 2007 04:00 PM
Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker

Kathy,  

In the marketing of Del Webb?  They've contacted me in the past, based on my blogs, and requested that I post about some of the events that they are holding based on the exposure and rankings I'm getting on google.

Dec 14, 2007 11:38 PM
Lynda Eisenmann
Preferred Home Brokers - Brea, CA
Broker Associate ,CRS,GRI,SRES, Brea,CA, Orange Co

Hi Tracy,

A little late, but I couldn't help but commenting on this post, you've got some great ideas on this one, thank you. I just found this group not long ago, this is the first post I think I've read so far. I'll be joining your group.

Building a senior "pillar" (as a senior myself) for my business has been in the works for quite some time. I created a senior r.e. guide a few years ago and I've had a senior site up, yet not promoting it at all.  At this point, it's still just got some basics, but I think I'm just about ready to roll it out anyway. I plan on a short series of senior posts soon using some of my info from my senior guide.

Jan 05, 2008 08:46 AM
Carol Zingone
Berkshire Hathaway Home Services Florida Network Realty - Jacksonville Beach, FL
Global Realtor in Jax Beach, FL - ABR, CRS, CIPS
Great ideas - I'm putting together a senior team to target this market in 2008.
Jan 07, 2008 09:03 AM
Jamie Dumaine-Russell
RE/MAX Alliance - Branford, CT

Hi Tracy,

Being fairly new to the Active Rain Community I've been spending some time checking out the different groups that are available and all of the information that this wonderful community has to share.

I became and SRES a couple of years ago and was so pumped and excited when I finished the course.  Alas, I started to get busy in other aspects of my business and my focus on the SRES marketing got put on the back burner.  I've actually been putting together a plan for this year that will encompass this niche.

I joined the SRES group today and coming across your post today was just what I needed to light the fire again and to really start implementing a plan.   I look forward to being a part of the group and look forward to sharing ideas I have as you have shared with us.  Thank you!

Mar 02, 2008 09:32 AM
Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker

Great comment Donna - I appreciate the detail. 

As you probably are already aware - Designations are what you make of them.  In real estate the way to truly differentiate yourself is to find a niche, work it, and make it your own.  I would say that over 50% of my business is now coming from Active 55+ clients, referrals, or clients looking for alternatives to Active 55.  There are so many relocating to NC that it has made it "easy" for me to work this segment.

Another positive - Seniors are not exposed to the fluctuations of the mortgage industry.  They generally pay cash and have solid credit scores. 

I wish you all the best in your development of this segment.

Nov 02, 2008 11:35 PM
Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker

It's actually amazing that in 2008 over 30% of my business came from this segment!!  I had no business from this segment until I put a plan in place for 2007 that grew in 2008! Being laser focused in a tight market, creating a niche and working it, is what you need to do do be successful in this environment.

 

Nov 02, 2008 11:37 PM
Carin Arrigo-Zimmer
TopBroker Network Real Estate - Orange, CA
TopBroker Network Real Estate

Hi Tracy~

Perusing through the rain over the past 3 days, I'm happy to have stumbled upon your wonderful post! 

I, too, am a SRES and involved with Seniors in my community since beginning of this year. I'm from Orange, CA, and have started hanging out a bit more at our local Senior Center. And once a month, there's a Roundtable meeting with others in the senior biz, which I attend.  In April, I began volunteering at the Council on Aging, working with the Smilemakers group. They provide gifts for Seniors who don't have family.

Since I didn't have a business plan for 2008, (my first year as a full time agent) I'm now in the middle of writing one as we speak!  Thank you for sharing the wealth of info here and I have no doubt you'll have an even more successful '09!

 

Nov 03, 2008 02:30 PM
Michael Mahoney
Real Broker, LLC - Boston, MA
Boston Realtor

A friend of mine was looking to start marketing to seniors. What would you say is the best way to get started? Mailing? AD? Seminars? 

Feb 11, 2015 08:46 AM