This is a wonderful post! I just wanted to share it again. Often times one of the many 'cogs' in a deal, sometimes two might "get it", but in this instance everyone got it ...what's the it? ....That this business is about PEOPLE. I love this story, it gives me hope and inspiration to keep on keeping on with trying to do the right thing for the right reason. If you ever need an agent in Florida, I would highly recommend Michelle Gibson.
Read what she writes below...and be blessed as I was.
About a month ago I got to hear those famous words "the short sale has been approved." This might not mean a lot to some agents, but in my market where short sales dominate it's the words every agent loves to hear no matter what side of the transaction they are on.
I quickly e-mailed my client who always responds within seconds, but this time I didn't get an immediate response. So I decided to call him, but he was at the doctor with his wife and wasn't able to talk, but he did confirm he received my e-mail.
I could hear in his voice something was wrong. Later that evening he called back and told me the words that nobody wants to hear "my wife might have cancer." As my heart dropped into my stomach a million thoughts were racing through my head. How can this be happening? She is young, she has just had a baby, she has a toddler at home too.
I don't know how long I was speechless, but it felt like I said nothing for at least ten minutes. When the silence was finally broken we had to discuss a game plan regarding the purchase of their dream home. If she did have cancer there was no way they could go through with the purchase, which who could or would? We only had ten days to cancel the contract, but by the time all the necessary tests were done we would exceed our ten day right to cancel.
The next morning I contacted the listing agent and explained the situation to him. Not only was he supportive, so were the seller's and the bank. The cancellation period was extended by all parties until the test results were expected back.
I couldn't believe how supportive EVERYONE was, it was such a great feeling and it was one less thing my clients had to worry about.
Compassion does exist in real estate and I'm happy to announce that my cancer free client is closing on Friday!Michelle Gibson
Hansen Real Estate Group Inc.
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