Admin

Junk faxes keep coming ....

By
Real Estate Broker/Owner with California Lifestyle Realty

by David Horowitz for Consumer Connection

 Where do we stand on "fighting back!" against junk faxes?

Originally, the Telephone Consumer Protection Act of 1991 banned transmission of unsolicited advertisements to fax machines.  A few faxing "big buys" got caught and were forced out of business.  but most other junk faxers simply picked up their equipment and crossed the border beyond the reach of federal laws.

Congress disappointed consumers and sided with the ad industry in implementing the nonsensical "Junk Fax Prevention Act of 2005."  It actually watered down the Federal Communications Commisison's (FCC) 1991 regulation by permitting ads to be faxed by any company with which a consumer has an "established business relationship."

That relationship can mean almost anything, including a phone call to inquire about business hours.  Frustrated consumers have tried lodging complaints with the FCC, but according to those who have tried this remedy, it isn't effective.  In fact, despite more than 100,000 junk-fax violation complaints filed in a recent 12-month period, the FCC issued fewer than a few hundred citations.

Some experts suggest simply unplugging your fax machine.  That will solve the problem, unless, of course, you need to keep your fax machine on in order to conduct business.

Get real!  Our representatives in Congress need to protect consumers with a law that works!

Show All Comments Sort:
Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos
There are several software programs available which collect the incoming faxes on your computor and allow you to view them, delete any unwanted, save, respond, etc.  It makes the chore of viewing/deleting much quicker and of course saves the paper for those you select to delete.
Jun 28, 2007 08:13 AM
Jeff Scislow
RE/MAX Results - Apple Valley, MN
CRS - RE/MAX Results

I hate getting all of those faxes. And it seems every time you try to remove your number using their "opt-out" phone number, you just get more.

 I'll have to check with my tech guy to see if we can use any of those software programs with our setup.

Jun 28, 2007 10:34 AM
Anonymous
The poster of this thread is not completely accurate

The JFPA (Junk Fax Protection Act) is not difficult at all to overcome. This is, as the statute states to rely on an Established business relationship (EBR), you must also have a valid opt out clause. See Report and Third Order on Reconsideration, Rules and Regulations Implementing the Telephone Consumer Protection Act, FCC 06-42, par. 24. Most blast faxers do not. This is because it requires: •1.      A notice on the first page of the unsolicited advertisement that instructs the recipient how to request that they not receive future unsolicited facsimile advertisement. 21 FCC Rcd 3787, 3800 (FCC 2006);  •2.      A domestic contact telephone number to opt out. 21 FCC Rcd 3787, 3800 (FCC 2006); AND •3.      A facsimile machine number to opt out. 21 FCC Rcd 3787, 3800 (FCC 2006); AND •4.      At least one cost-free mechanism for transmitting an opt-out request. 21 FCC Rcd 3787, 3800 (FCC 2006); AND •5.      It must be available 24 hours a day, 7 days a week. 21 FCC Rcd 3787, 3818 (FCC 2006); AND •6.      The notice must be clear and conspicuous and on the first page of the advertisement (21 FCC Rcd 3787, 3801 (FCC 2006); AND •7.      The notice must be distinguishable from the advertising material through, for example, use of bolding, italics, different font, or the like 21 FCC Rcd 3787, 3801 (FCC 2006); AND •8.      It cannot be in the form of a "negative option. A facsimile advertisement containing a telephone number and an instruction to call if the recipient no longer wishes to receive such faxes, would constitute a "negative option" as the sender presumes consent unless advised otherwise. 21 FCC Rcd 3787, 3811 (FCC 2006).

This means the fax must have (1) A domestic contact telephone number and facsimile machine number for the recipient to transmit such a request to the sender; and (2) If neither the required telephone number nor facsimile machine number is a toll-free number, a separate cost-free mechanism including a Web site address or e-mail address, for a recipient to transmit a request pursuant to such notice to the sender of the advertisement. A local telephone number also shall constitute a cost-free mechanism so long as recipients are local and will not incur any long distance or other separate charges for calls made to such number; and (E) The telephone and facsimile numbers and cost-free mechanism identified in the notice must permit an individual or business to make an opt-out request 24 hours a day, 7 days a week. (iv) A facsimile advertisement that is sent to a recipient that has provided prior express invitation or permission to the sender must include an opt-out notice that complies with the requirements in paragraph (a)(3)(iii) of this section.

As most faxes do not have a valid opt-out clause, the EBR is invalidated and the private right to action is still available to most people.  Moreover, when a demand is sent to prosecute, it also places the blast faxer on notice to stop faxing our clients. If you violate that request with another fax, we now can request treble (triple) damages for our clients. My firm has prosecuted over 9000!!! of these cases and more every day.

BLAST FAXERS BEWARE!  

www.faxrecoverysystems.com

Jun 28, 2007 11:32 AM
#3
Anonymous
Both prongs must be met to be a valid fax relying on an EBR
As noted above, two prongs must be met: First, an EBR must actually exists (it is the blast faxers obligation to prove this; and second: there must be both a domestic contact telephone number and facsimile machine number for the recipient to transmit such a request to the sender on the opt out clauses (and as mentioned above, all the other terms for a valid opt out clause must exist to rely on the EBR. If any one of them does not exist, the blast faxer can be prosecuted.
Jun 28, 2007 11:37 AM
#4
Bruce Bourgault, Vice President, Mpro
Central Pacific Homeloans - Honolulu, HI
I use E Fax so that they all come to my laptop and I can just dump them.  I highly recomend it.
Jun 28, 2007 11:41 AM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer
I recommend an email based fax program.  It's the best!  I use efax, just like Bruce.
Jun 28, 2007 01:36 PM