A Great Testimonial Never gets Old!!!

By
Education & Training with Agent Breakthrough Consulting

Have you ever had a client write just a lights out testimonial?  Does that just send your day soaring?  I recently had a client I was working with send one of the nicest, most thought out testimonials I have ever seen and I am still on Cloud 9.

"I recently had the pleasure of working with Travis Olson on Top Producer 8i. From the first point of contact Travis was professional and offered options for the set up of Top Producer. I immediately took the option that Travis's group would do everything. I was officially up and running within 24 hours. We then planned out a training process of a 4 week time frame.

Travis presents himself as a very seasoned and confident representative of Top Producer. Travis was a joy to work with. He was thorough through the entire process. Travis detailed everything out step-by-step and always made sure I had a full understanding of the system before we moved on to the next item. He is an excellent teacher! Travis made me want to work hard to impress him and show my knowledge of what I learned. He made it fun and easy to understand. Travis displays the following characteristics -- great product knowledge; exceptional follow through; dedication; pride and confidence in himself and the product; professionalism and a warm smile.

Travis is an asset to anyone starting a business in Real Estate. I strongly recommend Top Producer being one of the first things you invest in as an agent. Or if you're an agent that needs organization and systems in place then contact Travis and he will set you up.

Given my high expectations, one might consider myself to be a very challenging client. Travis exceeded my expectations and I can assure you he will do the same for you. I thought it prudent to share with you my experience. I'm so appreciative and grateful that I had such a wonderful teacher."

Kind regards,

-Kim Ziton

So what do you do with something like this?  Well you obviously want others to be able to see it.  Do you have a testimonial page on your website?  Is this something you could include with some of your marketing or maybe with your prelist.  It is funny how we start to form very strong opinions about someone or something by hearing what "strangers" have to say about it.

If you would like to read more www.AgentBreakthrough.com testimonials Click Here.

Comments (7)

Kristy Owen
Moreland Properties - Austin, TX
Realtor, G

Woah that is a great testimonal, congrats! I alwas get nervous when asking for testimonals.

Dec 08, 2009 11:40 AM
Wayne B. Pruner
Oregon First - Tigard, OR
Tigard Oregon Homes for Sale, Realtor, GRI

That's quite an endorement for you Travis. Good for you!

Dec 08, 2009 11:51 AM
Terry Chenier
Homelife Glenayre Realty - Mission, BC

Travis,

I have no problem asking for testimonials, especially if I've done my job.

Dec 08, 2009 04:31 PM
Janice Roosevelt
Keller Williams Brandywine Valley - West Chester, PA
OICP ABR, ePRO,Ecobroker

Travis, what a delightful surprise to get your note - Thanks. No wonder you get such going feedback

Dec 10, 2009 09:55 PM
Sean Goerss
14 Moves Real Estate Keller Williams Premier Realty - Saint Paul, MN

Travis, you know the best time to ask for a testimonial???

Not at the closing table, not after the closing - when you get an ACCEPTED offer! This is when clients are MOST happy and excited with you!

We don't always get them, but we have a sheet included in our offer paperwork, to hand them out at the table during final acceptance. (or we can email it of course!)

Dec 15, 2009 04:21 PM
David Cahill
Century 21 Cahill Associates - Boston, MA

Sean,

Great idea!  I will have to remember that one!  I've noticed that as well.  When it goes "Pending", that's when they are initially contracted to buy it and thet are most excited.  I recently got a text from a client I've been working with for years right after we got their offer accepted that said "God Bless you David for Making this Happen!".  The rest can sometimes be a formality.

David

Jan 01, 2010 04:23 PM
Vickie Nagy
Coldwell Banker Residential Real Estate - Palm Springs, CA
Vickie Jean the Palm Springs Condo Queen

Just the other night I had a new buyer send me a brief note saying "thanks' for helping them get into their new home. In return, I asked that they recommend me on LinkedIn. Powerful stuff.

Oct 30, 2010 05:00 AM

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