Slapped in the face!

By
Real Estate Agent with Security National Properties

I just happened to be bop into our local pizza place to grab a large pepperoni and soda when in walked a prior client of mine from several years ago. Her and her husband used to own a prominent franchise in our area and has since gone belly up. While waiting for our orders, we took some time to catch up. She's been listening to me on the radio and really likes our format and the music.

We then switched over to real estate. She informed me rather non-chalantly that she called one of my competitors that day to come in and list one of her rentals. I just sat there stunned!

I told her she made a fantastic choice and I hope everything works out for her.

But, if for some reason it doesn't work out with her current Realtor, feel free to give me a call and we can see what I can do for her to get her rental sold. It was now her turn to  look stunned!

She had no idea I was still in real estate. She thought I was out of the business for good  and my radio show has been doing very well.

I then informed her that I moved over to a larger, nationally recognized company and is still doing quite well.

What a wake up call!

I haven't stayed in contact with any of my past clients, never made the effort to advertise myself and stopped talking about real estate all together!

Starting tomorrow, every client will be contacted, my new ads will go online and my website will finally be updated. 2010 will be an amazing year!!

Comments (10)

Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Ugh! A wake up call, indeed. But--you can thank that client, because you've already got plans to rectify the mistake in 2010. Like your attitude!

Dec 13, 2009 02:29 PM
Larry Story ALC
Total Care Realty - Greensboro, NC
Beneath it all is the Land, Covering all of NC

John,

Well glad you had your wake up and will now be following up with everyone.  I will admit if and when I move I will be sure to let EVERYONE know where I am.

Dec 13, 2009 02:29 PM
Terry Lynch
LAR Notary and Closing Services - Saint Clair Shores, MI

It should be a wake up to all of us, you can't forget the basics.

Dec 13, 2009 02:30 PM
Nancy Murray
Keller Williams Clients Choice Realty, Colorado Springs, CO - Colorado Springs, CO
Your NICE Real Estate Agent in Colorado Springs

John, Thank you for the wake up call.  With the state of the market, so many agents have left the business.  Your blog reminded many of us to reach out and touch our sphere and remind them that we are still here to help them.

Nancy

Dec 13, 2009 02:33 PM
Ellen Crawford
Maximum One Executive REALTORS® - Alpharetta, GA
Alpharetta Real Estate Agents & Alpharetta REALTOR

We get wake up calls like this every day in our business.  It is important to listen to what is being said.  Great post!

Dec 13, 2009 03:10 PM
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

Oh my -- guess you will be busy with getting those contacts made in the next few days. All the best.

Dec 13, 2009 05:59 PM
Tom Boos
Sine & Monaghan Realtors, Real Living - Grosse Pointe Farms, MI
Providing the very best of service to Sellers and

Thanks for the reminder to "get off your butt" and make contact with ALL your former clients ON A REGULAR BASIS. 

Dec 14, 2009 01:01 AM
Karen Crowson
Coldwell Banker Residential Brokerage - Rancho Bernardo, CA
Your Agent for Change

Yikes!  Well, if you find yourself with down time over the holidays, I guess you'll be dusting off that old database, eh?

Dec 14, 2009 01:05 AM
Mike Frazier
Carousel Realty of Dyer County - Dyersburg, TN
Northwest Tennessee Realtor

John,

You are right, out of sigh out of mind. that person now associated you with radio and not real estate.

Dec 14, 2009 06:49 AM
Dan Edward Phillips
Dan Edward Phillips - Eureka, CA
Realtor and Broker/Owner

Hey John, now that you are the BMOC at Fideality, when are you going to become "active" on Active Rain again?

Sep 09, 2010 06:36 AM